Reviews from our happy clients
Check out these happy stories from our wonderful Mortgage Choice in Williamstown clients. If you're on the home loan or financial planning journey and need some help - call us on 0499 643 643 to book your FREE no obligation appointment today.
Dealing with Jonathan & the Mortgage Choice Wiliamstown team has been such a positive experience, they were very professional and kept us up to date the whole way. We really felt they went above and beyond and would have no hesitation in recommending them! Look forward to any future dealings we may encounter.
Basically, we didn't know where to start - we knew we wanted to arrange a mortgage for a new property and refinance an existing loan but we didn't know how to go about it.
By going through Mortgage Choice Williamstown we dealt with one consistent team, not multiple banks. And we have benefited as a result from less stress - Jon and his team made us feel at ease from the get-go. No question we asked was too trivial or complicated and we were fully informed at all stages of the process. Highly recommend the team at Mortgage Choice Williamstown - thank you Jon & team!
We just wanted to drop you a note and say thank you for all your help and assistance along the way to purchasing our first property.
The process was at first daunting but you made it a very easy and painless process. With the exceptional customer focus we envisage big things for your growing business and wish you all the success. We will without reservation recommend your services to friends and colleagues, to that end if you pass by our house sometime, drop a few business cards in the letter box and we'll be sure to pass them out.
Thanks for all your hard work! Jonathan was great and super responsive, especially given the additional difficulty of us being overseas. We felt comfortable asking any question and knew that the team would endeavor to get the best answers for us. We are more than happy to recommend Jon & his team to any family and friends that are looking for a reliable mortgage broker.
Jonathan and the Mortgage Choice Williamstown team were unbelievable helpful. Thank you is just not enough words to describe my complete appreciation for everything the 2 of them have done, to help my girlfriend and I achieve our goal on buying our first home. My girlfriend and I are only young. We both are on rather small incomes and only had $10,000 saved for a deposit.
Somehow Jon managed to securely organize and set up a home loan which we thought was going to be impossible! I have learnt so much from this experience and glad that I have found 2 people I can trust for guidance now and into the future.
I truly and honestly strongly recommend Jonathan's service to anyone and everyone who are looking at property no matter how big or small. Thank you so much from the bottom of our hearts!
We didn't have enough time to look around for the best loans as there are too many on the market. Being first home buyers, we also wanted to make sure that it is safe and secure and not an unreliable company offering attractive loans.
We first saw Jonathan in a local newspaper. After meeting Jonathan, we had a clearer mindset of what services he could offer. He was very honest and took time the understand our background and current situation, which made the process extremely easy.
Jonathan gave us tips of what to expect during auctions and the process before and during settlement. He also recommended a conveyancer who was extremely helpful - while we were busy with work Jonathan did most of the leg work on our behalf, communicating with the conveyancer and the bank.
I would definitely recommend Jonathan to anyone who wants to invest or purchase. He has been extremely helpful and supportive during the whole process and he made sure that things are in the right order. Most importantly, we are glad to have him around as friend, and will certainly ask him again when we are ready to purchase/invest in our next property.
I've been with Mortgage Choice since I bought my investment property in 2010. Their brokers are consistently friendly, sincere and highly professional in their delivery of service. Many thanks for being an essential part of my property team!
Both Jonathan and Lindsey were extremely helpful right throughout the process, which is extremely important for something so stressful as purchasing a home! A big thankyou to them both!
Jonathan Lee and the Mortgage Choice team were a pleasure to work with right through the finance process for our investment property. Jonathan presented options to us in easy to understand language so we could make an informed decision. I'm sure we wouldn't have had that experience through a bank since they have limited options. He was always available at any time, even over the Christmas period when our property finance needed to be arranged. I'd recommend Jonathan to anyone, especially investors who plan to have multiple investment properties. He will make sure you structure your finance right so you are well placed for future investments. Thanks again Jonathan.
We were concerned about our ability to secure finance based on our circumstances and that we?d be sold a specific package that may have been incentivised to sell. Jonathan talked us through our options, the process, benefits and details. Jonathan secured not only a loan when I felt my employment status wouldn?t allow it (less than 6 months with employer) and no deposit (guarantor loan) but also structured the loan and payment plan for future investment. We certainly recommend Jonathan to friends and family. He is informed, friendly and willing to do what it takes.
Thanks to our friend Darany's recommendation we didn?t have any concerns or pre-conceptions before engaging with Jonathan, it also made sense because he service's the inner west side. Jonathan supplied property reports which helped us find our new home. We have recommended Jonathan to our other friends. He is easily accessible, friendly and honest.
I found my experience with Jonathan and his team to be a very positive once and I would have no hesitation in recommending them to others.
Jonathan was always punctual, approachable and professional in his manner. I found Jonathan happy to answer any questions that I had and willing to assist whenever he could. Jonathan took on board what I wanted from a home loan whilst at the same time informing me of the different types of home loans available and providing me with the relevant advice. I'd like to thank Jonathan and the team at Mortgage Choice WIlliamstown for making the process of choosing and organising my home loan a less stressful one.
Jonathan provided a very personal and professional service. His follow up and conduct were also very pleasing.
Working with Jonathan and the Mortgage Choice Williamstown team has been (and continues to be) a fantastic experience. The team have been informative and helpful at every step of the way and have been patient, friendly and accommodating at any and every time needed. I would highly recommend their service to anyone looking for help securing a home loan.
Jonathan was great to deal with - he was happy to help no matter how big or little our enquiry was and he was very prompt in returning calls & emails. Jonathan and the team worked quickly to get finance approved with no hold-ups. Very efficient service and highly recommended.
Thank you Jonathan and the Mortgage Choice Williamstown for your excellent brokerage service. We were very happy with the options you provided to us and the final product we selected met all of our needs. We were also very happy with your friendly and prompt service which made our mortgage application process easy and actually quite enjoyable. Thank you!!
Being a first home buyer, I was nervous and a little overwhelmed with purchasing my first home. Updates on all key milestones were provided and all queries were responded to in a timely manner. I was very pleased with the level of service of Mortgage Choice provided throughout the process.
Jonathan was friendly and positive but not over the top. He provided me with choices and shared some of his personal experiences with me. Jonathan is a great listener and very empathetic to my situation and he gave me confidence that I could do this on my own. Jonathan responded to my calls, emails and texts messages promptly and was very happy to help me out with advice. He referred me on to a financial adviser who has sorted out my Superannuation, also assisted me with getting quotes for life insurance and income insurance. I would recommend Jonathan's service to anyone who is looking for a mortgage; first home buyer, investment, downsizer or upsizer.
Thanks again :)
Honestly I really had no idea what to expect prior to meeting you! As you know I found your details online and the hours that you work were the reason why I decided to give you a call.
As far as specific benefits go well you were more than helpful to say the least and then there was help with everything else:
- Contact for legal help we needed to purchase our home
- Contact for home insurance
- Contact for direct connect for all our connection needs
- Contact for financial planner
- Advice on how to get through to my Internet provider when they failed to connect our Internet
- Follow up calls to ensure everything is going well
- But above all excellent customer service
I would really like to thank you for all the times you were calm when I had stupid questions I had to ask. You were responding to my calls and emails immediately, you were always helpful and treated me with respect.
I would be more than happy to recommend your services to all my friends and family and have been doing so. As mentioned before I believe that you provide professional but also friendly service and you have all the information that anyone purchasing a home could need.
Once again, thank you so much for your help and I will make sure to let everyone know about the best mortgage broker in the West.