Customer Testimonials

Feedback from valued customers of Mortgage Choice Hervey Bay and Maryborough. Call Peta and John Short today for expert advice on all your finance needs.



We have used mortgage choice twice since moving to Hervey Bay 13 years ago both times they helped us obtain a house loan when we wondered if we were too old to get one. Mortgage choice obtained us good interest rates with no hassle or fuss. They organized everything both times, all we had to do is show income or pension amounts and sign some paperwork.
Thank you for making getting a house loan so easy for two old farts.


Jennifer & John Beattie (Upgrader) Hervey Bay, QLD


My wife and I would like to take this opportunity to say thank you to Peta and her team, Nicole and Samantha, who assisted with our home loan application. The team were knowledgeable and efficient in all aspects of the process. Moreover, they were consistently professional and courteous regarding our sometimes laborious questions. Lastly, we were completely comfortable with trusting them to be ethical in their decision making on our behalf. This is the second occasion we have used Peta and her team to take care of our loan needs and it is a certainty that they have earned our future business needs.


David & April Martin (Upgrader) Hervey Bay, QLD


Both John and Alicia were efficient and professional from the beginning to completion of the transaction. Alicia kept me updated throughout the process in a timely manner. I would have no hesitation in recommending Mortgage Choice to anyone looking for finance.


Gloria Nash (Property Investor) Maryborough, QLD


From our very first meeting with Peta at Mortgage Choice we were informed of our choice and costs regarding taking out a Bridging Loan. Peta was most helpful and informative as we found we had little knowledge of the costs associated with this type of loan. Approximately 5 months later we made a decision, whilst overseas, to go ahead with this loan and therefore contacted Peta again. This proved to be a very complicated procedure whilst in the UK as we had no access to modern technology other than our Samsung Galaxy Tablet. However, we quickly developed an excellent rapport with Sam and her team. Our major problems were overcome with her help and our stress levels were kept to a minimum. Sam played such a pivotal role in us being able to purchase our new home and without her positive attitude constantly we may have given this purchase up. We would highly recommend Mortgage Choice to our family and friends and have no hesitation in using their services again should it be required. Thank you Peta, Sam, Michelle for your help, patience and assistance.


G Arden & S Leonard (Upgrader) Hervey Bay, QLD


My experience with Mortgage Choice was of an extremely high standard. They assisted me through every step of the process of purchasing my first home and made the experience very simple and easy. I would highly recommend their services to other potential customers.


Rebecca K (First Home Buyer) Maryborough, QLD


We have never been so grateful for the help we received, and the professional manner of which all transactions took place regarding the loan and grant for our block of land in Hervey Bay. We will always seek advice from your business in the future, and will be telling our family and friends about our no worry and stress free experience. Thank You so much.


Ian and Norma (Property Investor) Sippy Downs, QLD


I am so happy with the service provided, everything from start to finish was made easy, no stress and such friendly people to work with, and all done to a very high professional standard. I am happy to recommend your company to family and friends, in the knowledge they will be treated with the utmost respect, updated regularly and be assisted in anyway possible to achieve their goals.Thanks for all your assistance so I could reach mine.


Samantha B (Property Investor) Point Vernon, QLD


Peta and Michelle were both a great help. First time buying a house, and I was totally lost! But they were patient and walked me through every step. They were very helpful and were even willing to meet me on weekends as I work Mon to Fri. Definitely recommend to my friends and family.


Cathy Chien (First Home Buyer) Hervey Bay, QLD


No improvements that I can think of. As mentioned previously I have been so pleased with my whole experience, from my very 1st call to the many that followed! I will certainly be telling anyone who will listen how wonderful you all are. Thank you so much!


Melissa & Clint Hanley (Refinancer) Craignish, QLD


My Wife and I were impressed with the professionalism displayed by Peta and fellow staff members.The Staff were well mannered and courteous to us. We value such and thus would not hesitate in recommending this office to those we know seeking a mortgage or refinancing.The regular updates by Michelle were helpful in informing us of the progress of our Loan Application. Entering the front door one is welcomed by a bright, energetic work environment. It was a pleasure to to do business with the Hervey Bay Office of Mortgage Choice. Thanks.


Craig & Sally Sweetman (Property Investor) Hervey Bay, QLD


This is now my third time using Mortgage Choice Hervey Bay for my home loan needs. It is always a pleasure dealing with them and they always go out of their way to assist. They are always polite and friendly and make sure sure you understand all aspects of buying a home. I will definitely be using them again.


Mark K (Property Investor) Chinchilla, QLD


Thank you to the team at Mortgage Choice Hervey Bay, I can only imagine how tough the loan was to get through, but sometimes we need challenges to just see how good we are... and hey you're good!

Thanks Again for all the efforts, time and my phone calls were always handled so professionally even with my constant hounding.


R Neaves (First Home Buyer) Maryborough, QLD


I would recommend Mortgage Choice to anyone looking for the best deal on a home loan. They have a wide choice of lenders, and do all the leg-work for you. The staff are very professional, and you are kept informed throughout the whole process.


Mr A (Refinancer) Hervey Bay, QLD


I would have never known that my rental properties could be so cost effective without a visit to Mortgage Choice representative John Short. The new set-up of the loans frees up my savings so I can invest in other ventures!


Graham Rogash (Property Investor) Maryborough, QLD


I used Peta Short from Mortgage Choice Hervey Bay to help purchase my first home. The process seemed a bit daunting at first, but Peta and her team made everything so simple and all went through smoothly! I have recommended Peta and her team to every one I know and will continue to use Mortgage Choice Hervey Bay in the future. Thanks again!


Michael Fischer (First Home Buyer) Kawungan, QLD


I just wish I had found Mortgage Choice 15 years ago.

Having been given the run around by our Bank, and feel as though we were not getting anywhere with reducing our home loan, we approached Mortgage Choice, after being told about them from a work colleague.

Our first consultation of just talking about what we wanted to achieve and what we were wanting to do in the future, we walked away full of enthusiasm and knowledge that no other person had been able to offer us before.

Peta was really informative and spoke to us in terms we could understand, and we felt comfortable enough to say ?we don?t understand? and she was only too happy to explain in another way what she wanted to tell us.

When we decided this was the way we wanted to go with our loans, Peta said something to us and she stood by this the whole way through and that was... ?I will do everything, you do nothing.? And that was how it was. Peta informed me when it was all settled and we did NOTHING.

They took all the worry out of the equation for us and it was just a pleasant experience for us. I can?t thank the staff at Mortgage Choice enough. They call us periodically to see if we are happy and if there are any problems and they are only too happy to do anything for us.

Our loan is really moving now, thankyou - we can now see the light at the end of the tunnel.

Customer service is excellent, well done to you all. I have recommended to you to everyone I talk to.

And we will continue to work with you all in the future for any further investments that we may do.


R G & L A Skennerton (Property Investor) Kawungan, QLD


To Peta and the Mortgage Choice Team,

Thanks so much for all your hard work, patience and professionalism in helping us obtain our first home. You made everything so easy. We will be forever grateful.


P & M Abra (First Home Buyer) Hervey Bay, QLD


Thank you for making our first home purchase such a stress free and easy experience!
We are so grateful for the patience, understanding, hard work and dedication you put in to helping us make our dreams a reality.


S & R Hogan (First Home Buyer) Maryborough, QLD


During our time dealing with Mortgage Choice in Hervey Bay, we have found their service to be very professional. We have never had delays on receiving finance and have found their team to be warm, friendly and have also provided us with lots of useful information.

It is peace of mind knowing that the people helping you achieve your goals have your best interests at heart and respect deadlines and timeframes. I would recommend them to anybody.


K Eising (First Home Buyer) Pialba, QLD


We cannot thank the team at Mortgage Choice in Hervey Bay and Maryborough enough for all of their hard work with helping us purchase our first home. They were so friendly and professional throughout the entire process - we are so grateful for all of their patience and understanding. They explained everything in a way that was clear and easy to understand - being first home buyers, we were a little overwhelmed at the start, but they made the entire process so easy.

We had originally gone directly to our bank, but we felt like just another number and that we couldn't talk to them whenever we wanted to or ask all of the questions we needed answered comfortably.

After meeting with Mortgage Choice for the first time, we decided immediately to use their services - they were so much more personal. Mortgage Choice provided us with so much more detailed information and options - we felt that they were much more experienced and knowledgeable than the representative we spoke to at our bank.

We will definitely use their services again and have recommended them to all our friends and family.


C & J Denham (First Home Buyer) Torquay, QLD

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