Testimonials from our great customers!
It was a pleasure dealing with Dave Wang and Mandy Liu at Mortgage Choice. They were professional, well-informed, and prompt in providing updates. There were even times when Mandy took up the task of chasing me to ensure that I completed my tasks on time. Totally recommend them to anyone
David was absolutely amazing. He made everything so smooth for me and also was exceptional in explaining everything to me. David was extremely efficient in all aspects. I would highly recommend David. Elai was lovely and very efficient as well. I found David and Elai extremely knowledgeable and so easy to talk to. As this was my first mortgage, I feel very lucky I had both David and Elai to help me through this process. A huge Thank You mortgage choice for having 2 great staff members.
We had a relatively short time period between signing our contract and the settlement date and while there were a number of delays at the bank's end, we were kept up to date with progress throughout the process. Thanks a lot Robert and Anthony.
Robert and Anthony's customer service is exemplary. Their advice is easy to understand and their responsiveness second to none. Robert and Anthony were referred to me by a member of my family and I would have no hesitation at all in recommending their services to other family and friends seeking a honest and trustworthy brokerage services.
The team at Mortgage Choice Brisbane have been exceptional throughout the purchases of both of our properties. From our initial meeting with Matthew Cunliffe right through to settlement the team were professional and supportive. They made the whole process stress free. We couldn't recommend them more
Thank you so much for helping me achieve my dream of owing my own home. As a single parent with two dependents I had been told by so many banks/brokers that it would never be possible. The team at Mortgage Choice Brisbane City believed in me and got me my loan. I can't thank you enough for making a process, that didn't come without hiccups, go as smoothly as possible.
Great service and quick to respond. The Mortgage Choice Team took the time to understand my needs and I walked out of the office immediately with a much clearer understanding of the next part of my property investment strategy. They secured refinancing at fantastic rates in a matter of days, giving me confidence to purchase a second investment property....and hopefully a third!
Michael Harman made everything easier for me and my husband. He went above and beyond, answering every question we had along the process, organising, and finding the bank that suited our needs for our first home. He along with James Norton made buying our first property a breeze.
I have purchased a few properties with the help of Mortgage Choice Brisbane each experience has been positive! Matt has always given me a lot of advice for my financial circumstances that has helped me get the best loan and the team have been quick to contact me through the whole process whenever I needed advice or information from the bank! Next time I want a loan Mortgage Choice Brisbane will always be the first place I will contact thanks Matt and the team for making each time a positive experience!
Matt and Oliver have been great to deal with. Matt secured a refinance and home renovation loan approval for me and Oliver diligently managed the process from approval through to settlement. When it seemed the loan wasn't going to be approved, Matt persisted and found a way to make it happen. I'd highly recommend Matt and Oliver to anyone reviewing their mortgage needs.
Michael and James were amazing to deal with. After being stonewalled by our bank for over 10 months trying to obtain finance we were at our whits end. We decided to call Mortgage Choice Brisbane City branch and Michael was out to see us straight away. He gave us confidence that we would be able to purchase our dream home with no issues and he and James delivered what they promised. As a small business owner it's somewhat difficult to find someone at a bank willing to look over your finances and put in the time to make it work. Michael and James made the process stress free and it all came together on time and without any fuss. They were able to secure the funds needed to purchase our dream home, work around the security of our current home and business lending and made it so that we could keep, rent or sell our previous home without stress of trying to sell it in conjunction with buying our dream home. I highly recommend Michael & James and Mortgage Choice Brisbane City Branch to everyone. I can't believe how simple they made it and we are over the moon happy. Thank you so much.
Matt and the team at Mortgage Choice Brisbane helped take away the confusion around the mortgage application process. They provided very friendly service, and were easily accessible for assistance and clarification as the application progressed.
James Norton and Brice Booker of the Queen St branch were always available to assist me with my loan application. I appreciated the help to fill in the forms and promptly answering the questions I raised. It's a difficult process buying your first property - especially since I was purchasing it on my own, but they made the process as smooth as possible from the outset to the end.
It was a pleasure working with people who were so professional and had the best interest of the client in mind. I was always confident that I was being given the best, current options for me and my family which made the final selection of product easier. I always felt that Brice acted in my best interests and I appreciated that he listened to my needs and sought the best product for us. James' follow up support was extremely valuable and greatly appreciated when our current bank was slow to act. I would have no hesitation in using Mortgage Choice again or recommending them to others.
I have used Mortgage Choice twice now and both Michael and James go above and beyond to assist with every step in the process of buying property and refinancing. I would highly recommend this company.
Matt is the best in the Mortgage Broking business that we have ever come across! He is sharp, keen, resourceful and driven to work with his clients to help drive them to a smooth settlement. His assistant, James is a great asset to the Mortgage Choice team too. He followed through on Matt's requests efficiently and provided timely updates to us throughout the entire process. Thanks Matt and James!
I have been utilising Matt's services for the last 8 properties that I have purchased/sold over the last 7 years. He is professional, knowledgeable, efficient and easy to deal with. He also has a great team who make the whole experience seamless - Matt and his team are fabulous!
Would like to take this opportunity to thank both Matt Cunliffe and James Norton for their outstanding service in securing my Wife and I's first foray into the property market. Being an expatriate, living overseas and buying in Australia was a daunting task and these guys made the experience as painless as possible and were more than happy to promptly reply to any questions we had. Would highly recommend their services to anyone considering a mortgage. If they could do it for me 10,000 miles away am sure they could do it for you too! Fantastic job.
Brice has been so professional, helpful and loves what he does. He is awesome at his job and a lovely person too. You guys are lucky to have him there and I am lucky to learn from his expertise. A thousand thanks to Brice.
We found the whole process with Mortgage Choice Brisbane to be so easy! They answered all our questions, kept us up to date with everything and sorted our the bumps in the road. Thanks heaps for the work you did - we will most certainly be back!
Brice delivered on his promise and with all the hurdles he needed to over come he secured finance for our first home - with all the hurdles a lot of other brokers would put our circumstance in the too hard basket but Brice never gave up and showed true character and walked us through each demanding step the lenders requested and delivered the end result, James showed true customer service with regular updates and never missed a beat.
In every single dealing we have had with Michael and Matt at Mortgage Choice Brisbane has been a pleasure thanks to their superior customer service and financial expertise. Nothing was ever too much trouble and they go above and beyond to ensure everything is understood, under control and delivered on time. I'd have no hesitation in recommending them to anyone thinking of first time financing or re-financing. They are the leaders in their field!
I rang Mortgage Choice (after finding them on Google) because I'd had a very poor experience with another broker. I explained my situation to Matt, the limitations I'd had with the previous broker, and he was able to talk me through what I needed to make it happen without turning it into a negative experience. From the outset, he was courteous and pleasant and above all, willing to assist. As a single female and first home owner, this was so important. I had to be helped through the process. Justine took over part way through, and was great. She consistently kept me up to date, but what really shone through for me was when the settlement date for my property was mixed up. It had already been a lengthy process with settlement being pushed back many times, so when this happened, I know she worked super hard behind the scenes to push this through on the date I had planned. I was prepared to accept it being pushed out again, but when I found out she'd done all she could to get it over the line at the very end, I was really impressed. To me she went above and beyond. I would without hesitation recommend Justine and Matt and the Mortgage Choice team, and I'll be telling my friends about them too.
I got referred to Matt after being let down by another broker. Matt was professional, and worked very efficiently at getting the job done. Although my LVR was above 90%, but Matt still found an appropriate lender with a great interest rate. He made the process very simple, kept me updated at all times and answered any questions I had as a first time borrower. I would certainly use Matt again and refer anyone I knew to him if i was asked. Thanks heaps.
This is our second time working with Mortgage Choice and we continue to be very happy with support we have received. The appointments have always been quick and informative and the consultants are happy to accommodate to our needs. After our first contact, we gladly passed on contact details for a friend to get in touch with Mortgage Choice, who was also successful and pleased with the service provided. Based on this second contact we will still refer to the fantastic service we received from Mortgage Choice when speaking with others needing Mortgage information or support.
I just wanted to say that Matt was very resourceful and reliable. He was always available for advice and explanation on the process I was going through. I like that he was straight forward and that he didn't waste time in unnecessary explanation. I will definitely recommend Matt and Kathrine again to friends and family. I really appreciate their professionalism, calm and efficiency.
Matt offers confidence and comfort to the client from start to finish. He combines his industry expertise and product knowledge to guide and support the client throughout the interview and application process. Matt's ability to blend professionalism with a personal interest in delivering a favourable outcome is impressive!
After a preliminary analysing my current loan profile, Matt quickly decided the best lender to suit me and my case with his wide range of lender choices When I have some special questions from my past experience, Matt was patient to explain to me what can be done, what can not be done from his service with very understandable reasons. The responsiveness and professionalism are great. I was happily settle my purchase on time with Matt and Katherine's help even though I am not in QLD. thank you so much.
Brice and James from Mortgage Choice Brisbane have made the process for my partner and I very easy to get into our first home. Brice and James worked with our builder and bank during construction to handle all payments. Made it very easy and pain free for us. Highly recommend Mortgage Choice Brisbane.
As an Australian expatriate and serial property investor, Mortgage Choice Brisbane has always been my first choice and point of call in all of my financing and re-financing deals. Friendly, focussed and fantastic team.
Matt and his team again provided outstanding customer service and efficiency to ensure this loan proceeded smoothly. Matt is always available and regularly goes out of his way to help when needed. I highly recommend these guys the next time you are looking for a loan!
Matt is a genius! From the first meeting he was able to very quickly ascertain our financial situation, needs and goals. He was able to clearly and simply articulate the options (while impressing us with his wizardry on his calculator), it isn't one packaged solution for every problem. Matt has taken us through several property purchases now - and he always makes it sound easily doable, or identifies ways to make the deal work. And it does....until you hit the beauracy of the banks....but then he and his team guide you through this process too, step by step, until you achieve success, and get the mortgage you wanted. Matt is part of my property investing team...I know when I call Matt he knows what he is talking about and can present the facts and possible options in a way that makes sense to me. He knows us - we aren't just a number....and he is already helping us achieve our goals through his expertise. I recommend Matt and his team without reservation.
Matt and Rob saved my life by providing me with pre-approved mortgage at the moment when nobody in Australia was borrowing money to foreigners. Rob was assisting me with documents. He was always expressing readiness to assist before I even considered his help. I never had to wait for his replies. I feel Rob provided very high standard of customer service and I liked his enthusiasm.
On behalf of my family and myself, we would like to thank you both on the effort and time that was dedicated for the approval of our new house. We were both very impressed with your company, Mortgage Choice, and the professionalism with which you went about creating the final outcome for us. We heard about your business by word of mouth and we can assure you, that same word will not stop at us. We wish both you and your company all the best for the future, and we hope to see you there.
The whole process from beginning to end was seamless. We can't speak highly enough of Mortgage Choice in Brisbane. Being new investors with a million questions, they were amazing. They were patient, promptly returned our calls and even came to our home to assist with the signing of the documents. An excellent team effort all round.