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Launching in 1999, ING DIRECT pioneered branchless banking in this country and quickly grew to become Australia's 5th largest mortgage lender.
ING DIRECT revolutionised the mortgage market by providing simple and straight forward home loans.
Their simple approach is part of the reason ING DIRECT is such a success story. From a zero base, ING DIRECT now has more than 1.4 million customers with $26 billion in deposits and $38 billion in mortgages. The ING DIRECT headquarters are in Sydney and it operates a 24 hour contact centre in Tuggerah NSW.
ING DIRECT prides itself on market leading home loan customer satisfaction, as well as a market leading net promoter score (which means customers are happier referring them to their family and friends than any other lender). They strive to excel by offering an excellent service experience to customers.
Australian Based Contact Centre: headquarters are in Sydney and a 24 hour contact centre in Tuggerah, NSW.
Established in 1992, we are your local home loan expert committed to providing peace of mind to all kinds of borrowers by helping them obtain and manage a home loan.
Our national network of mortgage brokers have access to a panel of over 20 leading lenders offering hundreds of home loans.
We've written a home loan for well over 350,000 customers and continue to write one in every 25 home loans in Australia.