Testimonials from our lovely clients!
Check out these #happyas stories from our wonderful clients.
Fin from Phillips Mortgage Choice was fantastic, from securing pre-approval to settlement. I found the car I wanted on a Tuesday and was settled in time to drive away in my new car that weekend. Nothing was too much trouble and everything was looked after.
Tiffany and Justin have been so helpful and without their assistance I would of been so confused and stumbled throughout the process. Knowing that I can put my trust in Tiffany and Justin and the Phillips Mortgage Choice Team to guide me through this process from start to end is such a relief. Could not recommend them enough!
When I first went to Phillips Mortgage Choice Mackay one afternoon to ask about setting up a meeting I was pleasantly surprised when they took me in to meet with Tiffany straight away. To be honest I was sure I would not be eligible for any type of home loan but I was wrong. Tiffany was able to tell me what I was eligible for and although I was not financially in the position at the time to proceed she gave me some great advice in what I needed to do to get financially ready. Fast forward to 6 months later, having taken on her advice, I went back and have now been successfully approved for my first home loan.
Tiffany & Justin have been so helpful and without their assistance I would of been so confused and stumbled throughout the process. Knowing I can put my trust in Tiffany and Justin and the Phillips Mortgage Choice Team to guide me through this process from start to end is such a relief. Without their help the building of my first home, that is due to start in 2 weeks, would not of been possible. Could not recommend them enough.
Amazing customer service from start to finish, they made our home buying experience seamless! 5 stars!
In times of trouble they will do their best to sort everything out to achieve the best outcome.
Great service and did all the work for me
Very friendly, accommodating and helpful
Tiffany, Justin and the team at Mortgage Choice were second to none in the services they provided us with whilst purchasing our land. They really made us feel looked after and genuinely cared about - a person not a commission check! I highly recommend the team to anyone who asks!
The team at Mortgage Choice in Mackay we very professional, easy to talk with, and took care of everything I needed to buy my first property. Thanks team for all your help!
The team at Ben Phillips' Mortgage Choice were great, the result was better than I could have imagined and I was kept informed throughout the entirety of the process
The team at Mortgage Choice has been extremely helpful to my partner and I when applying for our first home loan, especially Tiffany!
We officially began our loan journey through a bigger bank, but had experienced problem after problem, and the service was extremely poor. We were then referred onto the team at Mortgage Choice, and contacting them was the best decision we had made. We were reaching deadlines for settlement, and the stress levels began to rise as I didn’t think it was possible to begin the entire process again, and get approval within a week. Tiffany was definitely a god sent to us, and made the process as smooth as possible. She worked within the hours that were accommodating for us, and was only a phone call away. She explained the process step by step, and clarified each question, finding the best bank and loan that suited our requirements. I highly recommend Tiffany and the team at Mortgage Choice, and will definitely return with future home loans. We cannot thank Tiffany enough for her hard work and friendly customer service!
Not being from Mackay we were nervous about constructing our first home using a non local to Cairns broker. Tiffany and Finley were incredible to deal with. They kept us up to date from the first interview, as our loan progressed and they clearly explained the features and benefits of our selected loan product. They also ensured that our building process ran smoothly with the builder by arranging for the invoices to be funded. Jake and I would not hesitate to refer Phillips Mortgage Choice to EVERYONE local to Mackay or not
" If you are looking at buying your first home I would highly recommend using Ben Phillips from Phillips Mortgage Choice, He went above and beyond in helping me and girlfriend by seeing us outside of office hours and has a great knowledge of what we needed to do and helped us in every step of the process. The whole team where more than welcoming to answer all questions we had along the way and keep in contact with us to see how our house hunt was going. Once we found the perfect home they took care of everything and made it a very smooth and enjoyable experience.
I would not hesitate to use them again and will be recommending them to all my friends and family "
Straight to the point, great detail about what's available and what costs you are up for.
Friendly staff that helped us overcome our issues with the bank we were dealing with. We were offered options and hope so now we can continue to work towards our dream.
Tiffany and the team at Mortgage Choice made the finance process for my new car so simple and stress-free. I was very impressed with the quick turnaround on approval and the regular communication and updates throughout the process. I would strongly recommend using Mortgage Choice to anyone looking at purchasing a new car.
I would like to say that I am extremely impressed with the service, the professionalism and the friendliness of Ben and Tiffany.
I don’t know if you were aware but before I came to you guys I was trying to do this myself and was getting knocked back by every bank I went to and of course I was getting very disheartened and was made to feel like a “peasant”. I really didn’t think that you guys would be able to get my refinance through either to tell you the truth. So you can just imagine my surprise when Ben said all good it’s going to go through.
Actually to say that I am extremely impressed with what you do is an understatement.
Let me say Tiffany, this has been the easiest build, from the start to finish, and this includes you and the staff at mortgage choice, so professional, excellent follow through, these are rare traits in organisations today, regardless of how much they want to tell us their customer service is number 1.
Thank you for making this process a delight and sooooooo easy. I have certainly recommended mortgage choice to a few of my colleagues.
Good luck with your move as well.
Mortgage Choice have been fabulous, I cannot recommend the service highly enough. They had a thorough knowledge of every mortgage available and worked tirelessly to find us the best deal. The after care was also excellent, their attention to detail didn't end with exchange of contracts, every aspect of the process before and after settlement was initiated by them and followed through. Thank you so much for looking after us so well
Professional service from happy and friendly people, a pleasure to deal with.
Very happy with the service from the beginning to the end. The team were so patient and efficient in getting me organised with all of my paperwork.
We were very happy with the service we received. All our questions were answered. We wish we'd used you years ago. Thank you.
Ben has been excellent to deal with, he kept us updated with how the loan was progressing at all times. He was very efficient and the loan was approved in a very short time frame. He was easy to contact and always replied to my calls or emails in a very timely manner. I would have no hesitation in recommending Ben to anyone who requires assistance with any type of loan. Mortgage Choice as a business was also great to deal with as they have insurance and a financial adviser to help out if required. Thanks Ben and the Team!
The team at Mortgage Choice were exceptional in getting my finance approved. I definitely would not have secured the property with out their experience and their hard work and their timely execution of the fine details that I needed in my particular case.
Made refinancing our loan hassle free. We were given a list of things to bring and didn't have to spend time doing the legwork to get what we wanted.
Before we purchased our first house my wife & I did a lot of research about the best way to buy a house, however, it was all too confusing & time consuming. The team at Mortgage Choice Mackay made it all too easy in getting us a loan that was right for us, their full product knowledge is something they should be very proud of. WE WILL CONFIDENTLY RECOMMEND THEIR SERVICES .
This was the best loan experience we have ever had. This was so smooth and took the hassle out of dealing with the whole bank situation. We wont be going anywhere else for loans and advice. Very much appreciated.