"We first utilised the services of Yew Kong at Mortgage Choice Essendon in July 2004 for a pre-approval. We eventually bought a property in September 2004 and the pre-approval was activated with military precision. One week prior to settlement Yew Kong's determination and efficiency was put to the test, as the selected bank failed to deliver the correct documents in time for my husband to sign before proceeding overseas for a business assignment.
Once the correct documents were obtained, Yew Kong ran around on a few trips to get my signature and then arranged for the documents to be delivered out to Singapore to hasten the process for a smooth settlement. He went beyond the call of duty and provided this extra service with a smile.
Though I was anxious about the settlement, we were confident that Yew Kong would deliver his promises about extraordinary service. We are happy to say that settlement went ahead as scheduled without any hiccups.
We were very impressed with Yew Kong's professionalism, thoroughness in explaining the products and features of the loans, his calm and collected manner when under pressure and his unflinching motivation to provide an excellent service and be responsible for the only acceptable outcome-a smooth and hassle free settlement. We totally trust and respect his advice we have no hesitation to recommend his impeccable services to anyone."
Guido Lilio - First Home Buyer