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Jonathan Lee

Seeing a mortgage broker? Here's what happens




Our journey together

Mortgage Choice Williamstown is committed to provide accessible, clear and holistic advice to build long-term relationships beyond the loan process to empower better life choices for our clients. 

That's why our appointment process is designed to discover more about you from the very beginning.

 

We work with you to answer questions like...

  • What's the process of buying, and what's the best way to get started?
  • What government grants and initiatives can I take advantage of?
  • Is the First Home Loan Deposit Scheme (FHLDS) or First Home Owner Grant (FHOG) for me?
  • What is the most effective loan structure to maximise return on investment?
  • How can I use the existing equity in my home to purchase an investment?
  • How much can I borrow, what will my repayments be and how do I future proof my finances?

 

By leaving no stone unturned, we can impart tailored and accurate advice to help you achieve a solid financial foundation to build wealth on. 

 

The appointment process

    


Book an appointment

Starting with a chat, we'll find out what you are trying to achieve and how your loan fits into your financial and lifestyle goals. We'll then let you know what information and documentation you will need to provide to progress your enquiry to a personalised appointment.

    


Getting to know you

You will receive an email containing a secure link to access your MyHub portal. Through this portal, you can securely submit essential information and documents to us. Standard documents include identification, proof of income, and bank statements.

     


Launch your journey

Once your information is received, your mortgage specialist will give you a clear picture of your current position and recommend suitable lending products to achieve your financial and lifestyle goals as part of your comprehensive consultation.

 

Your Appointment FAQs

A mortgage broker can take the time and hassle out of shopping around for the right home loan and guide you through the home buying process with expert advice. 

We can help you compare and contrast hundreds of home loan products from over 20 lenders including the big four banks. More importantly, we can help you fully understand some of the features and pitfalls before you decide on a product.

Our services include:

  • - First Home Buyers
  • - Next Home Buyers
  • - Property Investment
  • - Refinancing your loan
  • - Construction loans
  • - Car loans and asset financing

Your broker is obligated to make sure that any credit assistance provided to you is in your best interests

Your broker won't know which lenders and products you qualify for unless they have a clear and accurate picture of your circumstances. 

That's why we need you to answer some detailed questions and provide the following standard documentation as part of our appointment process:

  • - Pay slips and proof of income
  • - Current bank statements
  • - Identification documents
  • - Tax returns or tax assessment notice
  • - Copies of recent statements for other credit facilities such as credit cards or other loans

➜ See related article: Mortgage Appointment Document Checklist

 

Our admin assistant will send you a link to our customer MyHub portal.

If you are having trouble locating the email, please email us or call 03 9397 0365 during business hours.

It usually takes between 30 to 45 minutes to complete your MyHub profile and documentation – the more information you provide, the more relevant and accurate the advice you'll receive from your consultation.

The data security and privacy of the personal information you provide Mortgage Choice is important to us. We intend to respect your rights to privacy in accordance with the National Privacy Act. 

The Mortgage Choice Privacy Policy applies to all information that you supply to us.

Lenders will review your bank statements to ascertain your financial position and general conduct through spending habits, debt obligations, bills and regular income. 

Most lenders like to see 90 days or 3 months of bank statement data. Some lenders do require more, sometimes up to 6 months. 

This is why we will ask you to supply us with bank and transaction statements upfront so your broker can review every detail to accurately advise a best fit solution.  

By submitting your statements via the BankStatements.com.au link we provide to you, it ensures that your broker is seeing exactly what the lenders can see.

As part of your appointment process we ask for your consent to run a credit check and obtain your score. This is a "soft enquiry" and won't affect your credit.

We do this because knowing your credit score will help us determine your eligibility for a home loan and which lender may approve your future application.

The report and results will be share with you at your consultation.

The Illion BankStatements.com.au service is a secure and incredibly easy way to retrieve your bank transaction statements to us in a couple of clicks.

Illion is a main provider of data and analytics products and services in Australasia and is the company that collects individual and business credit history information and compiles credit reports and credit scores.

The BankStatements.com.au service is free to our clients, and all data sent to the BankStatements server is encrypted with 256-bit encryption and secured by 2048-bit keys – this is the same level of protection that your bank provides.

You can read more about Illion's security and data protection on their FAQs and Security website. 

Ready to get started?

Our role is to guide our clients through the complex and often confusing financial space. We care enough to share accessible, clear and holistic advice and we strive to build long-term relationships beyond the loan process to empower better life choices for our clients. 

Leverage our expert knowledge to build your foundation of wealth today for tomorrow.  

  Call: 03 9397 0365  Meet your Team

 

 


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