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Mathew Hayes and his team (Joyce Balana) were fabulous. We were recommended to Matthew by a friend who had used their mortgage broker services before and we are so glad we opted to go ahead. Matt was incredibly transparent in outlining various options and was always willing to answer questions of a general or very specific nature. The confidence in Matt and Joyce as professionals plus knowing we could ask and receive timely answers to any queries was a great peace of mind. Despite the busy period, finance approval was concluded well within the timeframe Matt anticipated - and the eventual lender-related aspects to our exchange and settlement proceeded without an issue.