Mortgage Choice in Oakleigh - Client Testimonials for Marvin Coleman
The highest compliment our customers can give us is to recommend us to a friend. We appreciate your referrals. Our commitment to our client's needs is reflected in the large number of highly valued repeat and referral customers. See below why many trust us. You can find more on our Facebook or Google Reviews page too.
My Mortgage Broking Achievements:
5 star Google rating, based on many client reviews
2018 Best Residential Broker Vic, Finalist
2017 MPA Top 100 Broker
2016 Business Excellence Award
2015 MFAA Vic Mortgage Credit Adviser of the Year
Using Marvin as our mortgage advisor made a stressful process relatively relaxing He was knowledgeable, friendly and always quick to communicate.
I would recommend Marvin to anyone who is looking in getting into the property market as he provides you with all the answers in a very calm and professional manner
Unlike most of the other brokers we met, Marvin had the answers to all of our questions. He never dumbed down the message and gave us clear professional explanations. He gave us his opinions on P&I vs IO, Fixed vs Float and finally guided us to the mortgage product which suited us the best. Last but not least, he negotiated a very competitive rate for us.
Marvin not only made the process of re-financing my investment home easy, he also managed to save me money by negotiating a great rate. I've already recommended Marvin to others and look forward to working with him again in the future ...
Marvin made the tricky business of securing our mortgage as easy as possible. He knows the banks and how best to work with them; this made all the difference in working through an issue. Using Marvin as our mortgage advisor made a stressful process relatively relaxing He was knowledgeable, friendly and always quick to communicate.
I tell all my friends and colleagues about my mortgage broker Marvin Coleman of Mortgage Choice! Marvin has helped me refinance when the banks turned me away, and to buy investment properties using equity from multiple sources. This is not your average mortgage broker!
My last mortgage was particularly stressful as I have limited time during business hours due to my work and Marvin made it possible for me to complete the necessary paperwork and have it signed outside of normal hours, although this may not seem that ?out of the ordinary? he also personally assisted me with finding a witness to sign my documents and hand delivered by paperwork to the bank to ensure the settlement was not late. This sort of customer service is what I tell my friends and colleagues about !
Thanks Marvin ? I recommend you !
We are very pleased to provide details of Marvin Coleman?s service in respect of our financial needs on two occasions.
In the first instance he obtained a substantial mortgage refinance for us after a 9 month bungled attempt by our mortgagee of 12 years! This was achieved in less than one month in a most knowledgeable and professional manner.
Another ?top up? of our finances to enable refurbishing work about two years later was achieved in a matter of a few short weeks.
Marvin is also excellent in keeping us apprised of happenings in the housing/finance/interest rate markets.
Marvin is also very personable and endlessly approachable.
In short; Marvin is a true professional and we unreservedly recommend him.
I need to give Marvin a credit for being patient and spending as much time as is required to explore the best mortgage deal
Marvin demystified the process of securing my second mortgage whilst changing banks and successfully concluding the transaction in a time critical path a smooth one. His knowledge and timely communication makes it as stress free as possible.
We have used Marvin's services several times in recent years and I would certainly (and have) recommended him and use him in the future.
Our affairs are on the more technical side of borrowing /mortgages but Marvin's Accounting background makes the process so much easier as he has a real knowledge of trusts and company structures. He also clearly outlines what he needs of us and the information we need to supply is always in email point form so that our job in collecting the information is made easier in that it's in point form.
His communication process is always at the for front of his business relationship with us in order to get the end result. That being the best possible mortgage product for our needs.
He also checks back to make the sure the mortgage is working well after settlement and is always available for questions after settlement.
Thank you Marvin. We really appreciate your efforts.
Marvin has been a great help guiding us through the process of purchasing a property. He has not only helped us secure finance for our property purchase, but has also provided valuable guidance throughout the whole process from outlining our borrowing potential, to providing indicative valuations on properties we were interested in, to discussing the ideal debt structuring for our individual circumstances. His knowledge and experience has made the process much smoother than we had expected.
Purchasing your dream home is an exciting time, but dealing with banks can be extremely stressful and daunting.
Marvin takes all this out of the equation with his knowledge of the borrowing process and his fantastic professional attitude.
Marvin goes above and beyond with regular updates on the application status and foresees possible hurdles which may arise throughout the application process.
Marvin Coleman ? The Man to Speak to for Mortgage Advice
When I began this letter, I initially wrote I must be Marvin's happiest client; then I thought about it for a moment, and realized that he must have hundreds of clients as delighted as I am with his service. I may be one of many, but that doesn't make me any less pleased.
Having had Marvin's assistance with three mortgages in the past two years, I can't say enough positive things about being a client of his. I am not a numbers person and find the whole process of applying for a loan to be complicated and difficult to comprehend; Indeed, I am well aware that I am probably a more difficult client than many. However, Marvin is unwaveringly patient and does a fantastic job explaining the things I can't quite get my head around. More than once he has called me outside of his business hours to talk through a part of the process I'm finding particularly tricky, surely this is going well above and beyond the standard mortgage advising call of duty! Many of my friends will soon be applying for their first mortgages, and for this reason I have recommended Marvin to each of them as their first port of call.
Each of the three property purchases we've made recently have been last-minute and rushed (we are impulse buyers!), but Marvin has always managed to secure an approval for us with time to spare. Timing can be everything where property is concerned, so that's another reason I am so thankful for how capable Marvin is, he always gets back to us immediately and has never once let us down.
In short, Marvin's extensive knowledge of lenders and his understanding of how to approach each situation have resulted, for us, in three approved loans that we couldn't be happier with. I will continue to recommend his services to anyone who is seeking a mortgage advisor and will certainly request his assistance with any future loans or advice we may need.
Many thanks to Marvin for all his efforts on our behalf!
Marvin has helped us on a number of occasions from organising our very first home loan through to refinancing for home renovations. He's always been very professional in his approach and has made the entire process simple on all levels through open and honest communication.'
We are so grateful for the immeasurable help Marvin has given us over the years. Marvin has helped us secure several challenging loans, and his network, knowledge & experience has made all the difference. Marvin?s personable nature makes him an absolute pleasure to deal with, and his outstanding service really sets him apart. We consider Marvin to be a key part of our property investment team, and also a friend.
Marvin made the whole process look so easy from the start to the end. He is by far the best i have ever dealt with as his communication is second to none. Efficient, competent and loves a good laugh. I've happily passed on his details to many friends and family members.
I found Marvin to be assertive and compassionate where required.
Marvin took charge and guided me through a process that was completely foreign to myself.
I would gladly and have recommended his services to others!
If only we'd met Marvin earlier we could have avoided some costly mistakes!
He is knowledgeable and practical, provides a fast, proactive and hassle-free experience, and is fantastic to deal with - friendly but professional, always willing to go the extra mile for us, kept us informed throughout the process and answered all our stupid questions without making us feel stupid.
We are grateful for his help on a number of occasions and would no longer bother going anywhere else.
When we began talking about buying a house, or land to build a house on, we had no idea where to start. Marvin was the first Mortgage Broker we contacted. After meeting with Marvin, we never felt the need to 'shop around' or seek a second opinion, because not only is Marvin friendly and personable, but also helpful and trustworthy.
We definitely felt that he was on our side, but we never felt rushed into making any decisions or going ahead with anything until we had decided that the product and timing were right for us.
Marvin is patient and knowledgeable - he gives clear explanations, and is always happy to answer questions and available to talk to. He responds promptly to queries or concerns.
Thanks to Marvin's independent assessment and recommendation, as well as support and services, we now own our perfect piece of land, and are building the home of our dreams. We couldn't be happier with the excellent service we received from Marvin, and would recommend him to anyone!
I do not normally believe in testimonials, however based on the level of service and consistency you have shown over the past 5 years I felt it appropriate to make an exception
Our experience with Marvin has spanned a number of years and included the purchase of 3 properties.
When we were first introduced to Marvin, we both worked for ‘Big 4’ banks and were reluctant to engage a mortgage broker, however based on a strong recommendation from a friend we contacted Marvin. This was one of the best decisions we ever made.
Since that time we have availed ourselves of Marvin’s services on many other occasions, including to restructure our existing loans along with the purchase of a number of investments properties. Marvin has always ensured we achieved the desired outcomes within the required time frame. This amazing feat has been achieved despite the (unreasonable) short notice we have occasionally provided.
Marvin's experience, combined with his knowledge of lenders products and how to negotiate and tailor a proposal to each specific lender, made ‘doing business’ easy while leaving us confident that we had someone acting in our best interest.
Based on the level of service provided by Marvin, you may expect that you would need to pay a premium for this level of service, however this is not the case. Marvin has consistently negotiated rates on our lending that were nothing short of amazing.
We thank Marvin for all he has done so far and look forward to our future dealings
Mark and Nat - home buyers, investors and very demanding (and extremely happy) customers
Mr Coleman is simply a gentleman on all accounts. At the time, as a young soon to be first home owner, my knowledge was limited based on the fact 'you can only read so much before you experience the journey firsthand'. Our initial consultation with Marvin provided my partner and I with a clear outline from start to finish of what was required. With that in place, it therefore gave Marvin the chance to go straight to work without any interruption to the Mortgage Application. My partner and I would sincerely like to thank Marvin Coleman so much for sharing his wealth of knowledge, his guidance and service right throughout the process to successfully obtaining our mortgage. We've both loved working with you and I certainly look forward to doing more business with you in the future. Anyone who chooses to work with Marvin Coleman, you won't be disappointed, we couldn't highly recommend a better person for the job.
Posted to Google Reviews 2Nov16
Marvin Coleman facilitated an investment land purchase and construction facility for us. It was complex. It came at an historically difficult time in the financial markets. He brings to the table a combination of financial acuity, determination, the gift of lateral thinking and a marvellous sense of humour, all of which helped us achieve our goals. I have no hesitation whatsoever recommending Marvin Coleman at Mortgage Choice in Oakleigh. He makes things happen.