Mortgage Choice Watsonia North - Reviews from our home loan clients

We enjoy receiveing feedback from our home loan clients.  Here are some recent reviews regarding our mortgage broking service:



Being first home owners, we had no idea what we were doing! Every person we spoke to made it sound as though we were about to climb Everest. We had people tell us we would be running around like headless chickens, having to take time off work etc etc. When we called Ash on the Monday to get a pre-approval organised, he said no problem oh and by the way Ash, we need it for THIS WEEKEND! Ash came to our work place so that we could fill in the paperwork, which by the way was less than the stuff we had to fill in to get our car Lease, he wasn?t even fussed when we called him on his days off. Three days before settlement we were informed by CBA that extra documentation was required for the transaction to take place. This added stress was overcome when Ash went above and beyond by visiting us at 8pm that night and assisting us through that final stage. This extra effort really came at the right time and we can?t thank him enough for making our fantastic dream home a reality. There is absolutely no way we could have gotten this done in 30 days without Ash. We would definitely not hesitate in recommending Ash to our friends and family so that their dreams can become a reality too.


Mike and Renee (First Home Buyer) Mill Park, VIC


We have recently restructured our home loan ,and with many options to be considered we are very happy with the loan set up we have inplace now. Ashley is fantastic. We were impressed with his knowledge of the banking products available and how quick he would respond to our emails and keep us informed with the application process. I have already passed his number to friends and will continue to do so. And a big thankyou for the wonderful gourmet hamper we received! it was totally unexpected.


Annette and Chip (Refinancer) Coburg, VIC


Ashley's service was great. He kept us up to date and informed in a timely manner. Gave us heaps of information and pointers, which given this was our first home was extremely useful. We would use his services and recommend them to friends with no reservations. Thanks Ash.


Nick and Ainsley (First Home Buyer) Ivanhoe, VIC


After meeting with 3 mortgage brokers we found Ashley by far the best. He is clear in explaining the process involved with getting a home loan and worked hard to give us many different and workable options to suit our needs. Thank You


Chantelle (Property Investor) Yallambie, VIC


My partner and I contacted Ashley for assistance with purchasing our first home. We were very happy with the service we received. Ashley was prompt and professional. He was also very patient with us as we are very new to the housing market. Thanks Ashley!


Leigh (First Home Buyer) Heidelberg, VIC


Our second experience with Ashley. He is a very personable person with a stress free no pressure approach. He helped us with the purchase of our next project, which was not a straight forward process but made it very easy. Thanks Ashley, I would recommend you to anyone looking for assistance


Mark (Property Investor) Rosanna, VIC


Ashley was excellent. He went above and beyond in assisting us to ensure the whole process went smoothly. He was very flexible and always worked in with us and we will definitely be highly recommending him to anyone looking to buy a home. Thanks again Ashley.


Sian & David (First Home Buyer) Richmond, VIC


Ashley's service was great. He kept us up to date and informed in a timely manner. Gave us heaps of information and pointers, which given this was our first home was extremely useful. We would use his services and recommend them to friends with no reservations. Thanks Ash.


Nick & Ainsley (First Home Buyer) Ivanhoe, VIC


Ashley was excellent and found something that worked in with our needs and found us exactly what we needed. He was very patient with the process and flexible. He made the whole process extremely easy for us and always worked in with us and we will be recommending him to other people.


Katie & Paul (Upgrader) Frankston, VIC


We got in contact with Ashley after being told by 2 other mortgage brokers and a bank that we couldn't buy the house we wanted. Ash was able to get us a loan for the house we wanted, and made the process stress free. Everything was explained clearly so we could understand what was going on during the application process. Thanks again Ash


Justin and Adele (Upgrader) South Morang, VIC


A friend put us on to Ashley to refinance as we weren't happy with our bank. Ashley not only found the best loan to suit us he organized it all without any stress. He was really helpful professional friendly and made everything easy to understand. The whole process went smoothly and we highly recommend him and will certainly call on him again if needed in the future. Thanks again Ash.


Chris & Vicky (Refinancer) Diamond Creek, VIC


I highly recommend Ashley. He was prompt to respond to my (numerous) emails and calls and explained the process thoroughly.


Jess (First Home Buyer) Greensborough, VIC


Working with Ashley has been a pleasure. He came prepared with all available products from a wide range of options from existing loan providers to suit my personal need. Throughout the loan application, Ashley has been continuously keeping me updated with each progress and responding to my questions (sometimes late night sms) very quickly with accurate confirmations. He made the loads of work seem very simple and easy, working closely with my solicitor that saved lots of hassles. I am completely confident with his work and very happy to feel everything is under control at all time! I definitely will use his service again in the future and will recommend to friends and families sincerely.


Gina (First Home Buyer) Ivanhoe, VIC


Ashley was great! He was thorough and informative, very important for us first home buyers! He also went out of his way to meet with us even though we lived pretty far away. The whole process was easy and I'd certainly recommend him to anyone in the market.


Chris & Whitney (First Home Buyer) Macedon, VIC


Ashley's knowledge of the available products has allowed my husband and I to make investments we would not have been able to had we simply gone to one bank. This, combined with Ashley's relaxed and friendly demeanour has made our experience with him entirely positive.


Claire & Sam (Property Investor) Ivanhoe, VIC


Ashley has been fantastic to deal with over the last few years... We have had a very long settlement and he's been there every step of the way with great advice and the best possible deals he could get us. Very happy with our service and will be using him in the future also.


Kate & Ryan (Upgrader) Lower Plenty, VIC


Ashley’s knowledge, professionalism and ability to assist with a wide range of questions throughout our recent purchase made the entire bank process an easy one. Thankyou for fitting into our busy schedules and answering the various questions we had throughout the process. If you’re looking for a broker who will assist with trying to find a bank deal that works for you then Ashley is your man. Highly recommend and we will definitely use in the future.


Joel & Lizzi (Upgrader) Greensborough, VIC


I would like to take the opportunity to endorse Ashley Arrowsmith. I was looking to refinance to consolidate debt within my home loan. My home is on Company Title , making the process more complex. Ashley's product knowledge is excellent. He was able to explain things simply and patiently. He was always available to ask questions and always followed through promptly. Ashley has a warm and very friendly manner making the experience much easier. Ashley is the complete professional .
Bronwyn Hawthorn East


Bronwyn (Refinancer) Hawthorn East, VIC


I thought moving banks and loans/accounts/cards would be too difficult but Ashley made it easy. I didn't have to chase Ashley for answers, he updated me frequently on status of our change over to another bank. He was really thorough and easy to talk with also. Any questions I did have were answered quickly. Thanks again Ashley.


Sonia & Paul (Refinancer) Mill Park, VIC


Ashley has been absolutely terrific with helping us with a loan approval. He has gone far and beyond our expectations and has provided us with a lot of professionalism and knowledge . We will most definitely use Ashley's services again in the future and highly recommend him to our family and friends.


Anastasia and Leigh (First Home Buyer) Doreen, VIC


I worked closely with Ash. From day one, he was efficient, really professional and made the entire process both stress and hassle free, especially for someone like me who's never bought a property before. I'd use or recommend Mortgage Choice, Watsonia anyday of the week! Thanks, Ash!


Sophie (Upgrader) Greensborough, VIC


Ashley was extremely professional, efficient and prompt. His work was very thorough, and he went over and above to ensure everything was in order and working smoothly. He is also extremely pleasant to deal with. We have recommended him to family members already.


Tony and Lia (Upgrader) Rosanna, VIC

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