Testimonials from our customers
Here is some feedback from our customers.
Not that we can think of anything to improve his service. Exceptional person to person communication and service. Thank you Erich!
We were very happy with the help and support we received from John. We were confident he was looking after our best interest and was always quick to get in contact with us.
We have used Erich two times and both time he has gone above and beyond to give sound and objective information. We are very happy with the outcome
I was having issues in obtaining a home loan with the bank I was with for over 20 years. The bank kept rejecting my application for a home loan and would not explain or advise on what the issue was and why it was being rejected. I approached Erich at Mortgage Choice who looked at my details and my application and advised me on exactly what the issue was and how to rectify it in order to obtain a home loan. After all this issues were rectified, I engaged the services of Erich in applying for a home loan and it was accepted by a bank with no further issues. Without the services of Mortgage Choice I would not have been able to obtain a home loan. I highly recommend Erich as a broker and would utilise their services again if needed. Thank you to Erich Gruener and his staff for their assistance in this matter and I am eternally grateful.
I have always found your service great. You answer all my questions and break it all down so I understand. Thank you Erich :-)
Smooth process...Great work Erich!
Erich had clear, helpful information which made changing loans/Banks much easier than expected. Always available to help with later questions.
Thank you (John and Maureen) for all your assistance with the purchase of my first property, it made settlement much less intimidating knowing I had help navigating the process and that I could call on you both for advice.
So very happy. Thank you for persisting with us Erich :-)
I've been meaning to drop you a line to say thank you John for your help in organising our home loan for our first house purchase. It was a daunting process for us as we'd never done it before and your help made all the difference. We'd also like to thank you for the very nice gift hamper we received.
I will be recommending you to friends in Canberra and we'll probably be back in future if we decide to move (although that will not be for many years).
We have always found Erich to be genuine, responsive and knowledgeable. We would recommend his services to friends and family without hesitation.
For me this was the first time I ever went through this process. Erich was very patient and made me feel comfortable every step of the way.
Very happy with Erich's service and the solution to our complex arrangement. Would definitely use the service again and will be highly recommending to anyone I know.
John Osborne -
Very responsive to any questions.
Honest and will make the process smooth and simple.
This is my 4th loan I have applied for through Erich. I would not deal with anyone else....ever.
Thanks John for finding a home loan that saves us around $9,000 pa over our previous loan.
Erich has provided excellent service during our loan enquiries and top up loan over the Christmas period. We could not be more satisfied with the advice and timing of approvals.
Everything was clear, professional and Maureen kept us updated with everything that was required throughout the process and provided us with suitable options moving forward.
Erich explained thoroughly the process of home loan approval and made the settlement as smooth as possible. Thanks to him I have a better understanding of the whole process.
Leighton and I are very grateful for Erich's professional and responsive manner during our loan application process. We are somewhat in awe of your knowledge of lenders and how best to assist us in each circumstance we are in. Although I hope we will not be moving anytime soon, we will have no hesitation in getting in touch with you should the need arise. Thank you for helping us out again.
John provided a very professional and responsive service. My financial circumstances were a bit unusual but John managed to find me a loan that met my needs for which I'm very grateful.
Thank you Erich for your advice and assistance. We will certainly refer you to others. We also appreciate the food hamper.