Our support

Our franchisees learn best practice from the best in the business. Here’s how we support you in your journey from new franchisee to skilled business operator.


When you invest in a Mortgage Choice franchise you’ll be learning from the best in the business.

Whether you are buying a new franchise or purchasing an existing franchise, we give you all the tools and support needed to successfully grow your business.

Share & connect with your peers

To help you get started, we’ll match you with an established franchisee within the business who understands the journey you’re on. They’ll provide you with unique insights into their business and share secrets of their success.

We provide an extensive professional development program, with the support of our partners, through a combination of face to face and online delivery.  This includes compliance and technical skills content as well as advice services development and delivery, and business management. It's an excellent opportunity for peer sharing and to give feedback to the licensee.

Our National and State Conferences are tremendously popular. They provide an opportunity to learn, network, develop a sense of community and celebrate shared success. You’ll be inspired by our world-class speakers, learn from our high calibre, practical workshop sessions and be reinvigorated by being part of something special – the Mortgage Choice community.

Benefit from brand and marketing activities

Without a strong, proven brand many start-up businesses struggle to succeed. Consumers recognise and trust the Mortgage Choice brand. 

Our ‘Client for Life’ philosophy sees us rewarded with 90%+ customer satisfaction ratings. Our customers don’t just return to us time after time, they recommend Mortgage Choice to friends, family and work colleagues.

We have been building our brand since 1992. As a franchisee, you benefit from the strength of the Mortgage Choice brand from day one. To help you get started, we’ll match you with an established franchisee within the business who understands the journey you’re on. They’ll provide you with unique insights into their business and share secrets of their success.

Our creative platform and centralised communications program offer outstanding benefits to our brokers across a national and local level. Are they the best in the industry? Yes. Mortgage Choice was awarded Broker Marketing Platform of the Year at The Australian Broking Awards 2017.

Our National and State Conferences are an opportunity to learn, network, develop a sense of community and above all, celebrate shared success. You’ll be inspired by our world-class speakers, learn from our high calibre workshop sessions and be reinvigorated knowing you are part of something special – the Mortgage Choice community.

Our national and local marketing activities are geared towards helping you grow a strong pipeline of leads.
You’ll benefit from:

  • Our corporate website plus your own customisable minisite – great for capturing online enquiries in your local area
  • Our active and well-managed social media presence, backed by investment in paid search
  • Extensive advertising campaigns spanning radio and television
  • A regular flow of relevant and topical media releases ensuring Mortgage Choice is regularly quoted in the media as a trusted authority on home loans
  • A custom built Marketing Hub for ordering marketing materials including branded merchandise and personalised communications tools
  • Email marketing systems, templates and guides to ensure regular communications with your prospects and customers

Mortgage Choice is passionate about providing franchisees with the tools of the trade they need to succeed. In FY 2018 we’ve made a significant investment in innovative including our brand new and purpose built online Broker Platform. The platform is intuitive, can be used on any device and will significantly reduce data entry. It will enable Mortgage Choice franchisees to run more efficient businesses and deliver a better customer experience. The new platform will be tested via a pilot program in July, ahead of its formal roll-out from August 2018.

“These changes are the product of an extensive consultation program with our franchisees and the recognition we needed to rebalance our service provision with better remuneration. Franchisees will have access to the same core services, just delivered in a more efficient way. We are also investing in new systems and are getting ready to roll out our new Broker Platform, which significantly reduces data entry across multiple systems and provides a smoother loan submission process.” CEO, Susan Mitchell

Run your own franchise

Hear from our brokers


"Over the past 12 years as a Mortgage Choice franchisee, I have built up my business feeling as if I am part of a team with tremendous support from I.T., marketing and brand. At each stage of growth, I have been able to rely on the experience of franchisees, the state office team and group office to make better choices for my business."


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Caroline Jean-Baptiste - Franchise Owner
Fortitude Valley, QLD

"Almost 12 years with Mortgage Choice and I’m still so thankful each and every day that I made the switch. I work damn hard for everything the business returns. I have made a positive change to so many clients lives and my work life balance has been achieved. The constant change in our industry will ensure that our services are always valued by clients seeking clarity, sound advice and good customer service."


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Tim Leonard - Franchise Owner
Bayside, VIC

"Mortgage Choice offered me something that no other franchise business in the industry could – a strong brand, broad franchisee support, marketing support, lead generation and a strong culture of compliance. In the first two years, I have been able to significantly grow my income and business value through hard work, leveraging national and state support services, and importantly, learning from and collaborating with a very giving network of franchise owners. The choice of business model and the “paid the same” remuneration model resonates very well with my clientele."


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Paul Williams - Franchise Owner
South Melbourne, VIC

"Mortgage Choice and the brokers that make up the franchisee network, are in my opinion, the best in the industry. We have a close-knit community who support and help one another with all facets of the business."


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Steven Dal Molin - Franchise Owner
Chatswood, NSW

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