Choosing a property manager

Choose your property manager with care – they’ll be looking after a valuable asset of yours, so it’s important to choose someone reputable.

Questions to ask potential managers

  1. How much experience do they have with your type of property?
  2. Does the agency have a dedicated property manager?
  3. Are clear management systems in place? Ask to see copies of standard forms or checklists used to manage tenants and properties.
  4. How often is rent (net of expenses) deposited into your account?
  5. How well are tenants screened? A good property manager will thoroughly check tenant references.
  6. How often are tenanted properties inspected?
  7. Does the manager have a list of qualified local tradespeople that can be called on for urgent repairs?
  8. How frequently does the property manager communicate with you?
  9. What is the management fee - is it negotiable?
  10. How often are income and expenses statements issued?
  11. What procedure is used for rent arrears, evictions and vacancies?
  12. Do they have good references and testimonials?

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