David Coates
Mob: 0409 940 035

Scott Morgans

Suite 12, 2 St Andrews Street
BRIGHTON VIC 3186
Tel: 03 9530 5033
Fax: 03 9592 0931

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Home finance advice

Professional advice is crucial for first home buyers who want to enjoy making their first purchase. We hold free information evenings for first home buyers. Each session commences at 7pm in our office and runs for approximately 90 minutes. Bookings are essential as space is limited. Our next session will be:

  • Monday 20 July 2009
  • Monday 24 August 2009

    Professional advice is important to everyone seeking finance. Read the opinions of others below to learn about the quality of our advice..
    As a nervous first home buyer, David made the whole experience very easy with his expertise, personal service and continued support throughout the whole process. M Maliaroudakis, Carrum Downs - June 2009

    Great communication and updates via phone and email. Also did very well to get my settleemnt through in the 30 days. E. Fischer, Bentleigh East - June 2009

    Very thorough and helpful. Happy to see me in my lunchbreak. Kindly took the time to go through my loan documents with me to ensure accuracy. Even though my loan was a small one I felt that you gave me the same attention and care you would anyone else. Thank you. M Best, Mordialloc - June 2009

    Excellent personal service. Negative was lender's approval process which took much too long. Appreciate the household visits. T Dede, Moorabbin - June 2009

    Very professional and helpful in mortgage application. Not David's fault for length of time lender took to approve. Overall very happy with service. S & K Porter, Dingley Village - June 2009

    Buying your first home seems complicated, but David made it really easy. He is quick to answer any questions and guide you through the process. Thank you. K Singh & D Mansell, Moonee Ponds - March 2009

    Always chasing us. Constantly keeping us informed. All work done for us. A Paydon & K Richardson, Wheelers Hill - March 2009

    Although it took us a long time to find a house, David never stopped keeping in touch and was very patient for every Residex report requested. B&L Linehan, Bentleigh East - March 2009

    Your prompt response to my initial query, visiting on the very same day and your continued support is very much appreciated and a testament to your business. Y Foo, St Albans - March 2009

    David & Linda made the whole complicated process as easy as it could be. We had no idea we could afford a new home, and three months down the track, it really has been life changing. Thank you David, for your support and assistance from go to woe. A Cunningham & S Moody, Bonbeach - March 2009

    We have to say that we are regularly impressed with your high sense of excellence. You are superbly consistent in all of your dealings with us and prompt as well as accurate in the delivery of information. You are considered a friend now and we truly feel that this partnership has been beneficial. Thanks so much for your help, David. A&J Strachan, Barwon Heads - January 2009

    Extremely helpful, practical, friendly and informative. A great resource. J. Pattinson, Pascoe Vale - January 2009

    Extremely happy David. I would have no hesitation in recommending you to anyone. Very professional. Great service. Well done. S. Petrellis, Mentone - December 2008

    David was available for advice and discussion at anytime, and never made us feel we were taking up his time. We felt comfortable at every meeting. S&M Anderson, Bentleigh East - December 2008

    Very happy with all your help. You explained and simplified everything very well and reduced the stress on me, will be happy to recommend you to others. D Marsh, Bentleigh East " August 2008

    Thank you David for your help with our loan. No matter how many times we called with questions, you and Linda always had time to explain. N Jack & R Campbell, Chelsea " August 2008

    We found David to be very helpful. He walked us through the process of buying our first house step-by-step, he made the daunting task simple " great service, thanks David. S Langdon & E Jenner, Mulgrave " June 2008

    David, you changed my life and turned it around with the reverse mortgage. I bought my dream car and am leaving for Vancouver to see my beloved family. Thank you so much. L Allenbick, Brighton " June 2008

    Extremely helpful and willing to accommodate our rather tight schedule. A Sim & K Lam, Oakleigh " June 2008

    It was great that you explained things in everyday language. I went and saw a bank for a loan first and walked out of there having no ideas what they were talking about. David took the time to explain everything and made the whole process quite easy. M Chisolm, Glen Huntly " June 2008

    David was patient and explained things clearly and honestly. We were fully informed of the whole process. David was always polite, helpful and friendly. I Protheroe & K Anderson, Pascoe Vale " June 2008

    In challenging interest rate times it is important to feel confident and comfortable with your choice of mortgage broker. David Coates provided us with great confidence and support as we worked our way through the mountain of paperwork, even providing us with a progress list which was complimented by the checklist from our chosen lender's solicitor. David and Linda were attentive throughout. M Van Kerkhoven & B Long) Brighton " June 2008

    Would be happy to recommend your service to family and friends. D Luc & P Huynh, Braybrook " May 2008

    Buying our first home, my husband and I had little idea of what we needed to do. Once we contacted Mortgage Choice our minds were put to rest, and we knew exactly what was needed of us and with regular phone calls from Mortgage Choice we always knew how far our application had progressed. We can't thank David and Linda enough for their professionalism and helping us through what could have been a very stressful time. Thank you. D&A Rossiter, Burnie, Tas " March 2008

    We would not have had the diligence or the patience that you displayed during this application process and we are extremely grateful to you for your excellent service and courteous manner. We appreciate the complications you encountered during the application process and thank you for your professionalism. We are pleased at the timely nature of our application approval given the current climate and rate changes. Your guidance and knowledge of products available has been invaluable and enabled us to make informed choices. D&J Petch, Moorabbin " February 2008

    David was very good at explaining different loans and details of the loans, I found your service efficient, straight forward and very helpful. Thanks again. M Lees, Brighton " December 2007

    From the first phone call you (and your associates) were polite, knowledgeable, professional, friendly and non aggressive. It has been a pleasure to deal with you. Your obvious expertise in this field has definitely been to our advantage and we have not hesitated to recommend you to family and friends. L&K Jones, Werribee " December 2007

    You certainly make it very easy to arrange a loan " thanks very much. D Hill, Sandy Bay (Tas) " December 2007

    Very professional and efficient. Patient with us during times of confusion. Many thanks David. M Redfern & E Fahey, Brighton " November 2007

    David was flexible and happy to adapt to our needs as and when they changed. He is a pleasure to deal with and always responds to our questions quickly and in a professional manner. G&K Rozen, Cheltenham " November 2007

    David was great, always getting back to us, helping all the way. As newcomers to Australia, this was a true welcome! P&T Savage, Hampton " November 2007

    You made sense of a process we knew nothing about. T Simpson & P Hannam, Endeavour Hills " November 2007

    David, it was a delight to deal with you. Nothing was too much trouble, you and Linda gave service beyond what one would expect " such customer service is rarely given these days. D Sanderson, Brighton " November 2007

    Impressed with the amount of time offered to explain and guide us through a very stressful process. Very happy with service. E Jervis-Read & D McLean, St Kilda East " November 2007

    I am involved in a business where customer service at all levels plays a major role in the success of our business. We succeed only when we use this to 'add value' to our customers business. David epitomises what adding value to a customer is all about. David's approach to my family has been nothing short of first class by attending to what I like to call the 1%'s. Birthday cards, invitations to events, attending to the smallest request could easily be swept under the carpet by others, however David understands how much this can mean to acquiring future business and clearly values his customer base. I would (and have) recommend David's services to family and friends if they want to be treated as a valued customer, as opposed to a number. D Bowles, Parkdale " September 2007

    You have exceeded our expectations in all areas. We were initially hesitant to deal with a broker having dealt directly with banks in the past. Your professionalism, service and follow up are first rate and we would have no hesitations recommending you to our friends and family. Thank you David. A&A Lee, Brighton " September 2007

    Three points: 1. Your extensive knowledge of loan providers and their products; 2. wide choice of loans and conditions; and 3. independent and unbiased due to uniform commission rate. Thanks again, your help was invaluable. J& E Houston, McCrae " September 2007

    Content with service, and happy to recommend. N Kuruppu, Toorak " September 2007

    Many thanks for all your hard work with, what we expect, was a very tough and trying application for you. We were very glad to have been recommended someone so calm, experienced and efficient as yourself. In return we will have no hesitation in recommending you to all our friends and family. J&S Taylor, Diamond Creek " August 2007

    David, you have been fantastic! You are polite and courteous and always keep me up to date. J Imber, Mornington " May 2007

    Extremely professional service throughout with good explanations of different loans available and excellent follow-up too. Took all the hassles out of the first home buying process. Would have no hesitation in recommending David to family and friends. S Fischer, Parkdale " April 2007

    I did not feel overly pressured, financial variances were explained. The service was very professional. K Thomas, Hampton East " Feb 2007

    Thank you for your assistance and perseverance in sorting out the mortgage for me. When we buy more property in Australia we will be back in touch. M Osborne, UK " Feb 2007

    Thank you David for making the loan process so easy and smooth for us. As first home buyers the whole process seemed daunting but your assistance, efficiency and expertise made it simple and stress free. We have no hesitation in recommending you to all our family and friends. P&K DeCouto Clayton " Feb 2007

    You were very persistent and kept your cool through a tough loan application. Your never-give-up attitude was terrific. S Lipschitz, Templestowe - Aug 2006

    Natalie and I have always been extremely impressed with the very high level of service received from you and your office and will definitely be referring you to our friends and business assocs who are in the market for a mortgage. M Reid, Pakenham - Aug 2006

    Scotty and I are so thankful for all of your help and appreciate all of your time and efforts. It was very comforting and reassuring to have you looking after things and having complete confidence things are done and done correctly. S & C Beecham, Wallan VIC " June 2006

    Don't change a thing. The service that you provided was excellent. N Senevirathna, Taylors Hill, VIC - May 2006

    We were very happy with your service. You were very accommodating and professional. Thanks again for helping us find a home. Y & P Preller, Heatherton, VIC - May 2006

    I was very happy with the way David explained any queries I had, and I am very satisfied with the process of obtaining finance through David and Mortgage Choice. I would certainly consider the service is good enough to recommend to anyone. G. Johnston, Chelsea, VIC

    We were very satisfied with the way in which David assisted us throughout the loan process, and we would certainly use his services again. A & K Polden, Forest Hill VIC

    David is an easy person to trust with his mix of professionalism and commonsense personality, the process was made a lot easier because of this. Our satisfaction came from a combination of information and services provided by David through both seminars, at home visits and concise phone chats. He will be our contact for future investments and advice, and we have already recommended him personally to others. J Smith & A Strachan, Brighton East, VIC

    We already had some understanding of the process involved in obtaining a housing loan. The most important aspect to us was the facts and figures about the loan. David explained this well so we were able to choose the right loan for us. J Strid & G Frankhouser, Seaford, VIC

    David explained things very clearly and kept us fully informed. We would most definitely and without hesitation use his services again, and will certainly recommend him to other people. T Watson & R Wardill, Camberwell, VIC

    We have been very happy and satisfied with both our loan and lender. F & J East, Brighton, VIC

    I was very satisfied with the way David handled the response to my initial enquiry, regarding our reverse mortgage. David answered our questions very well, and we were happy with the way he communicated with us from the submission of the application through to the settlement. We are already considering using David's services again in the near future. D Donoghue, Brighton, VIC

    All going to plan. Thank you very much. You took the stress out for us and made it happen. Thanks David! We have been recommending you to everyone! Stephen & Melani W (for a construction loan), Bentleigh East, VIC

    I saw David when I wanted to do some renovations. He got me a very good home loan, as you would expect from a broker, but I was also impressed with the service. Many businesses seem to have forgotten about service but David acted very professionally at every contact, the loan application and follow through were well executed and it was all done in a timely manner. He was even available on the weekend. I have been pleased to find that David didn't "dump me" after the sale because he keeps an eye on my loan and updates me with newsletters. J Watson, Highett, VIC

    David, you were very professional and helpful right throughout. Your explaining and patience were really appreciated and you made me feel at ease to ask you anything about my finances. Thanks. A Harkin, Moorabbin

    Organising a loan through David made my life much simpler. I was able to narrow down the potential home loaners without leaving my office. One phone call to David and he got back to me with all the details within a couple of days. All without having to talk to any lenders myself. From this data I was able to see who would give me a loan, and from that list which loan suited me the most. Again, because David had the information from all the lenders at hand, there was no need to talk to any other people, saving me time and effort. He was able to organise the best possible loan for me and he carried out all correspondence. David was happy to come to my place of employment to discuss the loans and do any required paper work at a time that suited me. I did not have to take any time away from work to talk to bank managers and loan managers. This saved me time, and stress. Any time that I had any queries David was always on hand. If he wasn't available when I called, he would always call back. Not once did I have to ring him again to remind him that I had called. David was always ready to help out in whatever way he could. I was more than impressed with the work that David did for me, both with my home loan and my investment loan. I would recommend his services to anyone who is looking for a new loan or to re-finance an existing loan. Seb Gallo, South Morang, VIC

    I was impressed that David understood the importance of personal service. Gary L, Hobart, TAS
    My wife and I would like to express our appreciation for the effort and professionalism you put forward. John G, Bentleigh, VIC

    David went out of his way to ensure we got the loan we wanted (eg meeting us outside of business hours). When we expressed a concern we could rely on him to address it. He was very objective and informative. I would have no hesitation in recommending David to friends/family. S Elliott, Glenhuntly, VIC

    When I bought my first home one of the most important things to me was David's flexibility. Through relationships he holds with individuals at my home loan provider he was able to facilitate a speedy settlement with a minimum of fuss. Given that I was away for the entire process this dedication was very much appreciated. G Baigel, Collingwood, VIC

    We bought our first home with David's assistance. We really appreciated that he came to us after hours. We also liked the computer program he used to show us about the loans visually, rather than just telling us. D & K Rawlinson, Oakleigh South, VIC

    We purchased our home using David's services and have been making a few improvements since then. It is such much nicer having our own home to look after than someone else's. We were happy with David's service, the loan suits us, and the lender has been very helpful whenever we have contacted them since settlement. L & K Manklow, Bateau Bay, NSW

    We have been recommending you to others. M & L O'Donnell, Bentleigh, VIC

    David helped me to buy my first home. He provided around-the-clock service and nothing was too much trouble. I had to learn all about loans, buying a property, and conveyancing because it was all new to me. David explained all these things patiently and accurately. Overall, David made it so easy for me to buy my first home and I am pleased with the home loan he arranged. If it weren't for David I wouldn't have my fantastic new home. Thanks David. L Holmes, Moorabbin, VIC

    • 10 steps to finding the most suitable home loan

    If choosing the most suitable property is the ‘biggest’ decision a potential property owner will make, choosing the most suitable lending institution and home loan can also be a daunting process.

    Here are 10 steps that you should follow when looking for a loan:

    1. Supporting documentation

    In the majority of cases, lenders will require evidence of income (normally a letter from your employer), demonstration of a genuine savings pattern and - depending on the type of loan - other documentation to verify particular details of the loan application.

    2. Borrowing capacity

    The amount you can borrow (against your property) will vary between lenders. Visit our calculator to know how much you can borrow.

    3. Additional repayments

    Bulk payments and regular extra contributions will reduce the term of the loan and save you money in reduced interest. Some lenders charge penalties for making additional repayments on top of the minimum required amount, so be aware of this.

    4. Ability to ‘split’ loans

    Structuring your home loan on a split basis enables you to take part of the loan at a fixed interest rate and therefore eliminate some of the risk in a rising interest rate environment.

    5. Redraw facilities

    Ideally, you want a lender that will allow you to redraw any excess payments (as long as you are not in default). The amount of times you can redraw without incurring penalties varies between lenders. 

    6. All-in-one versus offset accounts

    An offset account is one that has your savings account linked to your mortgage in such a way that the interest earned on your savings is applied to reduce the interest on your mortgage. On the other hand if you have well-organised finances, you can maximise your opportunity to reduce the principal, by having your salary paid into your loan account.

    7. Line of credit

    This is an agreed flexible loan arrangement with your lender with a specified maximum. It operates on a similar basis to a credit card but is linked to your housing loan. This facility can be used at your discretion for a variety of purposes.

    8. Switching

    Read the fine print of your contract to find out if you can swap loan products to take advantage of any new deals, and check for costs involved.

    9. Portability

    If you sell before the mortgage is completely paid off, it will be more economical if you can transfer the loan to your new property.

    10. Mortgage insurance

    Lender’s mortgage insurance is there to protect the lender and is not able to be negotiated. General mortgage protection insurance for yourself is not compulsory, and you will have to decide if you feel you need it or not.

    Contact your Mortgage Choice broker to help you to find the home loan that suits your needs.

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