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Making a claim – what is involved?

Sometimes in life, things can go wrong. You may find yourself involved in an unexpected accident or suffer a loss that is covered by your insurance policy.

Vehicle accidents

If you are in a road accident, one of the first things you need to do is contact your insurance provider. Once you have lodged the claim, your insurance provider will let you know what paperwork/relevant information you will have to show in order to have your claim formally assessed.

Your insurance provider will expect you to have proof of your financial loss under the policy. This could potentially include receipts, invoices, medical bills or police reports – depending on the nature of your claim.

Making a claim

If you want to make a claim against your income protection cover, TPD policy, or your partner’s life insurance cover however, the steps you need to take differ from making a claim after a road accident.

If you are in a situation where you believe you will need to make a claim, perhaps as a result of a diagnosis or medical event, the first step in the claims process is to give me a call. As your financial adviser, I can help you prepare all the relevant paperwork and lodge the claim.

Different insurance providers have different claims processes, which can become very complicated and confusing if you have never lodged a claim before – but that is where I come in.

As part of our ongoing service to you, our customer, we can help manage the claims process with the insurer, leaving you to spend more time focusing on what matters most – your health and your family. As your advocate, I will liaise with your insurance provider on your behalf, so that you don’t have to.

Depending on your claim, you (or your loved ones) may be entitled to a lump sum of money. If that is the case, I am here to help the beneficiaries of the claim to manage those funds in the most suitable way for their new situation.

At the end of the day, lodging a claim can be an involved and time consuming process – which is why I am here to help.

If you need to make a claim, give us a call today. We will do all of the legwork for you and to help make the claims process as smooth as possible.


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