What our clients say:-
Top client servicing. Responsive (calls on late Friday evenings involved too), proactive, can-do attitude. I don’t think I could have obtained better terms anywhere else.
I have known Paul and the Pappas family for many years.
Paul & Ryan have just recently looked after my 2 sons' first loans allowing them each to purchase their first property. They have looked after them with the same professionalism that I have received over the many years of dealing with Paul.
I would not have any hesitation in recommending Paul & Ryan and the Mortgage Choice team for your Financial needs.
Paul & Ryan are very professional, ask all of the right questions & make the process of obtaining finance an easy one. They do all of the work for you & guide you along the way to securing finance. I have no hesitation in recommending Paul & Ryan to any prospective clients.
Both Paul and Ryan were really helpful through out the process. Sometimes when I had to get some information even on the weekends or after hours, I never had any problem contacting them. We didn't had to do any paper work, they did all for us. Thanks Paul and Ryan.
Working with both Paul & Ryan was a pleasure. This being our first property purchase we were anxious and nervous but both Paul & Ryan were quick to assure us that we were in safe hands and held our hands every step of the way and making the process very easy and would easily recommend their services to anyone looking to refinance their loan or purchasing for the first time.
Very happy with the speed in getting necessary documents and valuations completed. With a very high pressure job, I don't have time to call and chase up progress and was kept fully informed of the process and with how it was going. Well done to Brian for his help.
I must say I was overwhelmingly impressed by your consistent professionalism and timely advice. The process would not have gone as smoothly as it did without both of your assistance. Keep up the fantastic work and I look forward to an ongoing relationship with you.
Paul and his team are the epitome of Customer Service. Expertise, engagement, response, timeliness, total confidence from start to finish.
This is my second time and nothing has changed in ten years.. exceptional, far exceeds expectations, not to mention all the additional support. I am a vocal advocate for Paul, Michelle and Brian.
We were really happy with the service we received at Mortgage Choice. We were referred by a close friend, and with good reason. Paul and his team were honest, communicative and clear, friendly and made us feel comfortable and safe through what is a really anxious experience. We would have no hesitation recommending the team at Mortgage Choice to others.
To organise our loan within a record time of settlement is greatly appreciated. In order to get the price we did on the home we had no choice but to negotiate a short settlement. Without the help of Paul Pappas and Shubha Paranjpe we would have never have gotten the sale across the line with such a short settlement time. Your professionalism and updates allowed for a very smooth and stress free transition. Thank-you once again
We've taken out two mortgages through Paul Pappas spanning a 12 year period. Our recent loan process had some tight deadlines with difficult moments but the calm and professional approach from Paul and his Team kept all the puzzle pieces on track! Thanks Paul, Ryan & Daniella.
I have been dealing with Paul Pappas for more than 20 years and have never been disappointed with the service I have received. This has resulted in multiple return purchases when I was assisted by Paul and his team for who I have special praise, especially Daniella. I would not hesitate to recommend Paul and Mortgage Choice to anyone who is looking for a great deal and excellent service when shopping for a home loan or investment property financing. - See more at: https://www.mortgagechoice.com.au/paul.pappas/testimonials#sthash.rtmRXrpz.dpuf
Bill and I are very pleased with the service we got from Paul and his team in helping us to secure our dream home. Paul was meticulous on detail, knew his products, and went above and beyond to provide assistance. Thank you!
The whole team at Mortgage Choice were excellent. They provided great advice where needed and were extremely knowledgeable. I was updated regularly and additionally the follow up with other agencies was much appreciated, which occurred without prompting by me. I would fully recommend Paul and his team.
I am very happy with the service provided by Paul and the Mortgage Choice team. We were intending to progress our new mortgage with our current (big 4 bank) provider but glad we came to Paul who gave us a breakdown on all the options available from others providers. From that we were able to select a much better financial offer that provided all the benefits we needed from the loan (payment flexibility, offset, etc.). The team helped with all the information required and paper work to ensure the process was smooth end-to-end.
Big thank you to both Paul & Ryan for the way they looked after us re our investment property purchase inside our SMSF. Nothing was ever a problem and they were both fantastic to deal with all the way through. We'd have no hesitation in referring them to anyone in future that needs a mortgage broker. Great service and great all round guys. Pleasure to deal with. Darren & Karen.
Both Paul and Ryan have been very professional and diligent in helping us to refinance our home. Their advice throughout this process has been second to none and we would have been lost without their assistance. They have excellent attention to detail and are always happy to help with anything and will do it with a big smile on their face. Will be looking to use them for any financing services we need in the future.
Paul and team have helped me for over 10 years. It's always great working with people who know what they're doing and do what they do well.
My husband and I are first home buyers and both Paul and Ryan were a great help and support to us throughout the whole process. It was a very daunting process at first, but with Paul's guidance we felt so much more confident, and both Paul and Ryan made themselves available 24/7 which was a real comfort to us. Thanks so much for your help, I will recommend you to anyone setting out to buy a property!
We are living overseas and Paul and Ryan provided excellent service in making sure that our refinance was smooth and hassle free, as well as getting us a great deal!
My wife and I are planing our future and growing a property portfolio to enable an early retirement. Paul and Ryan are key players in our plan and our team to get us there. They are always on the ball, one step ahead, and supportive throughout your journey. With them we have settled on two new properties and refinanced at least 6 x times and we would without hesitation recommend their services.
We have secured three home loans through Paul Pappas at Mortgage Choice and have always found him excellent. He has got the best deal for us each time and is professional and hard-working. For our current loan we worked with Ryan Pappas and he continued this high level of service. When complications occurred in connection with our current loan, as the result of misunderstanding between us and our solicitors and in no way the fault of Ryan, Ryan went out of his way to help resolve the problem. In truth he worked harder than our solicitors to resolve the issues!
Ryan and Paul were very supportive and informative. They were able to schedule conferences after hours and often discussed issues on the phone. My solicitor also said they communicated better than other brokers with them.
We have been dealing with Paul for the last couple of years and with the addition of Ryan Pappas more recently in our affairs, they form a formidable team. Both are very efficient and professional with their management of the acquisitions and upfront and honest with their advice. We trust them with guiding us through the purchasing process of our all our property purchases. My wife and I would definitely recommend their services.
Paul has provided excellent service for over 20 years. Very happy to be a long term customer.
Have dealt with Paul before, we trust Paul and his son Ryan to the fullest, we have recommended to our family to let Paul represent them.
Paul and Ryan are fantastic and kept me in the loop the entire time. They went over and above with their service. Wouldn't use anyone else again.
Paul and Ryan have been awesome. Always available and going above and beyond to make something daunting feel more comfortable.
I can't thank Paul and Ryan enough for their guidance and support during my purchase of my first home. I was completely new to the process, so I was grateful for their patience and enthusiasm in answering my many (and at times very basic!) questions. Paul and Ryan were friendly, courteous and professional during every interaction I had with them. Their responses to my emails and phone calls were always timely and comprehensive, and my options were clearly explained to me at every stage of the process. Paul and Ryan's strong customer focus, wide selection of lenders and considerable expertise made them the perfect choice for me, and I look forward to referring my friends and family.
We received excellent service from both Paul & Ryan. They made the process of securing our mortgage and coordinating settlement incredibly smooth. They were constantly in communication and always one step ahead to ensure the process stress free. I would recommend their services.
The whole process of buying our first house was much smoother with the help of both Paul & Ryan. They where straight talking, hardworking and incredible helpful from start to finish.