Reviews from customers of Mortgage Choice in Chermside

Here is some feedback from our customers. You can also find our in-depth video testimonials over on our Videos page.  



As first home buyers, the world of mortgages is a daunting one! We both thank you for making the process as painless as possible – your flexibility, patience and ongoing support has been greatly valued by both of us, and we would not hesitate to recommend Mortgage Choice to our friends and family.

If we are ever in the position of needing to refinance our mortgage, or establish another, you would most certainly be the first person we would call!


Lily & Ian (First Home Buyer) Rochedale, QLD


Thank you for helping me through the whole process of buying my investment house! I found you professional and nothing was too much trouble in explaining anything I wasn’t sure of. Even when I rang you and left a message you got back to me promptly and had the answer to my question. I was given Mortgage Choice’s phone number by a friend who had also bought an investment house and enjoyed the whole experience. Thanks again Jenny and Mortgage Choice.


Mal (Property Investor) Nudgee, QLD


Thank you so much for all of your help with buying our first home. Not only did you provide us financial advice, but helped us through the whole process from initial advice, to securing the loan and we could not have done this without you and the whole Mortgage Choice team. We love our new home and hope to make so many lasting memories here. You truly went above and beyond and provide advice and support all the way up until settlement. Thank you for everything!


Shalon & Cameron (First Home Buyer) Kedron, QLD


I’m not sure how we would have got through the house-buying process without you and your team.

We always had a timely response for the quick questions and the long questions. And you really came through for us when we had issues with the bank.

We can’t thank you enough for your help.

We’ve already recommended you and the Mortgage Choice team to friends about to embark on the same journey.

Thanks again Jenny and the Mortgage Choice team.

Kind regards


Keisha & Lucas (First Home Buyer) Boondall, QLD


Thank you for making such a potentially stressful time an absolute breeze. Am now all settled in to my very own first home!

Your support and communication made obtaining my finance a really pleasurable experience. Thanks again!


Lauren (First Home Buyer) Palm Beach, QLD


We could not speak highly enough of you and your team.

We have been using your services for the past 6 years. We are more than happy with the services received and we would not hesitate to recommend your services to others.

We are looking forward to doing business with you again in the near future.

Thank you


Ulysses & Katie (Property Investor) Emerald, QLD


Our mortgage broker was knowledgeable and easily approachable with questions we had as first home buyers.

The process was straight forward, so much that we felt like we hadn’t done any of the work once we were approved.

Our broker was also readily available when the deadlines started rolling in.

We will definitely use Mortgage Choice again.


Jason & Narelle (First Home Buyer) Clayfield, QLD


We sincerely thank you for your efforts in helping us to finally acquire a Queensland home. You were a patient, persistent and dedicated broker for us and we could not have done it without you.

Even though our first couple of houses fell through, you kept believing that we would eventually find a home that was suitable and continued to do everything you could on our behalf.

To Jenny and her team, thank you!


Michelle & Darren (Upgrader) Oxley, QLD


I found yourself and Janet to be extremely helpful and very prompt in returning calls and emails, making the process of purchasing my first home that little bit less stressful.

Thank you for all your help and advice throughout the whole process.


Emma (First Home Buyer) Zillmere, QLD


I would like to thank you for all your efforts and services provided by you and your colleagues during the recent process of my property purchase. I cannot stress enough how happy I was. All requests by me to you were carried out promptly and efficiently and I was very satisfied with the services provided.

I would have no hesitation in recommending Mortgage Choice to anyone I know and would definitely use Mortgage Choice should the need arise.

Mortgage Choice has by far been the best organisation/company I have dealt with since moving to Australia.


Matthew (Upgrader) Bridgeman Downs, QLD


Thank you so much for your valued assistance in purchasing our recent new home. We spent a lot of time trying to find the ideal house and our scenario changed a number of times.

Mortgage Choice, and yourself in particular, were always friendly, helpful and responsive and made the process very easy for us. We had used Mortgage Choice before and returned because of the service, and we will definitely do so again.


Mike & Carolyn (Upgrader) Chapel Hill, QLD


I would like to thank you and your staff for settling our contract when purchasing a unit off the plan in Brisbane.

Our financial circumstances had changed throughout the time of the building completion and you were able to meet our needs and find us the right package.

The loan settled without any hassles and I’m more than happy with the result.

Kind regards


James (1) (First Home Buyer) Dalby, QLD


As a first home buyer at age 23, I was very grateful to Jenny and the Mortgage Choice team for their support and guidance through the entire process. From giving advice about what to look for at inspections, how to make an offer, to providing recommendations for inspection companies and solicitors.

I would without a doubt recommend Jenny to anyone looking to purchase a property.

Thank you again, I really appreciated all your support.


Rhian (First Home Buyer) Carina, QLD


We would like to thank Mortgage Choice, namely Jenny Nowlan, in helping and guiding us through a maze of financial information. We have been supported and thoroughly informed throughout the process of restructuring our financial situation and therefore were able to choose a financial institution that best suits us. We are definitely very happy with the financial structure that we now have in place and the part that Mortgage Choice played in achieving this.

We highly recommend Mortgage Choice and would not hesitate to share our experience with families and friends.


Moses & Sokula (Refinancer) Carseldine, QLD


Jenny was extremely helpful when we purchased our first home. We didn’t know anything about buying a home or having a mortgage but Jenny made us feel very comfortable with the whole process. No question was too silly to ask. Jenny also contacted us throughout the process and was happy to meet us at our home whenever we needed to see her. It was very convenient having Jenny come to our place as we work normal 9 to 5 jobs and we didn’t have time to catch up in regular working hours.

I would highly recommend Mortgage Choice to our friends and, in fact, we already have. Could not be happier with the service and help we received. Five stars!


Erica & Brad (First Home Buyer) Moorooka, QLD


Dealing with banks and financial institutions isn’t always pleasant, however, dealing with you is a dream. Your experience, knowledge and professionalism is refreshing!

See you when we build our house.

Thanks Jenny.


Jason (Property Investor) Waterford, QLD


I would like to thank you for making the process of buying my first home such a breeze with all the information and experience I needed in one place.


Mitch (First Home Buyer) Caboolture, QLD


Dealing with you was a pleasure. The process was made simple and easy and you were always available whenever I needed to get in touch. Most importantly, you successfully got finance for me.

I will not hesitate to use your services in the future.


David (First Home Buyer) Warner, QLD


Thank you for all of your support in securing finance for our recent house purchase.

You found a fantastic deal for us which met our needs 100%. You were efficient and professional throughout the entire process and removed a lot of the stress.

I would not hesitate in recommending your services to other colleagues and friends.


Kevin & Sarah (Upgrader) Windsor, QLD


Our experience with Mortgage Choice was a very good experience. The professionalism of all the staff and yourself was very appreciated. There was nothing too big or too small that your or your staff would not help with. We were kept very informed with the progress of our application and the paperwork that we required was sent to us promptly.

We would like to thank Jenny and the staff at Mortgage Choice for all the hard work and excellent service that was provided to us, and would definitely recommend this particular office to any of our friends or family.


George & Kylie (Upgrader) Warner, QLD


The service we received from both yourself and Janet was extremely professional, prompt and helped us achieve our goal of owning our first home.

From our first meeting at our current home you have been honest with us about everything and explained everything to us so we understood 100% where we stood.

The road for us was very long from the first meeting to currently still building and we couldn’t be happier that we contacted Mortgage Choice for help.

We would highly recommend Jenny and the Mortgage Choice team for anybody looking to purchase their home.

The service we still receive when we have questions is exceptional.


Lauren & Troy (Upgrader) Oxley, QLD


My business dealings with Jenny from Mortgage Choice have been very easy and straight forward.

Any questions I had were answered quickly via email and the service was faster than expected. The loan I applied for was in my bank account sooner than anticipated which was a pleasant surprise.

The follow up service has been very good as well. I am completely satisfied and pleased that I decided to call Mortgage Choice.


Carol (Property Investor) Eatons Hll, QLD


I felt like you were always available and approachable. You were always happy to provide advice and guidance throughout the whole sales process which I greatly appreciated.

It was comforting to know that either yourself or Janet would always find answers to the questions that I had and get back to me promptly.

Thanks again for making the purchase of my property as easy and stress-free as possible.

Kind regards


James (First Home Buyer) Balmain, NSW


Thank you for all your help!

Jenny was incredibly personable throughout the entire process and made us feel at ease. She kept us completely up to date and even followed up after the loan was secured which was very unexpected.

Thank you for all your help. We would most definitely recommend her to others in our position.


Matthew & Didi (Upgrader) Windsor, QLD

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