Reviews from customers of Mortgage Choice Toowong, Indooroopilly, St Lucia and surrounds

Here is some feedback from our customers. You can also find our in-depth video testimonials over on our Videos page.  



We sincerely thank you for your efforts in helping us to finally acquire a Queensland home. You were a patient, persistent and dedicated broker for us and we could not have done it without you.

Even though our first couple of houses fell through, you kept believing that we would eventually find a home that was suitable and continued to do everything you could on our behalf.

To Jenny and her team, thank you!


Michelle & Darren (Upgrader) Oxley, QLD


What can I say? When I first started to look for a house, the thought itself was so daunting.

Then I met you. And you made me believe owning a house was something I can do. After months of looking, I gave up as every property I saw on the market was over my budget.

I finally saw a land in a suburb I love. And I came to you for advice. You did the numbers and made the impossible possible.

I am now on my way to building a dream home.

I can never thank you and Janet enough for all your help. You held my hand throughout the entire process. And are still guiding me through.

Mortgage Choice’s “Client for Life” is an excellent program. And I will definitely recommend Mortgage Choice to anyone and everyone I know.

Jenny and Janet, thank you thank you so much!


Usha (First Home Buyer) Kelvin Grove, QLD


I found yourself and Janet to be extremely helpful and very prompt in returning calls and emails, making the process of purchasing my first home that little bit less stressful.

Thank you for all your help and advice throughout the whole process.


Emma (First Home Buyer) Zillmere, QLD


I approached Mortgage Choice at Windsor with the intention of refinancing my family home. My husband had passed away, my financial circumstances had changed and I was struggling in my new situation.

Mortgage Choice principal, Colin Fairchild, responded to my request in a timely manner and was honest and transparent in all his communications with me. Colin spoke with relevant parties on my behalf, keeping me informed at each step.

I presented with a difficult case, but Colin and his team persevered until the desired outcome was achieved.

What began as a potentially hopeless situation, was transformed into one with possibility, then probability, then success.

I am sincerely grateful to Colin for his dedication and service.

I highly recommend Mortgage Choice Windsor to anyone wanting to buy, sell or refinance property.


Barbara (Refinancer) Greenslopes, QLD


Thank you for making such a potentially stressful time an absolute breeze. Am now all settled in to my very own first home!

Your support and communication made obtaining my finance a really pleasurable experience. Thanks again!


Lauren (First Home Buyer) Palm Beach, QLD


Thank you so much for your valued assistance in purchasing our recent new home. We spent a lot of time trying to find the ideal house and our scenario changed a number of times.

Mortgage Choice, and yourself in particular, were always friendly, helpful and responsive and made the process very easy for us. We had used Mortgage Choice before and returned because of the service, and we will definitely do so again.


Mike & Carolyn (Upgrader) Chapel Hill, QLD


As a first home buyer at age 23, I was very grateful to Jenny and the Mortgage Choice team for their support and guidance through the entire process. From giving advice about what to look for at inspections, how to make an offer, to providing recommendations for inspection companies and solicitors.

I would without a doubt recommend Jenny to anyone looking to purchase a property.

Thank you again, I really appreciated all your support.


Rhian (First Home Buyer) Carina, QLD


I would like to thank you for all your efforts and services provided by you and your colleagues during the recent process of my property purchase. I cannot stress enough how happy I was. All requests by me to you were carried out promptly and efficiently and I was very satisfied with the services provided.

I would have no hesitation in recommending Mortgage Choice to anyone I know and would definitely use Mortgage Choice should the need arise.

Mortgage Choice has by far been the best organisation/company I have dealt with since moving to Australia.


Matthew (Upgrader) Bridgeman Downs, QLD


We would like to thank Mortgage Choice, namely Jenny Nowlan, in helping and guiding us through a maze of financial information. We have been supported and thoroughly informed throughout the process of restructuring our financial situation and therefore were able to choose a financial institution that best suits us. We are definitely very happy with the financial structure that we now have in place and the part that Mortgage Choice played in achieving this.

We highly recommend Mortgage Choice and would not hesitate to share our experience with families and friends.


Moses & Sokula (Refinancer) Carseldine, QLD


Thanks so much for your assistance with selecting a home loan so I could purchase my first home.

Not only did you answer my home loan questions, you provided invaluable real estate advice too.

I couldn’t have done it without you.


Claire (First Home Buyer) Northgate, QLD


Thank you for all your help!

Jenny was incredibly personable throughout the entire process and made us feel at ease. She kept us completely up to date and even followed up after the loan was secured which was very unexpected.

Thank you for all your help. We would most definitely recommend her to others in our position.


Matthew & Didi (Upgrader) Windsor, QLD


I felt like you were always available and approachable. You were always happy to provide advice and guidance throughout the whole sales process which I greatly appreciated.

It was comforting to know that either yourself or Janet would always find answers to the questions that I had and get back to me promptly.

Thanks again for making the purchase of my property as easy and stress-free as possible.

Kind regards


James (First Home Buyer) Balmain, NSW


My business dealings with Jenny from Mortgage Choice have been very easy and straight forward.

Any questions I had were answered quickly via email and the service was faster than expected. The loan I applied for was in my bank account sooner than anticipated which was a pleasant surprise.

The follow up service has been very good as well. I am completely satisfied and pleased that I decided to call Mortgage Choice.


Carol (Property Investor) Eatons Hll, QLD


The service we received from both yourself and Janet was extremely professional, prompt and helped us achieve our goal of owning our first home.

From our first meeting at our current home you have been honest with us about everything and explained everything to us so we understood 100% where we stood.

The road for us was very long from the first meeting to currently still building and we couldn’t be happier that we contacted Mortgage Choice for help.

We would highly recommend Jenny and the Mortgage Choice team for anybody looking to purchase their home.

The service we still receive when we have questions is exceptional.


Lauren & Troy (First Home Buyer) Oxley, QLD


Our experience with Mortgage Choice was a very good experience. The professionalism of all the staff and yourself was very appreciated. There was nothing too big or too small that your or your staff would not help with. We were kept very informed with the progress of our application and the paperwork that we required was sent to us promptly.

We would like to thank Jenny and the staff at Mortgage Choice for all the hard work and excellent service that was provided to us, and would definitely recommend this particular office to any of our friends or family.


George & Kylie (Upgrader) Warner, QLD


Thank you for all of your support in securing finance for our recent house purchase.

You found a fantastic deal for us which met our needs 100%. You were efficient and professional throughout the entire process and removed a lot of the stress.

I would not hesitate in recommending your services to other colleagues and friends.


Kevin & Sarah (Upgrader) Windsor, QLD


Jenny was extremely helpful when we purchased our first home. We didn’t know anything about buying a home or having a mortgage but Jenny made us feel very comfortable with the whole process. No question was too silly to ask. Jenny also contacted us throughout the process and was happy to meet us at our home whenever we needed to see her. It was very convenient having Jenny come to our place as we work normal 9 to 5 jobs and we didn’t have time to catch up in regular working hours.

I would highly recommend Mortgage Choice to our friends and, in fact, we already have. Could not be happier with the service and help we received. Five stars!


Erica & Brad (First Home Buyer) Moorooka, QLD


We could not speak highly enough of you and your team.

We have been using your services for the past 6 years. We are more than happy with the services received and we would not hesitate to recommend your services to others.

We are looking forward to doing business with you again in the near future.

Thank you


Ulysses & Katie (Property Investor) Emerald, QLD


Initially I didn't know if Mortgage Choice would be able to assist us, but soon realised we had come to the right place.

Colin listened as I explained our situation, he gathered all relevant information and then put his skills, knowledge and expertise to work to achieve a result I thought was not possible.

We now have our finances tailored to our particular situation with the best financial products for our investment properties and a greater cash flow to carry out maintenance and repairs or reduce our mortgage on our residential property. We are now in control.

I/we would recommend anyone who has a mortgage to talk to Colin and his helpful and friendly team and get a financial health check. It may prove to be the best decision they ever made, as it certainly is for us.


Neil & Donna (Refinancer) Hamilton, QLD


Thanks for your efforts to secure finance to undertake our renovation. As always you have been able to help us make the right decision on a financier, providing information in a way which helps us understand it, but always happy to assist with further questions - even if you have answered it previously!


Chris & Emily (Refinancer) Graceville, QLD


Cath and myself provide this testimonial with pleasure. - Colin and his team at Mortgage Choice provided us with our best mortgage experience yet. - Easy, no fuss, and professional service. - Colin's team kept us fully informed every step of the way with prompt and courteous correspondence. - It was a nice feeling knowing that Colin's professional advice was fully independent from the lenders. - Colin did not hesitate to carry out a special requests on our behalf. - Colin was there to help us make the right decision and to help us all the way through the process. - We would highly recommend Colin at Mortgage Choice to anybody.


Shane (Upgrader) Bridgeman Downs, QLD


I would like to thank you for all kind advice that we receive from you.

Regarding that, we were new to Australia. Purchasing first home here was a big deal. But you made the whole process easy and worry free. You always had time to answer our questions and gave support. That is why we preferred again to go on with you for second home. I recommend your services with confidence in your ability to find the best possible outcome when I speak with my friends.

Thanks again for helping to make our dream come true. We really appreciate everything that you have done for us.

Special thanks to Janet and your friendly wife.

Warm regards


Maryam & Elcid (Upgrader) Windsor, QLD

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