Reviews and Testimonials
Rewards from working with our clients at Mortgage Choice in Norman Park to find the right home loan for them is getting feedback direct from our clients that we have helped them. Here are some testimonials from our customers.
It was a pleasure dealing with Mark during the process of buying my first home. He was always professional yet very personable so I never felt uncomfortable to ask for further clarification on anything I didn't understand (and I asked loads!). He went over and above on many occasions, including ringing me from abroad. Mark came highly recommended to me and I'd happily recommend him to anyone about to start their real estate journey.
We've used Mark for 3 loans now and we couldn't be happier with the service he provides. Always available to answer questions at any time and organised a great deal that really works for us. Would definitely recommend his services to anyone.
Mark has helped us obtain mortgages on two house purchases and we could not recommend him more highly. He is thorough, knowledgeable and very easy to deal with. He was available and willing to answer all our questions and made the process as smooth as possible for us. We are grateful for all his assistance and would certainly recommend Mark and his team to anyone seeking mortgage advice and assistance.
Mark always got back to me in a timely manor and helped out with every step of the process.
Exactly the help I needed
Karen & I appreciate the information and advice you have provided in the refinancing of our family home. Your assistance has been invaluable in finding the best product to suit us and making the whole process seamless from start to finish. Again, thank you so much
Mortgage Choice was recommended to us by our financial advisers. We started with a mortgage health check and progressed right through to a complete refinance.
We now have a better loan, a cheaper loan and a more convenient loan. We had no idea that the banks were offering considerable discounts on interest rates.
I would strongly recommend the services of Mortgage Choice, particularly to anyone that has not had a mortgage health check recently.
We found Mark Waugh very personable and efficient during our refinancing process, he was always updating us on the progress of our application and was flexible with meeting times. We would have no hesitation in recommending Mark to others.
It was a pleasure using Mortgage Choice. As a first home buyer they made the process simple and easy and walked us through step by step. Thank you Mark Waugh and Vicki Pettit
Extremely helpful and efficient. Mark was very knowledgeable and very experienced, helping us through the loan process that we weren't familiar with. With the support of Vicki, they make a very good team. I was extremely happy with the service provided.
We have known Mark Waugh and his team for over 3 years and over that time we have learned to appreciate his outstanding professional conduct, his dedication and knowledge.
We have recently bought our second property and having Mark in our corner meant we always knew where we were at and that we were well looked after.
We routinely recommend Mark to our friends who are also active in the property market.
A big thanks to Mark and his team.
Thanks to Shannon and Mark for all your assistance. The service was great and made the process a positive one.
Thank you very much for all the support and guidance from Mark and Susie. We have had a very pleasant experience with Mortgage Choice right from the time of the loan interview process till date. We appreciate your professional approach, concern and continuous follow up with the bank and your feedback to us until the settlement was done. We shall have no hesitation in recommending Mortgage Choice to our friends and relatives in the future.
We were very happy with the way everything was handled. My brother recommended me to Mark Waugh and I was very happy he did. Mark was a pleasure to deal with and always willing to answer any questions we had, whether they were big or small. Would definitely recommend your business to family and friends in the future. Thanks.
Really Mortgage Choice did a fantastic job for us. We really didn't feel any hardship getting our home loan sanctioned. We feel you and Mark (and Mortgage Choice) are at your Zenith of professional business/performance. Professionally you are 10 out of 10.
Mark, as a first home buyer, you helped me complete my purchase without too much fuss! Thanks a million, very much appreciated your constant communication to my many questions.
We were extremely happy with the service we received from Mortgage Choice. Being first home buyers we were very nervous about getting finance and all that is involved about buying a property, however, Mark was very thorough in explaining everything and he (and Lisa) were very supportive throughout the whole process. In the end it was much easier than what we expected. We also received regular feedback from Susie, the processing consultant looking after us. She kept us up to date with everything that was going on and we were never left wondering at what stage the loan approval process was at. We felt as though both she and Mark went the extra mile to make sure everything happened as quickly as possible. We are very grateful for the service we received and we would definitely recommend Mortgage Choice and Mark Waugh especially, to anyone else looking for a mortgage.
Being my first time in using a mortgage broker instead of applying to the lending institution directly, it is so much easier and is such a relief when time is of the essence in a loan application, as the broker's knowledge of each lending institution provides invaluable information as to which lender will be willing to lend the funds in my situation and at what rate of interest quickly.