We hope that you are delighted with our services. However, if you have any complaints, you can raise these directly with the representative with whom you are dealing.
If you are not satisfied with the response that you receive, you may contact our Lending Centre team, by
- calling 13 77 62
- emailing firstname.lastname@example.org or
- writing to PO Box 457 North Sydney NSW 2059.
When we receive a complaint, we attempt to resolve it as quickly as possible, subject to a full investigation of all the circumstances involved.