Happy Mortgage Choice Lennox Head and Alstonville Customers
Here is a sample of what our happy home loan clients have to say about Janet Jenner and Kahlee Strudwick in the Northern Rivers.
Janet at Mortgage Choice helped us to purchase our first home in 2016 and then refinance our mortgage in 2019. She is friendly, professional and easy to deal with. We have recommended her to our friends.
Fantastic service over many years now. Recently I made it a little complicated with last minute changes, even then Janet was very helpful and supportive.
Highly recommend Kahlee, thank you for all your helping getting us our beautiful farm! Kahlee always took my calls and responded to my texts. Kahlee is the best!
When we wanted a second loan for an investment property we had no hesitation in contacting Janet at Mortgage Choice. I knew everything would be handled professionally and in a manner that takes the stress out of such a big purchase.
Most impressed by the thorough and devoted approach to finding a solution for our particular situation. Janet was available 24/7 to answer any queries and provided a fantastic, efficient and personalised service. Highly recommended!!!
Thank you very much Janet for you tireless work in getting our finance across the line. You handled me and the hiccups with absolute professionalism and expert knowledge!
We were really pleased with the way Kahlee handled our loan procedure. She made it all so easy and explained every step to us, so we knew what to expect. We highly recommend Mortgage Choice.
We are so appreciative of all the help and support we were given at such an important and often stressful time in our lives. We received such a thorough and personal service. Knowing that assistance was just a phone call away, at anytime of day, gave us such peace of mind.
Kahlee is amazing at her job. She always delivered us very prompt and beneficial information and matched our needs accordingly. She held our hand through the whole buying process and whenever we felt overwhelmed she was able to ease our concerns and find a solution where needed. I would highly recommend her to anyone thinking of buying/selling or getting a loan. We will definitely continue to use her in the future as the reassurance you get from knowing that she 'knows her stuff' is just what's needed when investing in such purchases.
Thank you for hanging in there Janet! My experience in dealing with Janet Jenner from the Lennox Head/Alstonville branch has been excellent. I have been happy and impressed with the service from the start to now. My property settlement was a long, slow and tedious process. During this time Janet supported me with a very high level of professionalism, friendliness, calmness and confidence. I appreciate her efforts very much.
Having recently purchased my first property I chose Mortgage Choice to help find me a Financial Institution that would best suit me and one that offered one of the lowest interest rates. With the information gathered from Mortgage Choice, I was able to make clear and informative choices as to which Financial Institution to select and the amounts I was able to borrow. Janet directed me through each step informing me of what was required from Exchange to Settlement. I would not hesitate to recommend Mortgage Choice to anyone who is interested in purchasing a property.
Dealing with Janet and her team was excellent, couldn't be happier!
Thanks Mortgage Choice.
The Mortgage Choice Team was fantastic. They made me feel welcome, comfortable and nothing seemed too much trouble. Janet Jenner answered all my questions and explained everything until I understood 100%. I would recommend Janet and her team to anyone. Thanks again for allowing myself and my family to experience The Aussie Dream
Mortgage Choice was very helpful finding my home loan and helping me find the right loan. Kahlee was always helpful when I had questions. I am very glad I saw Mortgage Choice when wanting to buy a property and would recommend them to anyone wanting to purchase a house or unit.
Mortgage Choice are friendly, local people who go above and beyond to make a confusing process easier to understand. The advice that was given enabled us to make informed and positive decisions. Thank you Alstonville Team!
As a first home buyer and first ever loan (of any kind) applicant, I was nervous. Janet and Kahlee made the process understandable and achievable and I'm really happy with the end result, thanks ladies!
We were happy with the service and expertise provided by Janet and her staff. Prompt and efficient follow-up and responses were always evident. We were impressed with the range of options and direction offered by Janet to find us the most suitable and flexible finance.
We were in trouble!
After unsuccessfully attempting to borrow a small amount of funding to repair a work vehicle from smaller banking institutions and other lenders we didn't know where to turn for assistance; it was a nightmare I never want to revisit.
Along came Mortgage Choice and a chance comment to broker Janet Jenner from Lennox Head by David as he delivered a package and as if by magic the wheels started turning. Christmas and Janet's annual holidays intervened however, before she left, she had Kahlee Strudwick from the Alstonville Office take over the account. We supplied her with all the information we had compiled from our own endeavours to gain funding and she went to work on our behalf.
Recognising our dilemma and the need for urgent action Kahlee and her assistant Lexi worked overtime to get us the necessary funds at a good rate of interest, even personally collecting required information from our home. They were always there for us to ask questions and offer reassurance. It was more help than I ever expected.
The work van has been repaired and life goes on.
Without the dedication of Kahlee and Lexi in the Alstonville Office of Mortgage Choice this would have been a very different story and the chance comment by David to Janet Jenner as he delivered a package became the most important contact he has made.
Thank you Mortgage Choice.
I found Janet very helpful and approachable. She kept me updated through the process. I would recommend her to anyone looking for a home loan.
Janet Jenner and the team at Mortgage Choice went above the norm with the personal service and hard work to provide the best possible result for our mortgage.
Janet and her team helped us with confidence and ease every step of the way. Always available and always happy to help. As first home buyers it was important to feel comfortable and that no question was too silly. Thanks Janet.
We were so very happy with the outstanding, professional service of Mortgage Choice. Everything was explained to us in terms we understood. We were made to feel very valued and that is a wonderful feeling when trying to refinance. Thank you so much Mortgage Choice. Highly recommended.
I work long hours and was extremely busy during the period i was getting a new loan and the Team at Mortgage Choice made it really easy for me. The whole process went smoothly, except for my mistakes and they took that in their stride. They were great communicators and kept me up to date by email and regular phone calls. highly recommend
Mortgage Choice got the result on time with professionalism. Recommended. I plan on using their services again.
My experience with Kahlee at Mortgage Choice in Lennox Head was wonderful. She was very easy to understand and clearly had an excellent knowledge of products and services available to me. I am a single mother and was not confident that I would qualify, however Kahlee took me through the process step by step and found the right bank for me. I now have a home for myself and my three boys.
I highly recommend Mortgage Choice Lennox Head, if they can do it for me, they can do it for just about anyone!
Thank you Mortgage Choice and especially Kahlee for making our loan process a breeze. There was no stress, which made a huge difference for us. Kahlee's manner and professionalism made our interactions personable and I trusted her. I will be continuing to use Mortgage Choice for any future lending requirements and will be recommending the team at Mortgage Choice Lennox Head too.
We contacted a few banks and Mortgage Brokers with little understanding about home loans. After speaking to Janet over the phone she answered any questions we had and arranged to meet us at work which was very convenient for our busy lives. She explained in detail our options and before we knew it we were signing paperwork and holding the keys to our new home. I highly recommend speaking to Janet Jenner at Mortgage Choice, she knows all the products, options and she will make the paperwork a breeze.
We are thankful that we chose Mortgage Choice for our first home.
Janet Jenner from Mortgage Choice Lennox Head could not be recommended any higher from me. I dealt with Janet from my initial idea of buying a property, to going through my options, potential loan amounts and repayment schedules for a variety of properties I was interested in. Janet responded to every email, phone call and random questions, promptly and with a great deal of professionalism. She basically helped me turn my dream of owning a home into a reality. Every step of the way she was available to break down the information into concepts I could understand and put into context. Janet gave me advice on repayments for properties that I loved and helped me realise what my realistic options were. As my parents were overseas and I had never bought a house before or looked at a loan of such significant amount, Janet made herself available to help me through the process and offered independent advice on the pro's and con's of each potential mortgage option available. Janet gave me the confidence to know that we made the right choice and we are now living the dream in our first family home.
As a builder, I have always required a creative think in a loan broker. Both John and Janet have been extraordinary in their approach. Every situtation or angle has been explained along the way. The answer has never been no. It would be fair to say that we have not been one of their easiest clients. I would not hesitate in recommending John and Janet
The first time that I had used the professional mortgage broking services of John Jenner of Mortgage Choice in Lennox Head was back in 2002. My reasoning was that a brokering service would be able to give comparisons of a broad range of products and assist me in finding the best solution for my particular scenario. The offers of a singluar bank or building society had been very limited and it was further very time limiting to attend individual appointments with their finance advisors. I was very please with the communication I had with John as well as the outcome. I found him extremely helpful, knowledgeable and willing to sit down with me and explain into detail. This helped me very much in making an informed decision. Even after the documents were signed, John was always very generous with his time and advice. I would highly recommend John and Janet Jenner to anyone who is seriously interested in getting a good deal and personalised service.
We never believed that we could become home owners until we received the services of Janet and John from Mortgage Choice. we believed Janet certainly went beyond her call of duty as our mortgage broker, always keeping us informed and up to date every step of the way. We would not hesitate to recommend Janet and John to anyone who finds themselves requiring the services of a broker
I have recently taken out my first home loan with Janet and found her very efficient and knowledgeable in every way possible. Janet was also very easy to talk to and didn't mind working that little bit extra, even after hours.
Some of us feel intimidated when needing to approach banks for money. The fear of being declined and so forth. Mortgage Choice removes all those doubts and fears and takes control of everything. No fuss, No Nonsense approach.
From the initial consultation until the loan was settled John and Janet from Mortgage Choice were helpful, knowledgeable and throughly professional. We can't recommend them highly enough and would choose Mortgage Choice again.
We would like to extend our thanks to you for organising our mortgage. You explained to us in a simple way what we were getting ourselves into, and helped us to buy our first home together. Thankyou for going above and beyond to deal with real estate agents and the lender and dealing with any hiccups along the way.
We have now renovated and moved into our home and we are so happy that we came to you for help. If we ever need your services again, we wont hesitate to come and see you. We will also recommend you to our friends and we wish you all the best in the future.