Testimonials from our customers
Very helpful with every question we had and you guys made the process easy. Thanks heaps Gary.
Have used Gary for our first home purchase and now our investment property purchase. Always up to date advice, speedy response to enquiries and makes it easy for first time buyers / investors. Will definitely recommend Gary Owen at Mortgage Choice.
We appreciated the time and effort Gary put into our application and the opportunity to learn during the process. Gary's quick actions prevented us from entering into a different loan which would not have had favourable outcomes for us.
This was my first sole purchase of my own property. 2020 was a very difficult year and Gary and his team made every effort to make this purchase possible. Due to Covid most things were dealt via email, not a challenge at all. I highly recommend Mortgage Choice to everyone. Many thanks to Gary and the team.
It was quite an easy and painful process and being able to do everything from home via email. Mark was great. He is so helpful with everything. This is the second time we have used Mark and will again.
We didn't think we had any chance of getting a loan. We were just so thankful to Mark Grant, we were able to get our dream property. We were totally happy (over the moon) with how Mark helped. We couldn't be happier. We have already recommended you to family. Thank you Mark.
Thanks for the professional service where nothing was too much trouble. Great job & we highly recommend your services.
We just wanted to express our thanks for all your help making purchasing our new home a reality. It really did take a lot of the stress out of the process knowing we had you working things through for us. Thank you too for the gift card...this will come in very handy!
We have already been recommending Mortgage Choice to friends and will continue to do so.
Gary made navigating our first home loan stress-free and informative. He was a huge help and committed to our time-frame as we needed him to. We have no hesitations in recommending his services.
Mark was great. Excellent and timely communication skills & understood our needs and provided us with a range of options to make the final choice.
I found Gary to be professional and quick to answer any questions I had and extremely helpful.
Gary and team were excellent - very helpful in dealing in a difficult bank sector.
Mark was very friendly as were the whole staff and easy to get on with. Mark helped refinance our existing loan and purchase an investment property.
Gary was very professional in every respect during the whole process. His knowledge of the industry was of great assistance.
Gary and his team were exceptional in explaining our options and supporting us in navigating the systems, then reaching our desired outcomes. They were efficient, through and honest with their opinions. We highly recommend Mortgage Choice Port Macquarie
Mark's service was excellent and couldn't have been better. Highly recommend Mortgage Choice
We are always made to feel important and they go over and above to give us the best service and we always do receive the best. Looking forward to enjoying the new caravan and camping the trips away with it.
Excellent service and industry knowledge and would highly recommend Gary and Carmel Owen of Mortgage Choice. We couldn't have done it without them.
We were very happy with the service Mark Grant provided. He helped us to the last hour before settlement, which was incredibly stressful, but Mark was able to sort everything out for us as First Home Buyers
Gary and Carmel were a dream team to work with and made the purchase of our property seem so easy! Great communication and fantastic support, answering all our questions and guiding us through all the steps to completion. Outstanding service and such lovely people who made our buying process a total pleasure.
The team at Mortgage choice are amazing!!! They helped 100% of the time the service was outstanding! I could not recommend them highly enough!!!! Thank you so much for all your help!!!
I've known Gary and Carmel for many years and they have always been a pleasure to deal with, personally and professionally.
Gary and Carmel provide a professional, personal and efficient service. I would highly recommend them to anyone needing assistance.
Gary made a stressful situation a lot less stressful. He answered all our questions clearly and promptly. He worked extremely hard to help us achieve our goal and we always felt confident that he was trying to get us the best deal possible. Could not fault Gary and his team. Definitely recommend the services of Mortgage Choice.
Very happy with the interaction with Mark Grant & the outcome of the advice and services of the Mortgage Choice team.
Gary and his team at Mortgage Choice were amazing and professional from the start. Explained everything really well and kept us up to date with information. There was more to buying a house then we ever expected and would recommend anyone to see Gary for his advice.
Gary made the whole process very easy and kept us informed of all developments along the way. Very friendly and professional service and will be seeking further advice soon.
Everyone at Mortgage Choice was wonderful. I dealt with Mark for our loan and he was amazing, going above & beyond to achieve an awesome outcome.
From initial enquires with Gary to purchase of property Gary has been nothing but excellent. All questions and queries were usually answered immediately or within a short time frame. The process of looking for a lender and completing all requirements was with Gary and the process was seamless from my behalf. I have used other Mortgage Choice franchises in the past and I will continue to use and recommend them for future dealings.
We approached Mortgage Choice with an online enquiry after trying to get our existing bank that we had been with for 20 years to do something for us and they just didn’t want to know us. We were just another number and from the day we spoke to Gary until settling the loan we couldn’t have asked for anything more. He was efficient and definitely helped us achieve our goal and we ended up staying with our existing lender with much better rates and reduced our overall monthly repayments. Will continue using Gary in our future and would recommend him & his team for sure.
Mark Grant helped us with our mortgage and couldn't have asked for anyone better. He made the whole process so easy, explained everything brilliantly and answered all of my many, many questions with patience and friendliness. He was always so helpful and friendly. Will definitely ask Mark to help us with our next mortgage and would highly recommend.
Mark was fantastic - super patiently explaining everything so we understood clearly. A genuinely great guy. Mark is an asset to your company. Very thorough and great at what he does. He made the process for our first home loan easy and stress-free.
Our experience with Mortgage Choice was nothing but excellent! Gary was extremely knowledgeable and helpful throughout the entire loan process. Also found the customer service from Carmel was exceptional, always very helpful. Highly recommended!!!
Mark is such a friendly person. He made all this process so much easier. I was patiently told what other documents I needed each time and exceeded my expectations. I am very happy with the results achieved and keep being accessible and friendly as you are.
Both Mark and Gary were very helpful. Mark went above and beyond to help, all while on holidays. True customer service from the Mortgage Choice Port Macquarie team
The service we received was outstanding from Mortgage Choice Port Macquarie. It was prompt, friendly & professional. Gary made the process super easy, stress free and manageable. We would happily recommend your services to those requiring it.
We have consulted with Gary and Carmel on four separate occasions. Each time, whether it was refinancing, new mortgage or investment, Gary and Carmel's professionalism, knowledge and sound advice has always been outstanding. The ongoing service that they provide after securing finance makes the whole process stress free. We cannot recommend their services highly enough!!! Thank you once again for all of your help Mark and Catherine
Very happy with the service of Gary & the staff at Mortgage Choice Port Macquarie. Everything was done so quickly & professionally. Thank you for the great service and help during the construction of our home.
Great service as usual from Mortgage Choice Port Macquarie. Thank you, it’s worth the trip from Sydney, as I would not consider switching brokers. Many thanks Carmel, Gary & Mark.
Thank you so much for all of your help during this process. I have really appreciated your quick responses and your honest, straight forward answers to all of my questions. I have dealt with a lot of people during the course of this loan application and house purchase and out of all these people, you have been the easiest person to work with. Your knowledge and brief, clear communication really made you stand out far above the rest.
Mark has been nothing but helpful through our entire loan process. He went above and beyond to make life easier for us. Couldn't recommend him enough.
Mortgage Choice Port Macquarie provided a great service and nothing was ever a trouble. A very reassuring experience from Gary, who was calm and got the job done without any fuss.
I was over the moon that you were able to help me financially when a bank I had been with for over 30 years wouldn't look at me. Absolutely fantastic service.
Gary and Carmel, as always, were professional, persistent and patient. This was the first loan we have been involved in on a new build and there were processes that took time and communication to confirm and lock into place. Gary and Carmel went above and beyond to ensure documents got to where they needed to be, including personally delivering the loan documents to the airport so they could travel to another city to be signed and returned in a timely manner. Thanks again for the first class service you always share with us.
The last property was our owner-occupied home and a very personal and emotional purchase. As with the last 3 properties we purchased, Gary Owen went above and beyond to get us into our dream home. Thanks very much again.
Gary and his team were very helpful, efficient and a friendly service provided. Went above and beyond to help us get a loan. We are very happy and would recommend Mortgage Choice to family & friends.
Gary & Carmel Owen secured a loan for me after my initial loan fell through with my personal lender. I was heavily committed financially and could have lost everything. Gary is a Genius. Their service is awesome, friendly & professional and I can't find fault.
A big thanks to Mark! After unsuccessful dealings with our bank we contacted Mark from Mortgage Choice. We knew right away that Mark was genuinely motivated to help us refinance and get the best deal. He achieved exactly what we wanted plus saved us more. Incredibly, all these savings were made with our existing bank who had just told us that it was not possible!! So bypass the bank and ring Mark first. The service was well over our expectations, from the first phone call to settlement we were well informed and up to date. I would recommend Mark from Mortgage Choice to anyone looking to refinance or get a home loan
Thank You Gary. We just wanted to say we really appreciate your help, not only through the mortgage and purchase process, but also for your help and advice throughout the whole house hunting mine field.
Your help and advice has been invaluable and the information you provided throughout has helped us make more informed and realistic decisions.
It is always a pleasure doing business with you, and your proactive attitude makes everything seem easier. We will not hesitate to recommend your services to anyone looking for a change in mortgage.
Look forward to doing business with you again in the future.
We used Mortgage Choice to build our first home so it was the obvious choice for us when we were looking to explore our options for an investment property. Gary ran multiple scenarios for us so that we were able to make a smart decision when we were ready. Gary and Carmel have provided us with professional help and advice along the way, what is complex and confusing for us is there core business and we can't thank them enough for the service and clarity they've provided.
Clone yourselves :)
You have provided me with exceptional service on more than 6 separate mortgages over the past 15 years. I'd never contemplate a mortgage any other way. Thank you and I will continue recommending your services to family & friends.
We first employed Gary and Carmel's services in 1996 to purchase our first home in Port Macquarie and were impressed with the service provided then. As such, we chose to contact Gary again when purchasing an investment property recently. Again, from start to finish in organising finance, Gary and Carmel provided a friendly and professional service. Not only was Gary flexible with appointment times, but he answered all of our questions and promptly communicated any changes / updates as required. I would not hesitate to recommend their services to family and friends and would engage their services again.
We had the pleasure of having Mark work his magic for us. As I said to Mark when we first saw him we were a very hard sell to the banks. Mark went above and beyond. I can't say enough about his commitment to getting us the best loan he could. His communication was so outstanding. He would routinely answer questions after hours!!! I cannot recommend the Mortgage Choice Port Macquarie team enough. Thank you so much.
It has been a pleasure dealing with Gary and Carmel Owen, at Mortgage Choice. Arranging finance, and wondering whether we had found the best mortgage, has always been a real headache in the past. This time, however, it has been a breeze. Friends recommended Gary and Carmel from Mortgage Choice, and we are so glad they did.
Thank you so much Gary & Carmel for all your help with getting our home loan, the service was excellent. You went above and beyond and gave us so much knowledge that the banks wouldn't. Can't thank you enough.
Gary and Carmel Owen made going through the loan approval process very easy. Gary sourced the best loan terms and conditions for us based on our requirements. Thanks Gary and Carmel, if we ever need another home loan the first stop will be you guys!
The products that companies offer I believe are much of a muchness, it's the old fashioned customer service and politeness that I value, a phone call rather than an email a follow up call just to touch base, doesn't cost any one other than a minute of their time, this is why I have engaged the services of Carmel and Gary Owen a second time. The Owen's are a formidable team, and the one stop shopping experience is fantastic, the Owen's high level of professionalism and proactive approach to achieving my goals is second to none, I have over the years recommended them to numerous people, don't go to a bank, go to the Owen's. I will hopefully expand my investment portfolio to including a second investment property in the next few years and will not hesitate to call the Owen's.
We found both Gary and Carmel to be extremely professional, quick to respond to our inquiries, and very helpful and knowledgeable in answering any questions we may have had during our refinance process. Our particular refinance case was very tricky and unusual, but Gary stepped up and went above and beyond when other brokers were unable to even find a solution to our unusual situation. We will be using Gary again this year to finance another property purchase and would have no hesitation in recommending him to others. Thanks once again Gary and Carmel Owen.
We have been back to see Gary & Carmel a couple of times now and find it the best and easiest way to organise the finance for our home and investment loans.
Always friendly and professional and they have always gone above and beyond our expectations.
Thank you so much for all of your help and guidance with the purchase of our villas. You make the whole process so easy for your clients and whole lot less scary.
We felt like we would never be able to afford to buy our first home, however, within a few months of our first enquiry we were moving into our dream property with the help of Gary & Carmel Owen
Mark Grant was incredibly helpful and knowledgeable. He organised everything for us in a timely manner and maintained open communication at all times. Could not recommend him highly enough.
Mark exceeded our expectations, he went above and beyond to help in any / all ways possible. We are so appreciative.
Please don't change anything, you have secured our future business.