Reviews for Mortgage Choice in Toowoomba & Darling Downs
Our only mission is providing you with the best service and the right home loan, investment or asset finance product. Read on to find out why we are one of the best finance brokers in the Darling Downs. We won the MFAA 2018 Australian Regional Broker award for our customer service and finance knowledge.
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What an incredibly professional and results-driven team! We initially thought to go directly with our bank to refinance our loan as we thought it would be easier. In fact, it took us six long weeks of an unimaginable amount of phone calls with a loan consultant who had to keep 'getting back' to us with an answer. Our experience with Kris and his team was the total opposite. After completing a comprehensive online questionnaire and a short discussion with Kris about our finance needs, he was able to give us accurate advice about the best loan product for us, as well as outlining a plan for how we might approach the loan application. From the point of this initial discussion, it took no more than two weeks for Kris and his expert team to submit the application, obtain approval from the lender and settle the contract. Kris's team regularly updated us via SMS and email on the application progress. The process seemed so effortless. There is no doubt in our minds about who to go to for our next loan product. Thank you
Mortgage Choice were great! I had the pleasure of working with Kris and Brittni through the process and they were both fantastic and very proficient at their jobs. They were able to: - Do an initial consultation - Find me a great loan rate with all the features I needed - Get me a pre-approval - Help me buy my first home! I especially appreciated their Wednesday and Friday updates on how the loan application was progressing. This just took away a lot of the nervousness around buying my first home knowing that I was getting regular updates. They are very detailed in their approach and made it very easy for me knowing that they compared a large range of banks and financial institutions to find the best rates and which ones would most likely accept me for taking out a mortgage with them. Very simple overall with Mortgage Choice looking after all the paperwork. It is a free service so no cost to you and does not make your loan any more expensive for using them. Save yourself some time and effort and let these guys help you. Well worth it!
Absolute pro's! I cannot speak highly enough of Julian Collins, Libby Tyson & the team at Mortgage Choice Toowoomba. A huge thanks for your professionalism, great customer service & knowledge. We could not of made this happen without your help.
The Mortgage choice team were amazing and bent backwards to get us our dream home. Special mention to Kris, who was just phenomenal. Would 10/10 recommend them to anyone looking for professional advice on home loans.
Julian and the team at mortgage choice Toowoomba were brilliant at delivering their services. They went above and beyond to organise and deliver on time and kept us well informed throughout the entire process. We have been to Julian for multiple request and each time has been a delight. The team and himself are extremely friendly and had no problems answering any questions we had at any time! Highly recommend these guys as we know first hand that they deliver there work whole heartedly and get you the best outcome they possibly can.
I could not recommend Mortgage Choice Toowoomba any higher. They have made the process of buying my first home nothing but stress free and exciting. Thank you to the entire team! :)
Mortgage Choice was absolutely fantastic for our first time investment loan and very accomodating with our tight timeframe for settlement. Kris and Brittni were both very professional and made the time to keep us informed every step of the way. Great service and very knowledgeable. Highly recommended.
The staff (Kris May, Brittni & Nikkita) involved in refinancing our home loan were very helpful, friendly and knowledgeable. We really appreciated that they made a potentially complicated process relatively easy and painless!
Julian, Kris and Brittni are fabulous. They have helped us buy our own home and renegotiated our investment loans. They also organised a loan for our new investment. They are organised, efficient and so helpful. Highly recommend them for any home loans.
Going back for seconds!! After such incredible experience with our first home loan, we went back to Mortgage choice Toowoomba to receive the same excellent service! Julian and his team go above and beyond no matter what the situation!! We’d like to thank Julian, Libby and especially Nikkita for helping us get our investment property loan as quickly as possible!!! Please give these guys a go you won’t be disappointed! 10/10!
We would love to thank Kris May and his team at Mortgage Choice Toowoomba. They were so helpful and went beyond to make sure our application went through. They made our experience a lot less stressful than it could have been. We would recommend them to anyone as their service is top notch. Thanks again Kris/Brittni and team.
It was an effortless process with Mortgage Choice Toowoomba. They listened, offered suggestions and kept us informed of every step of the process. Much easier than going to a bank.
I Highly recommend the amazing team of Kris May and Brittni Kinivan. Kris and Brittni are a wealth of knowledge, always responsive and will go above and beyond for their clients. We’ve had the pleasure of dealing with them for the last 12 months and will go back to them for any future dealings we will have. We recommend them to family and friends and anyone else who is looking for a lender who actually listens to your wants and needs, genuinely cares, provide quality advice and a range of options. We cannot recommend highly enough. Kris and Brittni from the bottom of our hearts thank you for all you have done to make our dream come true. We are forever grateful.
The team at Mortgage Choice Toowoomba are amazing. The whole loan process to buy our first home was incredibly daunting for us but these guys made it a lot easier. Ben went above and beyond to ensure our loan was approved despite the first few hurdles we had which we have appreciated so much. If anyone was needing a loan we definitely recommend these guys. We couldn't have brought our first home without them. Many thanks Karli and Mathew.
Julian and his team in Toowoomba deserve top dollars. They are truly passionate about what they do and made our entire experience building our house run smoothly. I never had to chase them up about anything, Libby was ALWAYS on the ball! We never lacked confidence in these guys and cannot recommend them enough!!! We will be using them again in the future :)
My broker had a high level of 'finance process and options' knowledge and the whole team provided excellent communication.
I never had to chase up for information. I work in a rapid, high risk area where errors are unacceptable. I was very impressed to find a service that operates at that high level for my personal business. This is my third experience with Mortgage Choice, and I have found this “package of service” to be excellent.
Very happy with the service we were given. We were always notified of any changes or updates to our loan / financial provider and any queries we had were always answered. Julian and the team were great to deal with and have a great knowledge and understanding of the right product for the right person.
The service we received from Julian and his team was fantastic. We loved that we were always kept up to date with weekly emails and if anything was needed it was acted upon quickly.
From the initial consultation for our home loan right through to settlement was stress and hassle free.
Thank you for your help team!
We like the fact that all we had to do was give you a few documents (payslips etc) and you did all the arranging. Plus you answered all our concerns in questions in simple terms. Thank you!
My husband and I were really impressed with the service we received. We had no idea what we were doing buying our first home and we left our appointment feeling very well informed. I particularly appreciated the fact that all the expected fees and charges were factored in to our costs and cash contribution to the loan. It was very accurate and prevented any nasty surprises. It was good to know these up front. I also liked how each person at the Toowoomba office new about us and what stage we were up to with applications and paperwork- we didn't have to explain who we were each time we called. I like this type of team work and continuity.
I would like to thank the team at Mortgage Choice Toowoomba for their assistance in finalising my first construction loan. From the very beginning in getting me a fantastic interest rate and managing the progress payments to the builder, it has been a great experience. The communication every week was invaluable to us throughout the build. Nothing was ever a problem. I would highly recommend Mortgage Choice Toowoomba to anybody who is looking to get a construction loan.
We wanted to thank Julian and his team at mortgage Choice Toowoomba for their professionalism, advice and caring attitude shown to us during this crucial stage of our property purchase. This was a stressful time for us,however your team helped make this process so simple and made us feel at ease.
It is easy to see why Mortage Choice is a leader in their field. SIMPLE CUSTOMER SERVICE.
Such a happy happy day! You have made such a stressful time for me so much easier, and you'll never know how much I truly appreciate it...I can now see the light at the end of my tunnel.
The service provided to me by Mortgage Choice Toowoomba was outstanding. They were regularly in contact with me to advise how the loan application procedure was progressing and would respond to any of my queries as soon as they could.
I would recommend everyone give Mortgage Choice Toowoomba a call as you will not be disappointed.
I couldn't speak more highly of the service that I received from Mortgage Choice. Julian who I initially saw with regards to my loan and the staff were fantastic, and very professional. Nothing was to much trouble. The staff kept me informed on a weekly basis as to the progress of the loan, a service that I truly appreciated. I have recommended Mortgage Choice to fellow work colleagues, even though I work in the finance industry. If I ever need anything else, I would have no hesitation in going straight to Mortgage Choice and their friendly staff