Meet your friendly home loan experts in the Wollongong region

What's your role?

As Settlements Manager it's my job to work with your lender, solicitor and real estate agent to get you into your new home.

I make sure your mortgage documents are signed, the funds are in your account ready to go and everyone has what they need for your loan to settle on time. I'm currently based in our Manila office.

Why do you do what you do?

I love to learn new things and I love working with my Australian colleagues and clients. Being able to continuously learn and expand my knowledge of the Australian Finacial Services industry is really great.

What are you known around the office for?

Knowing what everyone needs before they even realise they need it. 

What's your role?

As Documents Manager it's my job to make sure you know exactly what your lender requires to process your application and then remind you...sometimes on a daily basis to get that information to us. I then check everything is in order, or chase you for more documents. It's all about giving the lender enough information to approve your loan as soon as possible. 

Why do you do what you do?

I'm new to the financial services industry and I am really enjoying the work. I like helping people to complete the complex application process as easy as possible. I currently work in our Manila office and I love being part of an Aussie team.

What are you known around the office for?

Not having learned any bad habits yet. 

What's your role?

I'm a Credit Analyst so it's my job to complete the research for you and your broker. Once you've made your decision I check your supporting documentation and package it up for submission. I then submit your application through the appropriate lender channels on your behalf. 

Why do you do what you do?

I love working in the finance industry having come to it from hospitality. Helping people reach their financial goals is incredibly satisfying and rewarding and I'm excited to see where the future takes me within the broking industry. 

What are you known around the office for?

Cheerfully encouraging people to get their docs back ASAP.

What's your role?

I'm a Credit Analyst so it's my job to complete the research for you and your broker. Once you've made your decision I check your supporting documentation and package it up for submission. I then submit your application through the appropriate lender channels on your behalf. 

Why do you do what you do?

I followed my mum's footsteps to work in the banking industry. I always loved maths at school so working in broking gives me the opportunity to use it while helping people at the same time.

What are you known around the office for?

I'm the Kiwi in the mix...there has to be one.

What's your role?

I wear two hats on the team. I am a qualified broker so am happy to see you and ascertain your needs to meet your goals and objectives. I'm also a Credit Analyst so I do the lender research, package your application and submit it to your lender.  

Why do you do what you do?

I find my career a fulfilling & rewarding one as I'm helping our clients achieve the dream of owning their own home or building their investment portfolio. 

What are you known around the office for?

 I am Captain Compliance. No i is too small to be dotted; no t too tiny to be crossed.

Want Di to put your best interests first?  Here's her business card:
http://www.supadata.net/cards/Mortgage_Choice_SCW_Diane_Gal_28581.asp

What's your role?

It's my job to  work with you, help you focus on your goals and then find solutions to help you achieve them. 

Why do you do what you do?

My passion is helping people.  I get to come to work every day and impact the lives of our clients and their families lives for the better by helping them achieve their property and lifestyle dreams. This is the most fulfilling and rewarding aspect of what I do. It's why I'm a loan writer. I also enjoy the challenges of loan writing and navigating  lender policy to find the perfect solution and best deal for my clients.

What are you known around the office for?

 Keeping Patrick in line. 

If you want George to keep your home loan application in line, here's his business card. 

https://www.supadata.net/cards/Mortgage_Choice_SCW_George_Lemone_33771.asp

What's your role?

It's my job to speak to you to find out exactly what you want to do and then find solutions to help you achieve your goals both in the short term and the long term.

Why do you do what you do?

I love working with people and learning about their lives. Writing loans can be difficult - especially in today's environment - but I find that challenge interesting. I enjoy grappling with lender policies and exhausting every avenue to find the right solution. It's very satisfying when all that hard work positively impacts the lives of people and their families. It's very rewarding. 

What are you known around the office for?

Annoying everyone!

Want to annoy Patrick? Here's his business card:

  https://www.supadata.net/cards/Mortgage_Choice_SCW_Patrick_Johnson_29444.asp

 What's your role?

It's my job to help you turn your goals and objectives into reality by working out your maximum borrowing capacity and building the right foundations with the best lenders, products and structures for now and the future.

Why do you do what you do?

I love helping people. I love working with property. And I love sharing knowledge. What a great way to wake up each day knowing I can do all three to impact someone's life for the better, make a difference to their futures and help them build their wealth.

What are you known around the office for?

 Talking way too loudly on the phone.

Talk loudly to Peter. His details are on his business card:

 https://www.supadata.net/cards/Mortgage_Choice_SCW_Peter_Johnson_23584.asp 

What's your role?

It's my job to work on the business, the systems and processes to ensure that we can offer the best customer experience possible to all our clients. We're not always going to get that right - especially working with multiple lenders who always have their own challenges - so it's also my job to problem solve and support Team MCSCW and the dedicated individuals on it to thrive.

Why do you do what you do?

I believe that being wealthy isn't just for the rich and that wealth is relative. I'm proud to own and work in a business that educates and assists ordinary Australians to own and keep assets that provide security for their families. It's really rewarding to have built a business that affords the privilege of being part of the life journeys of our clients and their families, especially when their kids become clients in their own right. Being part of a family's fabric is amazing. 

What are you known around the office for?

 Leaving half full cans of Diet Coke everywhere.

What's your role?

As Relationships Manager it's my job to look after you post-settlement. At MCSCW you're a client for life so I will check in with you every six months or so to make sure you are still happy with your loan. I will also research your interest rates at the end of each year of your loan to make sure you are still on the best rate for your circumstances. If you want to refinance or switch or speak to our financial advisors I can book an appointment for you.

Why do you do what you do?

I've been in the financial services industry for a very long time because I  enjoy working with people. I like making sure our clients are happy and worry-free when it comes to their home loans and that they have as much information as possible about changes in the market.

What are you known around the office for?

Having the shortest retirement ever.

 What's your role?

As office manager, it's my job to oversee the daily operations of the office. I support the brokers and lead the admin team. In addition, I look after our clients when they make their first inquiry and work with them to make and prepare for their broker appointments.   

Why do you do what you do?

I love helping people and being a part of making someone's property dream come true. 

What are you known around the office for?

Dreaming of long service leave and keeping the brokers in line.