Feedback and Testimonials | Mortgage Choice Concord


We love receiving feedback from our clients as it helps us to improve the service we provide.


If you're a recent client of Mortgage Choice Concord and would like to provide us with some feedback or a testimonial, please send it through to

Dealing with Mortgage Choice was a pleasure and they consistently kept us up to date with what was going on and dealt with any issues promptly. This is our second deal through Gary and we'll be back.

Mickey & Ivana Savic (Property Investor) Wentworth Point, NSW

Ashley and the staff at Mortgage Choice Concord were fantastic. They patiently answered all my questions and explained things along the way. I would have gotten very lost and stressed throughout the process without them.

Brooke Simmons (Property Investor) East Brisbane, QLD

The entire team have been professional, easy to deal with and extremely helpful during the entire process. Ashley, Gabrielle and Gary, thank you!
Great service, yet again - this was a refinance, and there was no question but that we would return to Mortgage Choice in Concord. Kept up to date on the whole process, and went smoothly with the banks.

Anthony & Amanda McInnes (Refinancer) Kensington, NSW

All the staff were very friendly and very helpful. They were in constant contact with us throughout the process of changing our home loan. Gary and the team were fantastic when offering us the best options for refinancing and would gladly recommend their services to family and friends.

Leanne & David Ward (Refinancer) Oakhurst, NSW

From the beginning of the process Gary was patient with our questions, quick on his responses, and accurate with the information provided. Gary was friendly and approachable, which is so important in such a strenuous time of your life. We would recommend Mortgage Choice Concord to all of our friends and family.

Lewis Mike & Stephanie Gierke (First Home Buyer) Springwood, NSW

Working with Ashley was an absolute pleasure, she was always contactable and willing to go the extra mile and help out. When Ashley was unavailable I was always put straight on to Gary. The communication amongst the team is impeccable as they were all always up to date on my matter and able to help instantly with no delays. I’m so happy with the service and have already recommended them to others!

Laura Raneri (Property Investor) Strathfield, NSW

The Mortgage Choice Concord team provided a dedicated service that I knew I could rely on. Every team member made it clear that they were only a phone call away to answer and of my questions. I was very satisfied with my broker/ lending experience and so happy with the successful purchase of my new home!

Lara Neilson (First Home Buyer) North Parramatta, NSW

Being a repeat customer, I again experienced the ease of using Mortgage Choice Concord for my mortgage application. All details about the entire process are well explained. We are constantly notified of any progress for each step of the process which set our expectations accordingly. Thanks again Mortgage Choice Concord for guiding and helping us as we build our portfolio of properties.

Engramar & Rowena Bollas (Refinancer) Greenacre, NSW

Really positive. I am time poor in my professional life so it was great to have Mortgage Choice guide me through the process and deal with the day-to-day stuff that needed to be done in office hours.

Caroline Lowry (First Home Buyer) Drummoyne, NSW

Gary has always been easy to deal with, always informative and always helpful and easy to contact at any time. He has made the process as easy as possible for us each time we have used his services over the now 9 to 10 years. I trust his opinion and that he will help us decide on the most suitable loan for us based upon our circumstances at the time. I feel he has our best interests in mind when providing us with options. We will continue to send people your way and we look forward to continuing the relationship we have with Gary. Thank you.

Ben & Rachael Middleton (Refinancer) Concord, NSW

Dear Ingrid and Gary,

To echo what Kris said, thank you both so much for all your help, particularly over the last 24 hours. Despite the best efforts of our solicitor, settlement went through today, but without your help, this never would have occurred. You have both gone above and beyond our expectations in providing an outstanding service.

Could you please pass on our thanks to any member of your team who may also have been involved.

Thanks again and warmest regards.

Kim Faithfull (Upgrader) South Yarra, VIC

Everything was very easy - all we had to do was review and sign paperwork. Gary is always extremely helpful and was flexible with meeting us outside of hours. We will definitely continue to use Mortgage Choice Concord for any future purchases or refinancing.

Leanne Niblock (Refinancer) Toongabbie, NSW

We have been using Gary and his team for 16 years for all our mortgage needs. They have always communicated everything exceptionally well and promptly. They always work hard to ensure we have the best mortgage for our circumstances. This time we dealt mainly with Ashley and we can say that she is following in the value and practice established all those years prior.

Darian & Suzie Hill (Upgrader) Parkes, NSW

I am extremely happy with the level of service and professionalism. Using Mortgage Choice Concord really helped us out with explaining everything, making recommendations regarding our position and finding the best deal. We are grateful for their assistance and recommend their services to everybody.

Steven Patane (Property Investor) Concord West, NSW

We've bought 3 properties now with the Mortgage Choice Concord team and we've had all three property settlements go smoothly, although it’s a nervous time the team make you feel as though they have it all covered. Gary's experience has meant we stay ahead of any surprises in the process and his connections with all concerned when dealing with SMSF investments has proven invaluable for our stress levels and a great end result.

Craig Winwood-Smith (Property Investor) North Rock, NSW

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