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Gayle was extremely informed to identify our options quickly and she recommended a suitable solution from the outset of our discussions. We were working with a short settlement period and despite Gayle's other commitments out of town, she ensured the loan progressed in a timely manner and all deadlines were met. Gayle is a very vivacious and outgoing character which also made our dealings easy and open. Thank you to Gayle and her fabulous team at Mortgage Choice.
Your service was exceptional. Friendly, professional and very thorough. Your hard work and dedication to achieve the best possible outcome for us was amazing. Thank you Gayle.
Gayle, Julia and everyone at Mortgage Choice Port Melbourne were wonderful. Wonderful in every deal, in every service, in every minute of time gladly given to us (regardless of whether at an appointed time, or at any time when we called, emailed or popped in out of the blue). They were supportive, informative and shared our whole journey with patience and genuine interest. I am so fussy with service industries having worked in so many of them over the years. I cannot fault Gayle's team even one little bit. Thank you so much to all of you! I will not hesitate, at all, to recommend you to anyone who even hints or implies an interest in getting finance sorted. You are legends!
As first home buyers we couldn't have done it without the help and guidance of Gayle from Port Melbourne, Mortgage Choice. We would highly recommend her services and will definitely be back again! Her efficiency, honesty and proactivity was highly regarded during our process. Couldn't have asked for better service!
Gayle we all run busy lives these days. I'm a married father of three young kids with little time to scratch myself let alone wade through all the offers and fineprint on the myriad of offers of finance. I rang you after a slow response from one of your competitors. You were prompt, professional and communicated clearly. You came to my office at a time that suited me, you were straight to the point and gave some clear options after hearing what my needs were. You kept me informed as to the progress of my loan application unprompted. When the interest rates were lowered on the day of settlement, you managed to secure me the new updated and lower rate! I would heartily endorse your services and use you again without reservation. You are very good at what you do. Thankyou!
I could not have bought my first home without the support, knowledge and dedication of Gayle Roberts. Accuracy, timeliness and dependability encapsulates Gayle's exemplary service. I recommend Gayle to all that I know and will use her services for all future home purchases.
Thanks to Gayle & Trudy for being so helpful and always responsive to any queries or concerns that we had. Gayle has gone above and beyond to assist me and my family in getting the right finance for our needs and has at every stage been there to make sure the process runs smoothly. Will definitely be recommending others to Gayle and Mortgage Choice. Thanks again!
I would highly recommend using Gayle and her team to anyone looking for advice on gaining finance for purchasing property. Her service was always personalised as she ensured that we got the loan that best fit our specific needs. Gayle & Trudy were always quick to answer any question that we had, and kept us well informed throughout the entire loan application process.
We couldn't be happier in our new home, and we are very thankful for Gayle & Trudy's help.
Everything was fantastic from start to finish. You are super professional, hard working and knowledgeable. You got us a brilliant deal.
We are extremely excited about our first home and will highly recommend Gayle’s business to anyone who needs an extremely competent and hardworking team to be their broker and secure their finance. We were recently married. We found a house and fell in love with it. We went to a Bank and were surprised the loan didn’t sail through, so after a shock we contacted Gayle & her Team at Mortgage Choice Port Melbourne. What a dedicated and hard-working team they are – they jumped onto our urgent loan and requested reams of paperwork. Unfortunately we had already booked our Xmas holidays so were overseas adding to add a layer of anxiety. Some of Gayle’s emails were late at night so I knew they were diligently working on getting our loan through. Gayle even contacted us from out at sea on a Cruise in the South pacific over Christmas – even working on her holiday for us. They were just as excited as us when we received the formal approval; met us at the branch to sign the loan paperwork, and then the day arrived for settlement and moving in. Gayle - hope you enjoy every sip of the Veuve as you’ve both earned every bubble. Gayle Roberts and her Team are truly amazing!
Gayle was amazing and reassuring through the whole complex process with the court order financial settlement documents that were required. Gayle was recommended to me through a friend and I'm so glad I went to Gayle. I knew that everything was under control with Gayle on board and it was one less stressful item I had to manage at that time. I would definitely ask Gayle for assistance again should I need assistance with the home loan.
We have been extremely happy with the service you provided and the quick approval of our loan. After meeting other mortgage brokers that we didn't especially feel comfortable with, we were so glad that we met Gayle! You have provided us with some very valuable advice and we felt we could trust you from the outset. Communication has been prompt and brilliant from the very beginning through to settlement. We would definitely come back to Mortgage Choice (Gayle & Trudy) for any future loan needs.
Thank you very much again for your assistance! We will definitely recommend your services to our friends and family.
Gayle & Trudy at Mortgage Choice in Port Melbourne assisted me late last year in refinancing my mortgage from ANZ to ING. I could not be more satisfied with the service I was provided. The team was extremely professional in their approach ensuring that I understood each step of the process and that I was aware of all options available to me. The entire process was completed within a short timeframe with no issues encountered along the way. I would highly recommend Gayle & Trudy if you are in need of a mortgage brokerage service.
The service and help was absolutely fantastic. I absolutely have no complaints, they were always keen to help and find a solution in my situation.
The level of service from Chris & Jordan was of a very high standard.
You and the team have been superb in regards to the set-up of the new loan, Outstanding service and pretty much seamless from my end – can’t ask for much more then that
I'm only to happy to recommend them to friends and family (which I already do)
Our experience with Mortgage Choice has been outstanding. Chris and Jordan spoke to us in terms we could understand, took the time to explain things to us clearly (even when we asked the same questions more than once!) and constantly kept us in the loop the entire time we were dealing with them. They not only know their line of work but they also know how to engage with people. They are true professionals with great communication skills and were happy to help us in any way that they could. Our property settled today and we received a phone call and email to congratulate us. They also told us that they are here for the life of the loan - it's very comforting to hear that. We are looking to purchase in the future and we look forward to working with them again. - Kerry and Mike.
I couldn't be happier with the service I received from Chris Howitt and Jordan McClure. Chris, in particular, was exceptional to work with due to his knowledge of the industry, availability, professionalism and willingness to find a solution when it was seemingly impossible at one stage. There is no better team and hopefully I will be using Mortgage Choice many times over. Thanks team.
Gayle and her team at Mortgage Choice in Port Melbourne were exceptional in the service they offered. From the very beginning, right through the whole process, they were very professional, friendly, diligent and hard working. Gayle put in a huge number of hours and emails on our behalf. She secured a great loan for us and looked after all the paperwork allowing us to just sit back and wait for settlement! She has a beautiful nature and dealing with her was an absolute pleasure. We could not have been happier and more grateful for her efforts and would highly recommend Gayle and the services she offers.
Thank you Gayle and team for your fantastic support throughout the entire refinancing process of the loan for equity use.Not only did you help me change lenders, you also delivered a package deal with my new investment loan with a better interest rate. Gayle is very welcoming and her friendly staff take the time to explain everything they do. This is my second time in 10 years dealing with Gayle. I wouldn't go anywhere else for a home loan!