Why people love Mortgage Choice Woodend & Macedon Ranges
"As a first home buyer, I was initially very daunted and overwhelmed by the thought of acquiring a loan, but thank goodness for Peter and Nicole. They were very understanding, informative and efficient at answering all of my questions. The overall process was very smooth and I didn't feel out of my depth at all. I couldn't recommend them highly enough - they were brilliant!"
[Z.Jeffreys, North Bendigo]
We love hearing reviews like this about our team at Mortgage Choice Woodend & Macedon Ranges! We work hard to ensure that great customer service and quality financial services go hand in hand.
After discovering our loan application was not going to be as straightfoward as we initially thought, we came to Mortgage Choice with a tight deadline. Our enquiry received instant response from Nicole. She presented multiple lending options to accommodate our needs. Thanks to Nicole and Mortgage Choice we have just moved into our new family home.
You were absolutely amazing, answering every question I threw your way and being patient with me when my bank tried to come back with a counter offer.
Great service - everything we needed on hand and Peter was always there when we needed him.
Peter Machell is an exceptional broker: highly knowledgeable, personable, patient, and thorough in his preparation and advice. His service and availability are outstanding. We would highly recommend Peter to anyone.
Great communication and service, easy comfortable interactions. Will be recommending to family and friends.
Peter and his team were first class. I have used several brokers in the
past and none compare with Mortgage Choice. Highly recommend.
The whole process was so easy for me, which was a big help as I'm very time poor. The communication was fantastic and I really loved the computer program that showed exactly what we could do. Visual aids are such a help for me as I'm a little scared of financial things.
I must say, the ease of the whole process surprised us. Peter is wonderful to deal with couldn’t be more helpful. Very smooth once the loan was approved and settled, right through to dealing with the bank branch.
I was so glad I touched base with Nic about my loan after being let down by my "normal" bank. Not only did she secure me a loan, it was all done with a smile & reassurance. Would highly recommend :)
I've been continually impressed not only with Peter, but all Mortgage Choice staff I have dealt with. The entire team displayed excellent knowledge, were extremely proactive with communication and really just made the entire process much more pleasurable than I was anticipating. My discussions with Peter made it clear that he had a genuine interest in not only his work, but also his clientele. I will be engaging Peter and his team for any future mortgage requirements I may have.
Always efficient and helpful service from Nicole. She will always try to meet your needs and follow up is always quick and to the point.
Good communication and the confidence I had in the process played a big part in the professional experience.
More than happy with our level of service, will most definitely be back.
Thanks to the team at Mortgage Choice Woodend for their help over many years. From refinancing for renovations, a new building loan, renting out the old house and back again, you have helped with it all and made it all possible. You've been a great help, thanks!
Peter and his team were always very professional and knowledgeable, and were always happy to answer my questions and concerns. The whole process was a stress-free experience because I felt confident to trust Peter with such a huge decision. I can't recommend them highly enough.
Helpful, professional and efficient.
Peter and his team were a great help in initially giving advice and options when setting up a new mortgage, even getting us a discount on an existing mortgage before engaging fully as a customer. When it came to setting up a new loan, they were no end of help with our (countless...) questions on numbers and logistics.
Peter has handled a few of our home loans now and each and every time we have been extremely happy with his service. He is exceptionally professional, thorough and knowledgeable. I would recommend him to anyone wanting any sort of loan service.
I was extremely happy with Peter. His explanations of things made it simple for me to understand the process and the terms I was entering into. The response time was also exceptional and I would recommend Peter to anyone seeking a home loan.
Peter and the team were exceptional. They were knowledgeable and professional and made the entire process extremely efficient. It was such a pleasure to deal with a local organisation that provided excellent service from start to finish and we would not hesitate to recommend Peter and his team at any time!
I was very happy with the way you conducted your service. You explained everything to me and especially asked if there were any banks I would not like to borrow from.
Super work, we got stuffed around and had so many delays when dealing direct with ANZ so really happy you did all the hard work for us. Thank you.
Nicole and the team provided a professional customer-focused experience. They will be highly recommended by me to anyone looking at borrowing or refinancing.
Peter's professionalism and knowledge made me feel certain that my needs were being put first.
From our very first initial contact right through to settlement, the team at Mortgage Choice Bendigo were nothing short of outstanding. We were given multiple loan options that gave us the flexibility we were after. Nicole regularly updated us on the progress of our application, which was very much appreciated. An incredible, very professional service from beginning to end.
The team have been very helpful, allowing us to move from enquiry to purchase of our first home in a matter of weeks.
Great service. Kept me informed throughout and really listened to what we needed.
Peter is always friendly and approachable. He and his team work efficiently to support their customers and explain the process in layman's terms. Very professional and I would, and have, recommended him to others.
Peter was very helpful to us as first home buyers. He was always available, and still is if we have questions. We have already recommended him to other people who are also looking to make their first home purchase.
Excellent service, extremely patient and very responsive. Thank you again.
Continued to help when other places gave up.
Peter went out of his way to help me during his day off and continuously after that during a very busy time of year. Thanks to his help and support, and that of his team, I successfully gained finance to purchase my first home. I couldn’t have done it without them.
We were happy with the service provided and would recommend your services. We felt our needs were listened to and discussion tailored for us to move forward. Thank you.
From day one, I felt you did a great job in making me feel secure and confident that you were looking after all sides of my loan application. Also I felt you cared about my situation and communicated clearly via emails and mobile with updates on how the application was travelling and were always helpful with any inquiries that I made. Thanks Nicole, good job well done.
Extremely happy with our service from Peter. Both Peter and Nicole were only a phone call away any day (including a long weekend). And answered every question, even if we asked the same thing three times.
As first home buyers we felt supported by Peter during every step of the process of buying our new home. Peter communicated with the real estate agent for us during the contract signing and also kept in close contact with our conveyancer to ensure everything went smoothly.
We have already recommended Peter to our friends and we were recommended to him by our family. Thank you, Peter, you made buying our dream home a reality.
Would highly recommend Peter and Nicole to anyone. They worked hard to get me the money to buy my sister out of a jointly owned property and Nicole kept me posted all the way through. It was like I told them what I wanted and the rest just happened.
Everything was explained very well and I felt very supported through the process. It was a good experience which I would repeat again.
I was incredibly impressed with the service from Peter, right from the initial phone conversation. His attention to detail and knowledge of the mortgage market made a complex transaction very painless.
We were extremely happy. You showed interest in our situation, were very helpful and followed up with the lenders. You have made it very clear that you are there to provide assistance if we need it in the future.
Thanks for assisting us through a very complicated and difficult process, not of your making. Thank goodness for your influence and contacts in the bank, who were able to resolve all the problems that arose from the bank's internal processes.
Peter was a pleasure to deal with, informative and nothing was too much trouble. He called back when he said he would, which is rare these days.
The service provided by Peter Machell was exceptional. He took the hassle out of the lengthy process of applying for and completing the loan, answered many phone calls to do with my questions as a first-time home buyer, and was an absolute pleasure to deal with. I would highly recommend Peter to anyone needing any sort of loan.
Peter Machell went out of his way to help and added value all the way through our mortgage selection process. My wife and I were shown the best options for our situation, selected the best deal available, and once decided, Peter enabled a seamless, simple and efficient experience. I would gladly refer Peter to my friends and family. We've used Peter for three mortgages (two separate home purchases and one loan refinance) and plan to use his services again.
We were extremely satisfied with the service we received from Peter Machell and would have no hesitation in recommending Peter and Mortgage Choice Bendigo to anyone looking for a home loan.
This is the second mortgage that Peter has organised for us. We had no hesitation in approaching him again for this loan and will do so again for any future needs. Peter was able to secure suitable finance for us at rates that we were unable to find ourselves.
It has been wonderful to have Peter on our side throughout the process of planning, designing and now building our new home. His responses to our many queries have always been prompt, clearly explained and accurate. He has been understanding and helpful with the changes, challenges and delays to our project. We've really appreciated his good humour and care in assisting us to realise our dream and wouldn't hesitate to recommend him to our friends and family.
Very professional service. Products were explained well and all questions were answered promptly. Thanks for making it so easy.
The loan that Peter came up with was just what I wanted, plus he came up with a cashback deal that was the icing on the cake. His service was excellent, always returning my calls promptly and answering any questions that I had.
Peter is an exceptionally professional, personable and efficient mortgage broker who we have worked with in the past and would work with again in an instant. Thank you so much for all your assistance.
We were very happy with the service. Peter took the time to listen and understand our requirements and worked with us to achieve the result we hoped for. Nicole was fantastic at following up queries and providing support through our journey. Excellent service and support.
We were very happy with your service, very professional and helpful. The refinance process was made easy for us to achieve a much better interest rate as well as great products.
As a first home buyer, I was initially very daunted and overwhelmed by the thought of acquiring a loan, but thank goodness for Peter and Nicole. They were very understanding, informative and efficient at answering all of my questions. The overall process was very smooth and I didn't feel out of my depth at all. I couldn't recommend them highly enough - they were brilliant!
We were extremely happy with the fabulous, friendly, helpful service. We have already recommended you to some of our family and friends.
We were extremely happy with the time and effort put into our needs. We'll be back!
Thoroughly professional service from start to finish. I could not recommend Mortgage Choice Bendigo enough. Nicole Harman from the Bendigo Mortgage Choice was fabulous.
Wonderful service. Highly recommend to our family and friends.
Peter and especially Nicole, who we mainly dealt with, were very professional in their approach, often going beyond what we expected. This in turn made the process easier. They both replied to our questions promptly, guided us through the paperwork and even collected the signed forms in person. Thanks again Nicole and Peter.
Great service, and a very high level of professionalism and knowledge to help guide us through buying our first home.
Brilliant to deal with. Never more than a phone call away and always had an answer to my questions. I will definitely use again.