Testimonials from Mortgage Choice in Miami, Burleigh and Palm Beach Customers
At Mortgage Choice in Miami, Burleigh and Palm Beach our goal is to continually provide the best customer service possible whilst always striving to exceed our customers expectations.
We love receiving feedback from our customers in regards to their home loan experience.
Read below to see what some of our customer's have had to say about their dealings with Mortgage Choice in Miami, Burleigh and Palm Beach!
This is the fourth time I have refinanced my Gold Coast investment property portfolio over 25 years. Of the 4 experiences this latest one with Mortgage Choice was by far the most efficient and well managed.
Angela and her team were very professional, knowledgeable and efficient from my first phone contact. I was kept well informed at all steps in the process right up to the final settlement. It was actually an enjoyable process which I had been dreading based on previous experiences.
Thanks Angela for finding me a great product and interest rate through a quality lender and with a minimum of fuss. Would certainly recommend your Financial services to anyone needing finance solutions for property especially those with complex investment portfolios.
Murray was extremely efficient and professional. My home purchase was complicated, but he was at all times courteous and accessible. Without his help I doubt the transaction would have successfully completed.
James, Angela, Elenni, Gavin and the team at Mortgage Choice Miami were great to work with in terms of their professional knowledge and tactics at securing a home loan and structuring my finances to best help my investment property. Their friendly nature and organised operation helped me achieve my goal within my financial limits whilst making the process (of spending/ borrowing money) enjoyable.
We really liked Murray, he went out of his way to provide us with information and was honest, helpful and lovely to deal with. Murray fitted in with our busy schedules and came to our home for our convenience. Murray has also answered queries we have had since getting our loan and always responds promptly and professionally, Thanks Murray !!
My only regret is to not have had the foresight to have engaged with Mortgage Choice four and a half years ago when my financial hardship first occurred. Each of the Mortgage Choice representatives have made every step of the process relatively easy. They have been positive and encouraging and I applaud their excellent customer service.
Thank you James, Elliott, Gavin and all the girls who answered our telephone enquiries.
Murray provided us with more service, options and knowledge in one half hour meeting than we had been able to obtain from our bank manager in the 6 weeks previous. He was giving us daily updates and dealing with the bank on our behalf. He went above and beyond in his service.
To all prospective clients considering a loan manager; look no further than James and his team.
They were always professional and available whenever needed to clarify the process. I have dealt with several loan managers over the years and James' knowledge of the financial market is second to none.
Our home loan was problematic and our bank of 25 plus years was unable to assist; but suggested/recommended Mortgage Choice at Burleigh, as an option due to the complexity of our investments elsewhere. Happy to say it all went through far better than we could ever have envisaged.
You and your staff have excelled in all customer support, are well skilled, are a pleasure to deal with and have an excellent understanding of financial services.
A big thank you and great work to James and his team.
We would like to thank you for your assistance in refinancing our home loan away from our existing lender to Macquarie Bank. Furthermore by demonstrating to us how to consolidate our debt to achieve substantial savings in interest expenses and loan repayments your guidance was invaluable.
Your ability to place us at ease and alleviate our concerns coupled with your professionalism and communication through each step was comforting throughout the experience.
We would welcome the opportunity to refer your services to our friends and family, and as you are aware, we have already done so.
Can't top 'em. Can't say enough good things about them. Just go and see them. Doesn't get any harder than that.
Cheers Tim and Sally
The banks need to take a lesson from you about looking after its customers.
Elenni, you have been amazing - seriously amazing! Your approach and responsiveness has been fantastic. Nothing has been too much trouble. I love the way you have been focused on making the process as easy and ultimately successful for Heidi and I. I wish more people who I encounter would show the same service mindset and approach that you do. Make no mistake, this customer-centric quality is rare and a real strength of yours.
Mortgage Choice is lucky to have a superstar like you representing them. I'm going to keep spruiking the great work of Elenni and Mortgage Choice team.
Murray always made us feel that he was capable and could help us get our loan, when everyone else said no.
Our experience with mortgage choice was absolutely painless. We were expecting the experience of buying our first home to be quite stressful.
The staff at Mortgage Choice made us feel at ease instantly and kept us informed through the entire process, their knowledge and expertise is second to none, we highly recommend their services.
All the team at Mortage choice Miami!
We can't thank you enough for all the support and hard work you guys put in to make the purchase of our first home, smooth and fast.
You went beyond the call of duty to make our dreams come true!!
Outstanding service!! No wonder you have a whole wall of awards James!!!!
We will definately be referring friends, family and whoever else wants to buy a house to you guys! You made it all happen without fault!!
Thanks so much again!!! :)
Being recently discharged bankrupt, we approached Elliot at Mortgage Choice with more than a little trepidation - we knew that we were ready to re-enter the mortgage belt but were wary of how we would be seen by a broker and financier.
Elliot was completely positive from our first meeting, and put our insecurities to rest from the outset. He really did have our best interests to the fore, and introduced us to a product that suited our situation entirely, then made the processes as simple as possible.
Mortgage Choice at Miami handled everything from application, pre-approval through to final approval with complete professionalism - they made it look easy, although I'm sure at times it probably wasn't that easy for them! They have been an absolute delight to have in our corner, they covered all the bases & were always one step ahead with what we needed to do & when to do it.
The Team at Miami Mortgage Choice.
You are a very helpful group of people. I cannot say Thank you enough for helping this single mum buy her first home on her very own!!
I never felt like I was just a number and I look forward to buying more property with your guidance. A big shout out to Elliott who always made the process easy and uncomplicated, he was always able to answer any of my questions.
All the very best,
Thank you, it has been a bit of a journey but we look like we are almost over the line, very exciting!
You and your team have been absolutely outstanding and we would like to say a huge Thank You to the entire team at Mortgage Choice Burleigh, you have all made the entire experience a real pleasure.
It was a smooth sailing experience. You guys did all the hard work, all I did was present what I needed to process my loan. Thanks for the very warm & friendly hospitality from all of the team involved. I will highly recommended Mortgage Choice in Miami, Burleigh and Palm Beach to anyone.
Once again thanks James, Gavin, and to all your team!
Being in an older age group and still working I found it so stress free when someone else did all the work and running around which I would have had to do.
Plus the situation of finding a home loan at my age is difficult but Mortgage Choice was able to succeed. The staff explained in simple terms how every thing happens and were all happy to take phone calls to answer all my inquiries at any time.......great.
5 staff at I.C.U Gold Coast Hospital have already used this great service....
Very happy ...thank you.