To all the team at Mortgage Choice, Cheltenham.....

January 21, 2014
Chris Smith

Thankyou for making my decision to refinance my mortgage a smooth, hassle free transaction. My past experiences with my existing bank, who I'd had my mortgage with for the past 20 years, always left me feeling confused and unworthy of their time so I was very reluctant to discuss options with anyone else but my Brother-in-law, Adrian who convinced me to come and talk to Anthony Smith and it was the best thing I could have done.

Anthony kept things very simple for me, and from day one everything moved quickly and with no problems. Mikaela was always very friendly on the phone and would always put me through to whoever I needed to talk to. And, in particular I would like to mention how impressed I was with the help Lavina gave me. Every time I spoke with Lavina she knew exactly which stage my loan was at and would call me to let me know each time it moved to the next step, she would answer all of my questions and if she didn't know the answer she would find out and call me straight back.


This whole experience has been very pleasant and I won't hesitate to recommend Mortgage Choice to anyone who needs service.


Yours Sincerely,


Kathryn M (January, 2014)

Posted in: Refinancing

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