Testimonials from our customers
Gary & Carmel Owen secured a loan for me after my initial loan fell through with my personal lender. I was heavily committed financially and could have lost everything. Gary is a Genius. Their service is awesome, friendly & professional and I can't find fault.
Carmel and Gary Owen are always accessible, professional and patient. They are always quick to respond to enquiries and take the time to comprehensively answer any questions. They are super organised and offer a really quick turn around. They share information, and strategies to help us achieve our goals.
We always get beautiful, super fast service, I'm not sure how you can improve on that?!
A big thanks to Mark! After unsuccessful dealings with our bank we contacted Mark from Mortgage Choice. We knew right away that Mark was genuinely motivated to help us refinance and get the best deal. He achieved exactly what we wanted plus saved us more. Incredibly, all these savings were made with our existing bank who had just told us that it was not possible!! So bypass the bank and ring Mark first. The service was well over our expectations, from the first phone call to settlement we were well informed and up to date. I would recommend Mark from Mortgage Choice to anyone looking to refinance or get a home loan
We found the entire process of working with Gary & Carmel from the first phone enquiry to the date of settlement to be an absolute pleasure. The professionalism & knowledge was outstanding & any questions we did have around the loans or requirements of the lender were promptly answered. We would thoroughly recommend Gary & Carmel to any prospective purchasers. We wish them continued success in their business & future.
Thanks Gary was an absolute pleasure thank you to you both for helping get us across the line when we knew it was a tight situation. Your help was instrumental in making our dream become a reality. Thank you again. I've attached a photo of what you helped become our home.
We used Mortgage Choice to build our first home so it was the obvious choice for us when we were looking to explore our options for an investment property. Gary ran multiple scenarios for us so that we were able to make a smart decision when we were ready. Gary and Carmel have provided us with professional help and advice along the way, what is complex and confusing for us is there core business and we can't thank them enough for the service and clarity they've provided.
Clone yourselves :)
Through the whole process myself and Treen felt confident in your advice and that we were always a priority, as you were always free to answer our questions and tailor your service to our changing needs.
We are extremely happy with the service from Gary & Carmel Owen and are really happy in our new home.
Thank you Gary and Carmel. You made the purchase of our home so easy. All our queries were answered straight away with straight forward and easy to understand answers. We have already recommended our friends and family to you. You guys were faultless. Thank you again!
We feel that approaching Gary and Carmel Owen to help us through the many facets of setting up our mortgage was the single best decision we made. We put our faith in them and we are sure that we received excellent, realistic and caring advice. We are happy to recommend Gary and Carmel's fine service to anyone.
You have provided me with exceptional service on more than 6 separate mortgages over the past 15 years. I'd never contemplate a mortgage any other way. Thank you and I will continue recommending your services to family & friends.
We first employed Gary and Carmel's services in 1996 to purchase our first home in Port Macquarie and were impressed with the service provided then. As such, we chose to contact Gary again when purchasing an investment property recently. Again, from start to finish in organising finance, Gary and Carmel provided a friendly and professional service. Not only was Gary flexible with appointment times, but he answered all of our questions and promptly communicated any changes / updates as required. I would not hesitate to recommend their services to family and friends and would engage their services again.
We had the pleasure of having Mark work his magic for us. As I said to Mark when we first saw him we were a very hard sell to the banks. Mark went above and beyond. I can't say enough about his commitment to getting us the best loan he could. His communication was so outstanding. He would routinely answer questions after hours!!! I cannot recommend the Mortgage Choice Port Macquarie team enough. Thank you so much.
It has been a pleasure dealing with Gary and Carmel Owen, at Mortgage Choice. Arranging finance, and wondering whether we had found the best mortgage, has always been a real headache in the past. This time, however, it has been a breeze. Friends recommended Gary and Carmel from Mortgage Choice, and we are so glad they did.
Thank you so much Gary & Carmel for all your help with getting our home loan, the service was excellent. You went above and beyond and gave us so much knowledge that the banks wouldn't. Can't thank you enough.
Gary and Carmel Owen made going through the loan approval process very easy. Gary sourced the best loan terms and conditions for us based on our requirements. Thanks Gary and Carmel, if we ever need another home loan the first stop will be you guys!
The products that companies offer I believe are much of a muchness, it's the old fashioned customer service and politeness that I value, a phone call rather than an email a follow up call just to touch base, doesn't cost any one other than a minute of their time, this is why I have engaged the services of Carmel and Gary Owen a second time. The Owen's are a formidable team, and the one stop shopping experience is fantastic, the Owen's high level of professionalism and proactive approach to achieving my goals is second to none, I have over the years recommended them to numerous people, don't go to a bank, go to the Owen's. I will hopefully expand my investment portfolio to including a second investment property in the next few years and will not hesitate to call the Owen's.
We found both Gary and Carmel to be extremely professional, quick to respond to our inquiries, and very helpful and knowledgeable in answering any questions we may have had during our refinance process. Our particular refinance case was very tricky and unusual, but Gary stepped up and went above and beyond when other brokers were unable to even find a solution to our unusual situation. We will be using Gary again this year to finance another property purchase and would have no hesitation in recommending him to others. Thanks once again Gary and Carmel Owen.
We have been back to see Gary & Carmel a couple of times now and find it the best and easiest way to organise the finance for our home and investment loans.
Always friendly and professional and they have always gone above and beyond our expectations.
Thank you so much for all of your help and guidance with the purchase of our villas. You make the whole process so easy for your clients and whole lot less scary.
We felt like we would never be able to afford to buy our first home, however, within a few months of our first enquiry we were moving into our dream property with the help of Gary & Carmel Owen
Mark Grant was incredibly helpful and knowledgeable. He organised everything for us in a timely manner and maintained open communication at all times. Could not recommend him highly enough.
Mark exceeded our expectations, he went above and beyond to help in any / all ways possible. We are so appreciative.
Please don't change anything, you have secured our future business.