Get to know LJ Hooker Settlements

Rebecca Wilson and our team at Mortgage Choice Perth recently sat down with our friends at LJ Hooker Settlements to get to know a bit more about their business and how they help their clients into their new property. 

Janet Hryb, the Director/Licensee from LJ Hooker Settlements let us in on all things LJ Hooker Settlements and conveyancing. Take a look below!

Janet, tell us a little bit about LJ Hooker Settlements, and how you help your customers. 

With the most important monetary transaction in your life, it is imperative to appoint professionals to act on your behalf. Our service focuses on making the sale or purchase transaction a pleasurable experience rather than a stressful one. We believe that it is very important in the transaction that you have a settlement agent who will "hold your hand” to ensure that you understand the whole process.

Here at LJ Hooker Settlements we understand that settlements can be daunting with all the paperwork you receive. We are available at all times for you to ask any questions you need to and make you feel comfortable with the process. The offer & acceptance contract, once signed, becomes a legally binding contract so it is important to get it right.

LJ Hooker Settlements understands that for most people buying or selling property only happens very occasionally, so knowing what steps are required can be very confusing.

Whilst we don't expect you to become an expert on the process, (that's our job), we do believe that knowledge is empowering and you will feel a whole lot more comfortable throughout your settlement.

Why should property buyers use a conveyancer?

We understand the processes involved with all government departments and the time frames that they need to be done in time.  A lack of knowledge and understanding on what is required can cost the consumer a lot of money in both fines with state revenue for late lodgment of contracts, and delays in settlement can cause the consumer to pay penalty interest to the Seller at settlement.  It can be a stressful time as it is with moving home, the cost involved in hiring a good conveyancer is priceless.

What makes LJ Hooker Settlements different to other conveyancing companies in the market place?

  1. One flat competitive fee if it doesn't settle it's free, regardless of the sale price.(up to $2mil )
  2. Over 100 years of combined staff experience.
  3. Settlement Tracker will keep you informed of the progress by SMS/email along the way
  4. Our Flow charts for buyers and sellers (in six different languages) make the process simple and easy to follow.
  5. We are a brand you can trust, over 45,000 transactions since 1999.
  6. Located in the CBD, 99% of settlements happen within a 1 km radius of Landgate, settlements can be easily fixed quickly if any problems
  7. Receive a $500 travel voucher as a thank you upon settlement.
  8. Dedicated senior licensed conveyancers that will talk you through any questions or issues.
  9. No surprises or hidden fees, total disclosure.
  10. Residential, commercial and subdivision experience. 

 

What do your customers think about the service LJ Hooker Settlements provides? 

As we are an independent Settlement Agency Business, our clients know we look after their best interests and we will never compromise this important relationship. This is achieved by open and honest communication, and tackling issues as they are raised with straight answers and acting upon our client’s instructions. 

A lot of things go on behind the scene where our clients do not see the stress we go through to ensure the settlement happens on time….for example, we are sorting out any issues that arise and ensure its getting done in time before the settlement date.

There’s no greater compliment than a referral. And that’s why we are proud to say that over 50% of our work is private work generated from repeat customers or referrals from satisfied clients.

“We thought we would send you a note to say thanks. We know we have put you through a few mine fields over the last 12 months both in the case of our place purchased from Woodside, and the complexities with Jordan's purchase. You kept us informed at each step, and the level of communication was excellent. We trust we will not require your services again soon :), however, you will be recommended to anyone we know who may need the services your company provides. All the best.”

Mary and Tony C. Karratha

If you would like to learn more about LJ Hooker Settlements, get in touch with Rebecca Wilson and our team today on (08) 9485 0090. 

Meet more of our trusted business partners

Read what our clients have to say about our team at Mortgage Choice Perth

Posted in: Business tips

Contact us today.


Additional Comments? * :