Testimonials from our customers
Satisfied customers who return each time they require new finance, and particularly those who think highly enough of us to refer our services to their friends and colleagues have been the cornerstone of our business since we commenced in 1997.
Customer feedback is vital for us to continually monitor and improve our service.
Below are some testimonials from customers who have used our service recently.
Everyone we dealt with at Mortgage Choice Lane Cove were professional, friendly and efficient. Obtaining our first mortgage was made simple.
Thank you very much, you have been an immense help in the process of getting my loan. I do thank you and will certainly recommend you to anyone that I come across that is in need of a loan or refinance.
Great advice, patient and also very efficient on a short timeline, when required.
I was very pleased with all of the effort, time and patience you had with me. Buying my first home was a slow process but you helped me every step of the way. Thank you!
Stephanie was always very professional with attention to details and understanding of our needs and situation.
I was astonished at the amount of work MC was prepared to do without complaint. Thanks to you, Stephanie, and all your wonderful team.
We thought your services were fantastic, sending us forms with the information already filled out was great! It would have taken some of the stress away if we had sat with you while filling in the loan document. I don't think we initially realised how a little extra weekly repayments could allow us to borrow so much more. Overall brilliant - thanks!
We are grateful for you efforts to arrange finance for our unusual property
Thanks Stephanie for getting our loan settlement arranged in such a short time frame, much appreciated.
At each opportunity we have had a great experience dealing with you. I'd recommend Stephanie Cook to anyone who is looking to buy a house or wants to understand how to get the best loan.
Stephanie & the team were great, they were responsive and always available to answer our many questions
Stephanie, we are very grateful for all your guidance & support throughout this process. We are very happy with our loan and your service has been tremendous. We could not have achieved our dream to buy our first property with out you!
After taking 3 years and a number of pre-approvals we finally bought a new home. Stephanie and the team where helpful throughout.
We were pleased with the ease of the transaction - Thank you
Very happy with your service, you gave us all the needed information on time, even in your own time, explained all steps & organised the best deal for us.
Hi Stephanie and Tony,
We would like to thank you for everything you've done for us. At the very beginning I was going to go directly through the bank because of my previous experience with a broker but Estelle told me about you and your team and how good you all are, so I thought I'd check it out and boy was she not wrong.
The whole experience was SO stress free and everything was on time if not earlier, you've been very helpful and without you we wouldn't have our dream home, so thank you.
We will be recommending you to all our friends and family.
Thanks, for all your help in making our big purchase happen. It all feels like a very crazy process at the moment, but I suspect when we look back with 20 years worth of hindsight, it will be one of the most significant things we’ve ever done (or will ever do!). I’m quite sure it will prove to be a very worthwhile thing!
But all things considered, we’re very happy and it’s great to have more space.
Seeing as we’re staying in Lane Cove, I’m sure we’ll see you around, and we’ll be sure to talk to you again if the need ever arises (hopefully not for a while though!).
Very happy with the outcome, communication was always good and we now have a few more ideas on how to move forward and achieve our property goals.