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Mortgage Choice - Feedback and Reviews from our Recent Clients

We love to hear feedback from our clients as it helps us to improve and streamline the service we provide.


If you're a recent client of Mortgage Choice and would like to provide us with some feedback or a testimonial, please send it through to ebony.curtis@mortgagechoice.com.au


All of the testimonials below are 100% genuine and have been provided by real clients!

Hi Charlotte and Chris,

Thank you for your email. I wanted to send our thanks for the wonderful service you provided Ross and I.

Our journey to buying this property was a long roller-coaster ride.

Before Chris came on board we went through 3 brokers and 4 banks all swore black and blue, from day one, our loan was a sure thing and right at the last min all pulled out. Our previous brokers were promised to be the best... Three months into the process after lots of ups and downs Lorraine put us onto Chris, she said 'if Chris can't do it no one can'.

He was nothing short of amazing, knowledgable and professional in dealing with and incredibly hard situation with unforeseen obstacles at every turn. He was upfront, clear and empathic and worked tirelessly. He was professional throughout and managed our anxieties with ease, which would not have been easy.

Charlotte was equally amazing her skill and professional manner was much appreciated. A kind of ability rarely seen.

She is efficient, professional, caring and has impeccable interpersonal skills. they got the job done efficiently while managing high stress situations and managing our anxieties not an easy job.

Both Chris and Charlotte put a lot of time, effort and energy into getting us our dream home and we are very thankful. When we told them we had the keys we rang them and they sounded almost as excited as we were.

We love the place!

We will be referring you to Friends and family in future...

Thanks for the wine also :)

Ross and Bianca (Upgrader) Melbourne, VIC

Thank you Craig for helping us with not only our homeloan but with the whole process of purchasing our first house!

It made life a lot easier for us especially when the banks made a mistake on the loan and it was sorted out without hassle.

Carly Sadler (First Home Buyer) Melbourne, VIC

Shaun Curtis from Mortgage Choice was FANTASTIC!!

I loved that he took care of everything for us, he answered all my questions (and trust me there were plenty!), and everything was done with such a friendly manner! Your service is second to none, i will have no hesitation in recommending you to my family and friends!!

Tara Anderson (First Home Buyer) Melbourne, VIC

Stephen Forrester is excellent.

Friendly, accessible, always prepared to go the extra mile. Could not speak more highly of him and probably could not have gone through the process of two recent loans without his support.

Steve Conlin (Upgrader) Melbourne, VIC

Hi Stephen,

All seems to be ok I think. Have spoken to Homeside to clarify a few things & I think I have my head around it all now.

I have settled nicely into my new home & it already feels like I have been there forever!

Thanks for all your help Stephen, this has been a painless process considering the time restraints we had! & I will be in touch when I am ready to purchase my first (of hopefully many!) investment property/s & will certainly recommend you to anyone I know who may be looking for a mortgage broker.

Tania Middleton (First Home Buyer) Melbourne, VIC

Dear Chris,

Thanks so much to you and your team for our lovely bottle of wine, what a great idea, very thoughtful.

Thank you for being so thorough and patient with us and our many questions throughout the whole homeloan process. We have moved in to our new place and although we are still living amongst many boxes yet to be unpacked, we are very very happy.

Thanks again

Nicki & Pete (Upgrader) Melbourne, VIC

Dear Lavina,

Thank you for all your assistance with my home loan application process. I really appreciated your calmness and help with all my questions and queries.

I said to Chris earlier today how great you have been and how it was nice to actually meet the capable person on the other end of the phone/email when I delivered some documents to the office.

I am very happy to recommend the services of Mortgage Choice Cheltenham.
Many thanks, again.

Heather S (Upgrader) Kew, Melbourne, VIC

Hi Shaun,

Christine and I would also like to thank you for all your help and services.

I would have no hesitation in recommending yourself and Mortgage Choice to anyone!

An experience that some say can be very daunting and exhausting has been an absolute breeze!

Any issues please give me a call.

Thanks again.

Max Horne (First Home Buyer) Oakleigh, Melbourne, VIC

Thanks Craig you really helped us a lot..would really recommend him as one of the valuable employee of Mortgage Choice.

Ven S (Property Investor) Melbourne, VIC

Hi Jordan,

Thanks for the update last week, we would like to thank all the team at Cheltenham mortgage choice for their outstanding service and professional approach, nothing has been too much trouble all questions answered just an overall outstanding service and we would not hesitate to recommend you guys or use you again in the future.

Once again a big thanks.

Darren and Alexandra B (Refinancer) Mordialloc, VIC

Hey Chris,

Just wanted to let you know that, once again, I have been blown away by the awesome service provided by you and your team. I have been through your brokerage three times in the last two years to refinance my mortgage and each time your pleasant disposition, your promptness in getting things done (even coming to my workplace on numerous occasions to get documents signed) and the patience that you have shown when I was lost in a sea of numbers, could not possibly be surpassed.
I would not hesitate in recommending you to any of my friends or colleagues, and look forward to dealing with you in the future.

You guys ROCK!!!!
Thank you thank you thank you for your amazing service.

I. McKibbin (Refinancer) Melbourne, VIC

Hi Jeff,

I just wanted to say thanks so much for all your help over the past 12+ months.

I am truly grateful for all your time, effort and energy you have put into helping me out with everything!

I appreciate that you tried to make the whole process on your end as easy as possible to deal with for me given my circumstances.

You should be proud of your professionalism whilst being easy and down to earth to talk to.


Marisa (Financial Planning) Frankston, VIC

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