Security

Security you can trust


Extra security with chip technology

Your new card features an embedded security chip. This chip adds another level of security, making card fraud difficult and allowing you greater peace of mind.

Using your chip card

More merchants are using chip-specific terminals. You’ll be asked to insert your card into the bottom of the terminal and it will stay in there during your transaction. Be sure to memorise your Personal Identification Number (PIN) as you will need it for all point of sale purchases. If you would like to create your own memorable PIN, you can do so through Mortgage Choice Online Services.

For speed and convenience, your card is enabled with MasterCard PayPass™ technology. This means no PIN is required for purchases under $100. Simply look for the MasterCard PayPass™ logo on the merchant’s card terminal and tap your card against the reader.

Taking your card overseas

If you are planning to go overseas, please notify us of your upcoming trip by calling 1300 150 100. That way, we can ensure any overseas transactions made on your card are not mistaken as fraudulent, and monitor the security of your account while you are away.

 

Zero liability on purchases

MasterCard® Zero Liability gives you the peace of mind of free protection against fraudulent transactions made with your card>.

As a MasterCard cardholder, you are automatically covered by the Zero Liability policy for unauthorised transactions made using your card, in stores, online or over the phone. Find out more here.

MasterCard SecureCode

Shop with even greater confidence. With MasterCard® SecureCode, shopping online with your MasterCard is even more secure. For certain online transactions, you’ll be required to verify your identity. It is a simple and easy process that delivers added protection for your card when you shop online.

Get a Mortgage Choice Platinum Card

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Card Services is a division of Macquarie Bank Limited (ABN 46 008 583 542, Australian Credit Licence 237502) which provides and administers credit and is the issuer of the Mortgage Choice Platinum Card.

> To be covered by MasterCard Zero Liability, you must ensure:
   a) You have exercised vigilant care in safeguarding your Card from risk of loss, theft, or unauthorised use; and
   b) You immediately and without delay notify your Card issuer upon discovery of the loss, theft, or unauthorised use; and 
   c) You have not reported two or more incidents of unauthorised use in the preceding 12 months; and 
   d) Your account is in good standing; and e) You have complied with the terms and conditions of the cardholder agreement.

MasterCard and the MasterCard Brand Mark are Registered Trademarks of MasterCard International Incorporated.