Testimonials from our great customers!
Check out these happy stories from our wonderful Mortgage Choice in Williamstown clients. Our friendly finance experts can help you through your own loan process - contact 0499 643 643 to arrange an appointment today.
We didn't have enough time to look around for the best loans as there are too many on the market. We also wanted to make sure that it is safe and secure and not an unreliable company offering attractive loans - we were first home buyers and were wary of being taken advantage of!
We first saw Jonathan in a local newspaper. After meeting Jonathan, we had a clearer mindset of what services and aids he could offer. He was very honest and took time the understand our background and current situation, which made the process extremely easy.
He explained things really well. Jonathan explained all the services clearly, giving us tips of what to expect during auctions and the process before and during settlement. He recommended a conveyancer who was also extremely helpful. Jon did a lot of communication with the conveyancer and the bank when we were extremely busy with our work. The point is that he is always there for us, via email and on the phone.
I would definitely recommend Jonathan to anyone who wants to invest or purchase. He has been extremely helpful and supportive during the whole process and he made sure that things are in the right order. Most importantly, we are glad to have him around as friend, and will certainly ask him again when we are ready to purchase/invest in our next property.
We just wanted to drop you a note and say thank you for all your help and assistance along the way to purchasing our first property.
The process was at first daunting but you made it a very easy and painless process. With the exceptional customer focus we envisage big things for your growing business and wish you all the success. We will without reservation recommend your services to friends and colleagues, to that end if you pass by our house sometime, drop a few business cards in the letter box and we'll be sure to pass them out.
Thanks again for your help, we will stay in touch and hopefully be purchasing that investment property in the not too distant future.
Basically we didn't know where to start. We knew we wanted to arrange a mortgage for a new property and refinance of existing but did not know how to go about it. We wanted to deal with one person, not multiple banks. Also I have used mortgage choice before when purchasing 2 previous properties and have always found the experience to be positive. We have benefited from less stress and felt like we could just ask if anything we weren't sure of.
Felt more at ease than if we needed to deal with banks directly. We would recommend anyone we know who required mortgage advice. You made sure we were fully informed at all stages of the process.
Dealing with Jonathan & Lindsey has been such a positive experience, they were very professional and kept us up to date the whole way. We really felt they went above and beyond and would have no hesitation in recommending them! Look forward to any future dealings we may encounter.
Both Jonathan and Lindsey were unbelievable helpful. Thank you is just not enough words to describe my complete appreciation for everything the 2 of them have done, to help my girlfriend and I achieve our goal on buying our first home. My girlfriend and I are only young. We both are on rather small incomes and only had $10,000 saved for a deposit.
Somehow Jon and Lindsey manage to securely organize and set up a home loan which we thought was going to be impossible! I have learnt so much from this experience and glad that I have found 2 people I can trust for guidance now and into the future.
I truly and honestly strongly recommend Jonathan Lee's service to anyone and everyone who are looking at property no matter how big or small. Thank you so much from the bottom of our hearts!
I've been with Mortgage Choice since I bought my investment property in 2010. Their brokers are consistently friendly, sincere and highly professional in their delivery of service. Many thanks for being an essential part of my property team!
Jonathan provided a very personal and professional service. His follow up and conduct were also very pleasing.
Honestly I really had no idea what to expect prior to meeting you! As you know I found your details online and the hours that you work were the reason why I decided to give you a call.
As far as specific benefits go well you were more than helpful to say the least and then there was help with everything else:
- Contact for legal help we needed to purchase our home
- Contact for home insurance
- Contact for direct connect for all our connection needs
- Contact for financial planner
- Advice on how to get through to my Internet provider when they failed to connect our Internet
- Follow up calls to ensure everything is going well
- But above all excellent customer service
I would really like to thank you for all the times you were calm when I had stupid questions I had to ask. You were responding to my calls and emails immediately, you were always helpful and treated me with respect.
I would be more than happy to recommend your services to all my friends and family and have been doing so. As mentioned before I believe that you provide professional but also friendly service and you have all the information that anyone purchasing a home could need.
Once again, thank you so much for your help and I will make sure to let everyone know about the best mortgage broker in the West.
Both Jonathan and Lindsey were extremely helpful right throughout the process, which is extremely important for something so stressful as purchasing a home! A big thankyou to them both!
Jonathan Lee and the Mortgage Choice team were a pleasure to work with right through the finance process for our investment property. Jonathan presented options to us in easy to understand language so we could make an informed decision. I'm sure we wouldn't have had that experience through a bank since they have limited options. He was always available at any time, even over the Christmas period when our property finance needed to be arranged. I'd recommend Jonathan to anyone, especially investors who plan to have multiple investment properties. He will make sure you structure your finance right so you are well placed for future investments. Thanks again Jonathan.
Jonathan was friendly and positive but not over the top. He provided me with choices and shared some of his personal experiences with me. Jonathan is a great listener and very empathetic to my situation and he gave me confidence that I could do this on my own. Jonathan responded to my calls, emails and texts messages promptly and was very happy to help me out with advice. He referred me on to a financial adviser who has sorted out my Superannuation, also assisted me with getting quotes for life insurance and income insurance. I would recommend Jonathan's service to anyone who is looking for a mortgage; first home buyer, investment, downsizer or upsizer.
Thanks again :)
We were concerned about our ability to secure finance based on our circumstances and that we?d be sold a specific package that may have been incentivised to sell. Jonathan talked us through our options, the process, benefits and details. Jonathan secured not only a loan when I felt my employment status wouldn?t allow it (less than 6 months with employer) and no deposit (guarantor loan) but also structured the loan and payment plan for future investment. We certainly recommend Jonathan to friends and family. He is informed, friendly and willing to do what it takes.
Thanks to our friend Darany's recommendation we didn?t have any concerns or pre-conceptions before engaging with Jonathan, it also made sense because he service's the inner west side. Jonathan supplied property reports which helped us find our new home. We have recommended Jonathan to our other friends. He is easily accessible, friendly and honest.
I found my experience with both Jonathan and Lindsey from mortgage choice to be a very positive once and I would have no hesitation in recommending them to others. Jonathan was always punctual, approachable and professional in his manner. I found Jonathan happy to answer any questions that I had and willing to assist whenever he could. Jonathan took on board what I wanted from a home loan whilst at the same time informing me of the different types of home loans available and providing me with the relevant advice. Lindsey provided me with updates as required and I found my dealings with her to be pleasant and professional. I'd like to thank both Jonathan and Lindsey for making the process of choosing and organising my home loan a less stressful one.
Thanks for all your hard work, we thought your services were great and super responsive, especially given the additional difficulty of us being overseas. We felt comfortable asking any questions and knew you would both endeavour do get the best answers for us. We would be more than happy to recommend you to any family and friends that are looking for a mortgage broker.
Working with Jonathan and Lindsey has been (and continues to be) a fantastic experience. The team have been informative and helpful at every step of the way and have been patient, friendly and accommodating at any and every time needed. I would highly recommend their service to anyone looking for help securing a home loan.
You are a nice person to deal with, you are happy to help, very prompt on returning calls / emails and you and the team worked quickly to get finance approved. No hold ups, no waiting for you to get back to us. Very efficient service;
My brother referred me to Jonathan, it was a hassle free experience with plenty of communication. We would recommend our friends and family because Jonathan provides a hassle free service, great communication and the best advice
Thank you Jonathan and Lindsay for your excellent brokerage service. We were very happy with the options you provided to us and the final product we selected met all of our needs. We were also very happy with your friendly and prompt service which made our mortgage application process easy and actually quite enjoyable. Thank you!!
Being a first home buyer, I was nervous and a little overwhelmed with purchasing my first home. Updates on all key milestones were provided and all queries were responded to in a timely manner. I was very pleased with the level of service of Mortgage Choice provided throughout the process.