Testimonials

Great service is not just a matter of luck - we plan for it. But don't take my word for it, here are a few examples taken from the hundreds of testimonials we've received - and would be happy to share with you.



David and Danielle, we really appreciate everything you have done for us. You made buying our first home in Australia as easy as 1, 2, 3. Thank you!!


D & H Godwin (First Home Buyer) CHELTENHAM, VIC


Very happy. David and his team are professional, supportive and friendly. This is the second time we have used David's services as we are very confident we are getting the best service and advice.


D & S Stephenson (Upgrader) Chelsea, VIC


The team at Mortgage Choice made me feel supported from the beginning and took care of everything. The team was approachable, friendly and knowledgeable. I would have no hesitation in recommending them to my friends, colleagues and family.


Sophie (First Home Buyer) Glen Iris, VIC


Everything went smoothly, everyone was very helpful and professional.


S & P Clegg (Refinancer) Sandhurst, VIC


Personalised and attentive service and customer support. Very happy with outcome: lower percentage and much better loan product.


L & A Kuyunzhi (Refinancer) Carrum Downs, VIC


Very happy with service provided by David and team. Prompt in communication and replying to any questions.


C Terrens and W Brownlee (First Home Buyer) Parkdale, VIC


David and his team have been very professional and informative throughout the whole application process through to loan approval. He has gone above and beyond with all our queries and understanding what we want.


N Loh & WS Loh (Refinancer) Elsternwick, VIC


David came over and was super helpful. We knew accurately what we could borrow and adopted his recommendation for our needs. Melinda was also great over the phone and could help us whenever we had questions.


C Brown & C Downes (First Home Buyer) St Kilda, VIC


Being a new property investor, I needed hand holding and was not made to feel I had asked one too many questions. Patience of staff is much appreciated as well as being followed up.


C&E Taing (Property Investor) Keysborough, VIC


Very prompt, and extremely aware of my needs. I felt informed at all times and found all of my communication with all staff to be professional at all times.


J Miles (Upgrader) Mornington, VIC


Friendly service, helped with a complex loan and flexible with after hours meeting times. Thanks again David.


G & N Esler (First Home Buyer) Brighton, VIC


Very professionally handled. No effort whatsoever needed on my part. The five week settlement went very smoothly.


J Ferreira (Upgrader) Dandenong North, VIC


Very stress free transfer. It was great to hand the documentation side of things to someone who knew exactly what needed to be done.


C & M Stewart (Upgrader) Edithvale, VIC


This was the smoothest transaction I have experienced with home loans so far - minimal fuss and quick, efficient turnaround


D&T Hanna (Upgrader) Bentleigh, VIC


Friendly, professional service. I had full confidence in the financial advice I was given for both my mortgage and income protection.


C Franchi (Upgrader) McKinnon, VIC


Great service - knowledgeable, plain English, easy to contact and excellent at following up/updating on loan progress.


A Ellis (Upgrader) Sandringham, VIC


David was very accommodating by visiting us at home and taking the time to explain all of our options clearly to us. He stepped us through the process clearly and made buying our home an easy process - no dramas!


L&J Burns (First Home Buyer) Mount Evelyn, VIC


David and Danielle were great. As first home buyers we had a heap of questions and they were very patient and helpful throughout our process, often working on various possible scenarios for us.


T Gill & E Perrett (First Home Buyer) Highett, VIC


Very helpful service and quick response at all times. Helped me get back into own home at 60 years of age after renting for nearly 25 years.


K Burnham (Upgrader) Edithvale, VIC


The whole team did a great job helping me find my first home. Thanks to David Coates and Danielle Lyons and team for the support.


B Wadhwa Chander (First Home Buyer) St Kilda, VIC


The following attributes make your service outstanding:
1. Immediate response to client requests
2. Time efficiency
3. Commitment to finding the best solution
4. Honest appraisal of clients financial circumstances
5. Ongoing support with following up on each step of the process


I Pajkic (Property Investor) Cheltenham, VIC


The team at Mortgage Choice were amazing - friendly, helpful and kept me up to date with how everything was progressing every step of the way. Very happy!


Ellen Smith (Upgrader) Chelsea, VIC


As customers in a unique position of living and earning internationally we benefited from seeing a range of options in one go rather than having to approach many banks.


T Walker & M Young (Refinancer) Brighton, VIC


I was impressed by the professionalism of the first meeting and felt comfortable that I was in experienced, competent hands. All staff members were great to deal with.


Melanie Douglas (Upgrader) Mordialloc, VIC


Even though our case was a bit more complex with me being on a visa, we received great service and quick replies.


C&S Hournum (First Home Buyer) Bentleigh East, VIC


We had an atypical experience because we came to you at the very last minute in relation to obtaining finance to purchase our first family home. We were no longer happy with our existing broker who had seriously let us down two days prior to an auction for a home that we had our hearts set on after looking for over 12 months.

We initially called on a friend's recommendation and were quite desperate because time was against us for an auction the next day. We found David to be extremely helpful providing extremely useful information straight off the bat that had not been offered to us previously. At the time, I noted that this sounded like it was quite standard, however our previous broker had not offered us any similar information and I already felt like I had made a good decision making the phone call.

Our discussion greatly assisted my partner and I to make an informed decision and we immediately felt like you were trusted advisors with very sound knowledge of the best way forward. In addition, you were available for an extra conversation on a Saturday when we were totally new “potential” customers with no working history or real relationship.

Once we had made our purchase the process for obtaining our mortgage was a seamless, fast and easy experience. We would not hesitate to recommend your business to friends and family in the future.

Thank you again for all of your assistance.


B Elston and J Di Battista (First Home Buyer) Cheltenham, VIC

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