Customer Reviews of Mortgage Choice Newcastle & Lake Macquarie
Just perfect in every way. Both times we have done a few slightly out of the ordinary things regarding finance and Debbie has been all over it. Answers the phone every time or calls back in 5 minutes. Knowledgeable about all the possibilities. Makes all the paperwork a breeze. Highly recommended.
Debbie's experience in finding the best mortgage is fantastic. Her high levels of communications made us feel secure and understood, and we valued her input to what is normally quite a stressful time. She listened to our requirements and didn't push us/hassle us in any direction that wasn't what we wanted. Highly recommended.
From that very first phone call we made with Debbie we knew we were in very goods hands. Your professional, yet caring response to our need to find a
House and Construction Loan has made the whole process run so smoothly for us and you have held our hand throughout this process and we know that you will always be there for us to continue to guide us through this journey and beyond.
You have gone above and beyond in your duty to help us by meeting with us outside of business hours at times that were more convenient for us but not necessarily for you.
The service you have given us has been absolutely wonderful and we are so very grateful. Without your expert knowledge and help I doubt that we would be where we are today. You have done an incredible job In helping us throughout this journey.
Just want to say thank you so much to you and your team for getting me and my family into our new house.
One email to Mortgage Choice,then a 20 min meeting with you on my lunch break at the pub near work has improved our lives so much, and the best thing I will ever do.In a short time we have gone from a family of six living in a small three bedroom house with no living areas,to an open plan five bedroom,two bathroom house with everything we want....basically life changing.
Looking back,you made it very easy-two brief face to face meetings(both times you came to me,saving me fuel and more important to me...my time),and the rest was done by email,with regular phone updates from Jayne.The Greater(now my ex bank,lol)wouldn't take me on,and I actually had a booking with Aussie before Mortgage Choice but he had something complexcome up,and had to postpone to a later date.You fit me in with a couple of days notice...the rest is history.
A big thank you to you and to all of your staff assisting with my finances.
Your company is very professional and I will recommend anyone to use Mortgage Choice.
Again a big thank you.