Customer reviews of Mortgage Choice Penrith
At Mortgage Choice Penrith our clients are given an opportunity to provide us with valuable feedback.
It’s important to us ensure our clients are given a continued high standard of service not only throughout their loan application process but as we help them work towards their financial goals and create the lifestyle they wish to lead.
We are proud to say that the feedback we receive from our clients continues to show their satisfaction as well as our dedication to giving the best standard of service every time.
Don't just take our word for it.
Take a look at what our clients have to say…
Paul & Tammy was excellent our loan process was smooth and professional would recommend them to any one thank you so much for all your help GregDebbie ashley
Both Paul and Tammy worked incredibly hard for both the purchase of our first home and the recent purchase of our land. Their work was always impeccable. They were there at every step to guide and support, providing as much information as they possibly could to help us to make informed decisions that would best suit our situations at the time. We never felt pressured or rushed with either of them to make decisions quickly and each time they helped beyond what would normally be expected. We found them to always be very friendly and always reachable and we would happily continue to refer them to any of our family and friends needing any services they provide. Thank you Paul and Tammy, you are both angels. You have helped us enormously through two huge stages in our lives and we are thankful beyond measure for all that you have done.
I can't recommend Paul highly enough, we had dealt with our bank directly when we bought our first house. After being recommended by a friend Paul helped us through the process of upgrading to our new home, we especially appreciated having someone to clearly explain our options, patiently answer all of our questions and give us regular updates on the progress of our loan. We have already recommended Paul to our friends. Thanks again.
We have finally settled on our new loan for land and refinance!! We just wanted to say a very big thank you for all your help and support through this period. You were honest and professional from the beginning and told us how long it would all take, and have followed up on everything you said you would. We also appreciated the phone calls to keep us up to date on what was happening, even if there wasn?t much to tell. It?s also not very often you get phone calls returned soon after leaving messages. We have already started recommending you to our friends and colleagues who are thinking about refinancing or embarking on a new loan.
Thanks again for making this journey stress free for us.
Thanks for making the whole 'applying' process easy for me to understand. Also, always having time to answer any questions I had.
To dear Paul,
Just wanted to say thankyou very much for all your help getting -- Pinecreek Circuit St Clair back for us.
So very much appreciate your efforts and hope to deal with you again soon.
Thank you so much Paul for all you have done thus far and really appreciate you chasing this all up on your Sunday. I work in a retail business and just wanted to comment on your level of service. Nothing is ever a problem you always have options and are not afraid to give the truth and are very through. I look forward to doing lots of business with you in the future and cant wait to recommend your services. Thanks.
Thank you for all the assistance you provided in selecting the right loan for us and our circumstances and for working so hard to settle sooner then originally expected due to last minute changes. We really appreciate your help and flexibility.
From the first phone call with Paul we were excited. The process to obtain our home loan was professional and very straight forward. Paul was there every step to ensure all our questions were answered and kept us up to date with all the approval processes. We have no hesitation in recommending Mortgage Choice for any loan needs. Thank you to Paul and all staff. Regards The Agius Family
Tammy and Paul represent the very definition of professional excellence. Their attention to detail, ability to understand their clients situation (in my case, complex!) and genuine approachability made their service second to none! I do not hesitate to recommend them to anyone seeking a home loan or looking at refinancing - they can handle it all whilst maintaining excellent communication - something so desperately lacking in their competition. They were the best.
We were referred to Paul and have nothing but the utmost respect and appreciation for the service Paul gave us, his professionalism and true interest in helping and providing all the necessary information and guiding and being available to assist or just answer questions we had at any time was a great help. We have no hesitation in recommending Paul for financial assistance. Could not ask for more service, he gave us true service and was always the professional. Thank you Paul.
I have dealt with Paul and Tammy for a few years now and on each occasion they have made one of life's stressful occasions relatively stress free. Their knowledge and professionalism is second to none. It is comforting that when faced with one of the biggest occasions in your life, you have a solid team like Paul and Tammy in your corner.
I am so happy I chose Mortgage Choice. Paul advised me every step of the way which made the process so easy. He was always available to answer any queries or questions I had. I always knew what was going on due to Paul and Tammy giving me updates as they happened. I would recommend Paul's team at Mortgage Choice to all my friends and family any day of the week.
Paul was very informative and professional throughout the process and was able to give us the right information so that we could make an informed decision. Tammy kept us up to date with everything and was always happy to answer any questions we had. I will be happy to recommend to friends and family.
Thank you 'again' Paul for helping us with our finances. Your Customer Service is First Class. You're always there to take our calls, to answer our questions and follow through with the answers in a speedy time frame - You're a Star!!!! From Michelle & Peter Schwenke
I looked into using other mortgage brokers but in the end I couldn't go past the advice and service provided by Paul, he has probably saved me thousands in fees and was able to make the process so much easier for me. I have been recommending Paul to friends and colleagues ever since.
This is my second house with Paul at Mortgage Choice. I felt like a King, so well looked after - sat back and waited for the paper work to come to me. I signed it, sent back, all done. Thanks Paul
Paul clearly explained all the options available for refinancing my loans and guided me through the process of choosing the product that best suited me. Following this, Wendy kept me well informed of the progress of my loan applications from start to finish. Great service, highly recommend!
We highly recommend Paul Holland and his team at Mortgage Choice! They helped us to obtain a loan for our first home. The process can be overwhelming but with Paul’s help it went smoothly – there was no hurdle he couldn’t get us over. He is professional and thorough - always straightforward with you about your options whilst ensuring you get the best deal for your needs. Paul and his team go the extra mile to take our endless calls and emails to answer our questions and follow through with the answers promptly. We will certainly be using Paul for any future loan needs and will be recommending him to our friends and family! – Annelise and Jonald
Paul and Tammy have always been super helpful with our mortgage requirements. I found the application process was seamless, quick and efficient. We appreciate all the help they have given us it has been great!