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Test 1 Summary
Mortgage brokers offer home buyers choice, expert advice and help to drive competition in the home loan market.
95% of customers are satisfied with the services they receive from their local brokers and only 1% of consumer credit complaints to the Financial Ombudsman Service between 2013 and 2017 were about mortgage brokers.
Out of all mortgage broking customers, 70% would recommend the services to their friends and families. This is outstanding and industry leading for financial services. (Source: MFAA's The Australian Mortgage Broking Industry: Through A Different Lens.)
59.1% of borrows use mortgage brokers for their home loan needs which means mortgage brokers helped secure finance for more than half of all home loans in 2018. (Source: MFAA’s Quarterly Survey of leading mortgage brokers and aggregators (Jul - Sep 18), produced by CoreLogic)
All the staff are very friendly, helpful & professional. Nothing was an issue & would help in anyway they could. I was made to feel comfortable which made the process so much easier.
As first home owners, the level of support, patience and availability to explain the process was excellent.
Our Mortgage Choice broker and Team were sensational. When no other 'big' financial institution could help he was a breath of fresh air. Keeping me informed at every step and tirelessly working and seeking the fund amount needed for construction. Highly recommended.
Great service and they scored the best loan for me in comparison to my bank and accountant. No effort was spared in getting my loan approved, with speed and efficiency.
We had a fantastic experience with mortgage choice. It was all too easy and we have saved so much money already. I have already recommended them to my family and friends.