Queensland home owner – Belinda, has achieved important goals with the help of Mortgage Choice.
I first met my Mortgage Choice broker – Carrie, at a friend's wedding a few years ago. We started chatting, and when I mentioned I needed funds for a bathroom renovation she explained I could my home equity for this. My husband and I met with Carrie a few days later, and long story short, I was able to use my home equity to renovate the kitchen as well as our bathroom.
Our Mortgage Choice broker didn't just “do the deal and go” – she stayed in touch after our loan was sorted, sending regular emails to make sure everything was okay, and she calls for a chat every couple of months. It's a nice feeling to know she keeps us in her thoughts.
In mid-2017 we needed to upgrade our car, so I got back in touch with our Mortgage Choice broker. Carrie gave us good advice on how to get our finances in order to be in the best possible financial position to apply for a loan. She also talked us through the various finance options and crunched the numbers to show how using home equity was a more affordable way for us to fund the car rather than using a car loan.
We ended up refinancing with the same lender because Carrie explained this was still the best loan for our needs. However, with the help of Mortgage Choice we were able to secure a slightly lower rate, so I'm really happy with the affordability of our home loan.
Mortgage Choice went beyond what I thought they'd do, and these days I regard my broker as a friend. Carrie has always looked after us – she comes to our home for appointments which is very convenient as my husband has limited mobility, and she even helped my mum refinance her home loan. I've told our broker she's part of the family now, and I'd definitely recommend Mortgage Choice.