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Team Sutherland/ Cronulla/ Woonona

Thanks for dropping by to meet the amazing team at
MC Sutherland I Cronulla I Wollongong, a family business that's been part of your story for 18 years.

Collectively we have over 150  years in the Financial Services industry.

Flexible and versatile, we also have backgrounds in Education and the Arts, Hospitality and the Trades and we have an international flavour with team members originally from Scotland, Ireland, New Zealand, the Philippines, and of course, Australia. 

We understand that applying for finance can be daunting and stressful, especially in the middle of a global pandemic.

While interest rates are currently favorable, Australian lenders are as much at sea as the rest of us in this uncertain climate and frequently have to change policies or lending criteria with little notice. The introduction of Best Interest Duty (BID) post the Royal Commission has resulted in stricter compliance regulation, impacting the complexity and timeframes for loan approvals.

At MC SCW we offer the personal touch. The team works together to anchor you throughout the process with each member having their own roles to play in your journey to financial security.  

Our Brokers - trust the experts

Peter Johnson - Business Owner and Loan Consultant

Patrick Johnson - Loan Consultant

Ciaran Davis - Loan Consultant and accredited Financial Advisor

Diane Gal - Loan Consultant

Your broker is your personal banker. They will educate you about the best lenders and products so you can make an informed decision about your current finances and they're here to assist you to achieve your future financial goals and dreams and point you in the right direction for financial advice, protection, working with Super, building your wealth through investment, transitioning into retirement and estate planning

The Engine Room - where the magic happens

Our highly experienced Admin team is there to help you navigate the huge amount of administration involved in the loan process these days. Our Broker Manager will book your appointments and guide you through the extensive documentation required by all lenders to support your application. Our Credit Analysts (CAs) research your scenarios, package your application and submit it. Our Approvals Manager liaises with assessors - who invariably ask more questions - and keeps your application moving in the assessment queue. Our Settlements Officer works with real estate agents, conveyancers and your lender to finally get your loan settled. Finally, our Relationships Managers stay in touch with you moving forward. They'll do an annual pricing check to make sure your loan is still right for you. They're also your first port of call for anything you need post-settlement such as switches or making changes to your rate terms.  They'll book a call or an appointment with your broker or financial advisor should you need anything or have any questions or concerns. 

Our Admin Team

Olivia Stevens - Broker Manager.

Diane Gal - Broker / CA

Donna Makila - CA

Trudy Elsdon - CA 

Robyn Davis - Approvals Manager and Office Manager

Maria Schienna - Settlements Manager

Janette Stevens - Relationships Manager

Jenny Yu - Relationships Manager

 

Read on to meet our team.

 

 

 

 

 

 


Peter Johnson

Peter Johnson

 What's your role?

It's my job to help you turn your goals and objectives into reality by working out your maximum borrowing capacity and building the right foundations with the best lenders, products and structures for now and the future.

Why do you do what you do?

I love helping people. I love working with property. And I love sharing knowledge. What a great way to wake up each day knowing I can do all three to impact someone's life for the better, make a difference to their futures and help them build their wealth.

What are you known around the office for?

Talking way too loudly on the phone.

Maureen Johnson

Maureen Johnson

What's your role?

It's my job to work on the business, the systems and processes to ensure that we can offer the best customer experience possible to all our clients. We're not always going to get that right - especially working with multiple lenders who always have their own challenges - so it's also my job to problem solve and support Team MCSCW and the dedicated individuals on it to thrive.

Why do you do what you do?

I believe that being wealthy isn't just for the rich and that wealth is relative. I'm proud to own and work in a business that educates and assists ordinary Australians to own and keep assets that provide security for their families. It's really rewarding to have built a business that affords the privilege of being part of the life journeys of our clients and their families, especially when their kids become clients in their own right. Being part of a family's fabric is amazing.

What are you known around the office for?

Leaving half full cans of Diet Coke everywhere.

Patrick Johnson

Patrick Johnson

 

What's your role?

It's my job to speak to you to find out exactly what you want to do and then find solutions to help you achieve your goals both in the short term and the long term.

Why do you do what you do?

I love working with people and learning about their lives. Writing loans can be difficult - especially in today's environment - but I find that challenge interesting. I enjoy grappling with lender policies and exhausting every avenue to find the right solution. It's very satisfying when all that hard work positively impacts the lives of people and their families. It's very rewarding. 

What are you known around the office for?

Annoying everyone!

 

 

 

Ciaran Davis

Ciaran Davis

What's your role?

It's my job to work with you to achieve your financial goals around property but also to be there to support you as your financial circumstances change through life.

Why do you do what you do?
I love helping clients understand finance & all the benefits that come with that education!
It helps make the world a better place!
What are you known around the office for?

Being Kieran, Keiran, Keiron, Keiren, Keerun, Kiran Davis

Robyn Davis

Robyn Davis

 

 What's your role?

As office manager, it's my job to keep my eye on the daily operations of the office and support the team. In addition, I look after all customer files from application submission until we receive formal written approval from the lenders. I liaise with you and your lender making sure any outstanding evidence requested is explained to you and received and returned to them to facilitate speedy loan approval .

Why do you do what you do?

I love helping people and being a part of making someone's property dream come true. 

What are you known around the office for?

Dreaming of long service leave and keeping the brokers in line.

 

 

Olivia Stevens

Olivia Stevens

 

What's your role?

As the Documents Manager, it's my job to book your appointment with one of our expert brokers. Once you've discussed options with your lender, I assist you to set up your online secure customer portal. You use this to supply the supporting documentation that the lenders need to assess your application. I work with you on that to ensure your documents meet all your lender's requirements. 

Why do you do what you do?

Although I am new to the world of finance, I'm loving it. Helping people reach their financial goals is incredibly satisfying and rewarding and I'm excited to see where the future takes me within the broking industry. 

What are you known around the office for?

Cheerfully encouraging people to get their docs back ASAP

 

Diane Gal

Diane Gal

 

What's your role?

I wear two hats on the team. I am a qualified broker so am happy to see you and ascertain your needs to meet your goals and objectives. I'm also a Credit Analyst so I do the lender research, package your application and submit it to your lender.  

Why do you do what you do?

I find my career a fulfilling & rewarding one as I'm helping our clients achieve the dream of owning their own home or building their investment portfolio. 

What are you known around the office for?

 I am Captain Compliance. No i is too small to be dotted; no t too tiny to be crossed.

Donna Makila

Donna Makila

  
What's your role?

As a Credit Analyst, it's my job to research lender policies and rates for your broker so they can help you make informed choices. I then package up your supporting docs and submit your entire application to your lender of choice.  

Why do you do what you do?

I love the satisfaction of getting a deal over the line and clients into their first home or investment property and having so many different options to be able to help them. I love learning things in this industry so this opportunity I have with you guys is definitely satisfying my urge to learn more. 

What are you known around the office for?

Randomly breaking into song.

 

Trudy Elsdon

Trudy Elsdon

 

What's your role?

I'm a Credit Analyst so it's my job to complete the research for you and your broker. Once you've made your decision I check your supporting documentation and package it up for submission. I then submit your application through the appropriate lender channels on your behalf. 

Why do you do what you do?

I followed my mum's footsteps to work in the banking industry. I always loved maths at school so working in broking gives me the opportunity to use it while helping people at the same time.

What are you known around the office for?

I'm the Kiwi in the mix...there has to be one.

 

 

Maria Schiena

Maria Schiena

 

What's your role?

I'm the Settlements Manager and it's my job to liaise with you, your lender and your conveyancer to make sure you get your keys on time. I guide you through the signing of complex mortgage documents and ensure you have funds to complete your settlement on the specified date. I also work with you after settlement to make sure your loan is set up correctly and your first repayments have gone smoothly. 

Why do you do what you do?

I love that in the broking industry I'm not limited in what I can do for our clients. I can work with a variety of lenders to meet individual needs. Our customers are not treated like a number. I enjoy growing a rapport with our clients.  Nothing is ever too hard to achieve for each individual.

What are you known around the office for?

 Needlessly apologising to everyone...including the furniture

 

 

Janette Stevens

Janette Stevens

 

 

 

What's your role?

As Relationships Manager it's my job to look after you post-settlement. At MCSCW you're a client for life so I will check in with you every six months or so to make sure you are still happy with your loan. I will also research your interest rates at the end of each year of your loan to make sure you are still on the best rate for your circumstances. If you want to refinance or switch or speak to our financial advisors I can book an appointment for you.

Why do you do what you do?

I've been in the financial services industry for a very long time because I  enjoy working with people. I like making sure our clients are happy and worry-free when it comes to their home loans and that they have as much information as possible about changes in the market.

What are you known around the office for?

Having the shortest retirement ever.

 

 

 

Jenny Yu

Jenny Yu

 

What's your role?

I'm Relationships Manager who works in our Manila office. I work closely with Janette in post-settlement but I also take charge of various parts of the loan process such as pricing, research, and ordering valuations. It's my job to double-check your lenders have received your application and your signed mortgage documents. 

Why do you do what you do?

I love to learn new things and I love working with my Australian colleagues and clients. Being able to continuously learn and expand my knowledge of the Australian Finacial Services industry is really great.

What are you known around the office for?

Having the biggest llamas on our Monday.com boards.

 

 

Contact us today.


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