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John Osborne

Hawes, Griffith ACT

Excellent service!  I am very appreciative of your efforts, John and Maureen.

Thanks for the amazing service. John, you were incredibly responsive and helpful. We really appreciate it! Furthermore, our application process was challenging due to our living circumstances overseas. However, you persevered and were very patient throughout the whole process. Thanks again!

D & D M (Upgrader) Calwell, ACT

Prompt, professional and efficient. I have and will continue to recommend your services to family and friends.

E Connor (Upgrader) Higgins, ACT

Erich was perfect. You have great knowledge of the various offerings, were professional, efficient in your communications with me and was a great support throughout the transition.

XG (Refinancer) Monash, ACT

Erich, I didn't know anything but you answered everything easily so I could understand it.

Seers (First Home Buyer) Murrumbateman, NSW

We were very happy with the service we received. Erich was extremely responsive and helpful. We were purchasing a property from overseas and he worked extra hard to accommodate time zone challenges and other issues as they arose. Erich was very quick to follow up and we felt we could ask any question and get a clear, informed answer. That support was fantastic!

ME M & MR (Upgrader) Ainslie, ACT

You do a great job Erich, it is always such a pleasure to work with you when we're looking for a new loan. Your knowledge of what's currently available and your throughness in pulling information together for our applications is greatly appreciated.

RMM (Refinancer) Casey, ACT

Service from Erich was above and beyond. Very timely, informative and thorough. Made a stressful time a lot less so.

SM (Refinancer) Weetangera, ACT

We were so happy with the service that John provided. All our expectations were met.

Osorio (Refinancer) Kambah, ACT

Erich has always been quick to help us with mortgage, refinancing, new loans or anything we've needed in this regard. He is knowledgable and does a wonderful job. Highly recommend him!

M Marshall (Refinancer) Downer, ACT

Seamless and stress free (Erich)!

T Handcock (Upgrader) Franklin, ACT

As always John was professional, approachable, available and provided great service and options for our loan needs - reducing paperwork and providing clear advice and instructions - hence we've come back three times = 3 loans. Thanks John and team!

JO (1) (Upgrader) Pearce, ACT

Great communication, absolutely pleasant to deal with from the beginning Erich.

LP (Upgrader) Amaroo, ACT

Erich, great service as always. Professional, trustworthy, pro-active, astute to my particular circumstances. Would never go anywhere else!

JT (Upgrader) Berwick, VIC

Very happy! Always prompt to respond to questions and action any changes.

SR (Refinancer) Ngunnawal, ACT

Erich made our mortgage application significantly easier than expected. He and the other staff were incredibly responsive, even when given very short time frames. We came into this process expecting a bureaucratic headache but everything just worked. Thank you!

JC & CC (First Home Buyer) Scullin, ACT

John is absolutely amazing. Super responsive, explains things clearly and goes above and beyond. Can't recommend John enough!

C Galea (Property Investor) Amaroo, ACT

Absolutely amazing. Thank you Erich for saving my bacon!

BN (First Home Buyer) Franklin, ACT

Erich, we are happy with your services and the way you engage in solving our requests.

Radulescu (Refinancer) Casey, ACT

My loan was so difficult to deal with because of my circumstances. John fought tooth and nail to get it approved. For section 3, I gave a score of 3 because it took ages to get the approval thru as the bank kept inquiring over figures and questioning my accountant's interpretations as I am self employed.

KT (First Home Buyer) Surf Beach, NSW

We were very happy with Erich's service. He is very personable; yet very professional and able to give good advice (we believe) suited to our situation. Erich kept in good touch and we really appreciated his time explaining our loan application paperwork. We recommend you highly, Erich. Thanks!

P & L Oder (Refinancer) Karabar, ACT

This is the third time I have come back to see John to refinance my home loan. His service is always top notch. Thanks again John!

S Martin (Refinancer) Weston, ACT

Thanks for sorting out this loan for me particularly when I was on the other side of the country. Once again John and his team at Mortgage Choice Turner came through. Thank You!

JO (Upgrader) Barton, ACT

Erich, you got on and got the job done! Even though I was pushy!

A Knowles (Upgrader) Lindisfarne, TAS

John, I am definitely coming back! Great service with desired outcome in great time.

LH (Refinancer) Gungahlin, ACT

The service was great! I am really happy with Erich's patience and thoroughness when searching for the right home loan. I will definitely check again with Erich if I am trying to refinance this home loan.

K Kwan (First Home Buyer) Moncrieff, ACT

Thanks Erich, we appreciate your help with the loans. Never pushy and always looking for the best outcome for us.

Gibson (Refinancer) Bywong, NSW

We're always happy with Erich and have used him many times over the years and will continue to do so.

AS & KM (Refinancer) Spence, ACT

Excellent service! I am very appreciative of your efforts, John and Maureen.

Hawes (Refinancer) Griffith, ACT

Very clear advice and information. Responsive to our questions. We are already saving much more after refinancing with John's help.

C & E McCulloch (Refinancer) Downer, ACT

Not that we can think of anything to improve his service. Exceptional person to person communication and service. Thank you Erich!

L & B C (Upgrader) Fraser, ACT

We were very happy with the help and support we received from John. We were confident he was looking after our best interest and was always quick to get in contact with us.

T & A Clement (First Home Buyer) Macgregor, ACT

We have used Erich two times and both time he has gone above and beyond to give sound and objective information. We are very happy with the outcome

C & M Blizard (Upgrader) Wynnum West, QLD

I was having issues in obtaining a home loan with the bank I was with for over 20 years. The bank kept rejecting my application for a home loan and would not explain or advise on what the issue was and why it was being rejected. I approached Erich at Mortgage Choice who looked at my details and my application and advised me on exactly what the issue was and how to rectify it in order to obtain a home loan. After all this issues were rectified, I engaged the services of Erich in applying for a home loan and it was accepted by a bank with no further issues. Without the services of Mortgage Choice I would not have been able to obtain a home loan. I highly recommend Erich as a broker and would utilise their services again if needed. Thank you to Erich Gruener and his staff for their assistance in this matter and I am eternally grateful.

I Chisholm (Upgrader) Queanbeyan, NSW

I have always found your service great. You answer all my questions and break it all down so I understand. Thank you Erich :-)

V Watts (Refinancer) Banks, ACT

Smooth process...Great work Erich!

R Griffiths (Upgrader) Hughes, ACT

Erich had clear, helpful information which made changing loans/Banks much easier than expected. Always available to help with later questions.

S Rampant (Upgrader) Ngunnawal, ACT

Thank you (John and Maureen) for all your assistance with the purchase of my first property, it made settlement much less intimidating knowing I had help navigating the process and that I could call on you both for advice.

A Burchell (First Home Buyer) Turner, ACT

So very happy. Thank you for persisting with us Erich :-)

B & T Bowyer (Refinancer) Spence, ACT

I've been meaning to drop you a line to say thank you John for your help in organising our home loan for our first house purchase. It was a daunting process for us as we'd never done it before and your help made all the difference. We'd also like to thank you for the very nice gift hamper we received.

I will be recommending you to friends in Canberra and we'll probably be back in future if we decide to move (although that will not be for many years).

Thanks again.

Jess & Alex (First Home Buyer) Lawson, ACT

We have always found Erich to be genuine, responsive and knowledgeable. We would recommend his services to friends and family without hesitation.

S & F Eastburn (Refinancer) Ngunnawal, ACT

For me this was the first time I ever went through this process. Erich was very patient and made me feel comfortable every step of the way.

C Patat (First Home Buyer) Coombs, ACT

Very happy with Erich's service and the solution to our complex arrangement. Would definitely use the service again and will be highly recommending to anyone I know.

T Handcock & P Naveau (Refinancer) Franklin, ACT

John Osborne -
Very responsive to any questions.
Extremely thorough.
Honest and will make the process smooth and simple.

A Van Arkel (Property Investor) Randwick, NSW

This is my 4th loan I have applied for through Erich. I would not deal with anyone else....ever.

C Lowe (Refinancer) Jerrabomberra, NSW

Thanks John for finding a home loan that saves us around $9,000 pa over our previous loan.

R & R Drummond (Refinancer) O'Connor, ACT

Erich has provided excellent service during our loan enquiries and top up loan over the Christmas period. We could not be more satisfied with the advice and timing of approvals.

D & C Spencer (Refinancer) Curtin, ACT

Everything was clear, professional and Maureen kept us updated with everything that was required throughout the process and provided us with suitable options moving forward.

M Clarke & M Haviv (Upgrader) Theodore, ACT

Erich explained thoroughly the process of home loan approval and made the settlement as smooth as possible. Thanks to him I have a better understanding of the whole process.

G Nonas (First Home Buyer) Wright, ACT

Leighton and I are very grateful for Erich's professional and responsive manner during our loan application process. We are somewhat in awe of your knowledge of lenders and how best to assist us in each circumstance we are in. Although I hope we will not be moving anytime soon, we will have no hesitation in getting in touch with you should the need arise. Thank you for helping us out again.

R McGorman-Mann (Upgrader) Casey, ACT

John provided a very professional and responsive service. My financial circumstances were a bit unusual but John managed to find me a loan that met my needs for which I'm very grateful.

L Kennedy (Upgrader) Isaacs, ACT

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