Reviews from customers of Mortgage Choice in Stanmore & the Inner West
Here is some great feedback from our clients. At Mortgage Choice in Stanmore there's nothing we like more than happy customers, and we love it when we receive positive feedback about the experience we provide.
It has been a pleasure to deal with both Sally and Chantelle. Both are very professional, friendly, efficient and excellent communicators. We felt in very good hands from start to finish, whenever we needed clarification, they were very quick to help or find the answer for us. We can't thank them enough for all their time, help and an excellent outcome. We would not hesitate to recommend their services.
We had a tight time frame and more complicated loan and I don't think we would have made it if it wasn't for Sally's hard work.
Sally was warm and approachable and made us feel like she really wanted to help us. She helped us navigate the tricky path of maximising what we could borrow in an affordable way - she thought of things we'd forgotten about and things that hadn't even occurred to us. Her guidance was invaluable and her relaxed but thorough approach made us comfortable, and now we have a home we're comfortable in. Thanks Sally!
Sally and Chantelle were fantastic to work with. They helped us every step of the way from the very first meeting through to settlement. Their communication and professionalism is second to none and they made it as smooth a process for us as possible. I can't recommend them highly enough.
Sally & Chantelle were extremely professional and personable throughout the entire application and completion of my loan. I would recommend them highly.
We highly recommend Mortgage Choice Stanmore. Sally and Chantelle are both efficient and pleasant. Sally worked hard with us over a long period with a complicated set of transactions to get us the result we wanted. When settlement came on suddenly she made things happen.
Being not versed in contract matters, Sally handled everything. My numerous questions were never a problem, she made the whole transaction very smooth thank you Sally. I was frequently kept up-to-date with Chantelle's emails thank you Chantelle
Can't recommend Sally and Chantelle enough. Great advice and service made the purchase of my first property a very positive experience.
We have used Sally multiple times in the past. Both her and Aurora are very professional with fast easily understandable replies to any questions we have had. A pleasure to deal with. We would recommend to anyone.
The team at Mortgage Choice were outstanding when dealing with them for my first home loan. As a first home buyer I was quite inexperienced with these matters however liaising with Sally & Aurora made the process so much easier and easier to understand through their wealth of knowledge in this industry. Also i was provided with regular updates on how things were tracking and more importantly it was a huge benefit of how approachable both Sally & Aurora were and their willingness to assist. I am satisfied with the lender i have for my property and will definitely seek Mortgage Choice's services again in future if going for another loan.
Both Sally and Aurora have been amazing to work with. Sally is kind, caring and has your best interest at heart. I approached Sally after being told by another broker that it wouldn't be possible at all with my deposit. She was able to talk me through the process and responded quickly whenever I had questions. She made the process so easy to understand and kept me updated every step of the way. Both Sally and Aurora have great customer service and follow up. I would highly recommend Mortgage Choice!
Excellent service and help as first home buyers. Made a scary daunting experience so much better. Thanks for all your help and guidance.
We are very happy with how easy and successful the process was for us thanks to Sally and Aurora. We would definitely recommend them to anyone refinancing or taking out a new loan.
I couldn't recommend working with Sally more. Super personable, knowledgeable and quick to follow up - the whole process was made as smooth and as optimal as possible for me, and I'm very appreciative of that.
Sally and Aurora's help and advice throughout the buying process turned what could have been a very stressful time into an easy to manage experience. Thank you!
Sally's expertise was especially appreciated when it came to navigating all the fine print and forms associated with applying for our loan. It was also great having someone to liaise directly with the bank when it came to sorting out various issues that came up as part of the process. Aurora's regular and timely contact kept us feeling more calm and confident throughout what is generally a stressful time.
We had just about given up hope in purchasing a particular property, when a friend recommend we ring Sally at Mortgage Choice. This advice was the best advice we had been given as we finally succeeded with Sally's help in buying the house we had set our hearts on. Thank you so much
Unequivocal 5 stars. We could not be more satisfied with the service we received from our broker, Sally Boswell. She was utterly competent, prompt, informative, reliable, respectful, and human, all at the same time. She even has a good sense of humour! Sally was an invaluable ally in what can be a stressful process. We are very grateful to have had her alongside us the whole way.
Both Sally and Aurora made the process of navigating through the complexities of a home mortgage 'pain free'. So very helpful for a couple of novice clients like us.
Buying a property can be a nerve-wracking time, and one of the trickiest aspects of the process is organising a loan. In this regard, Sally and Aurora were invaluable. They gave us great preliminary counsel, they helped us crunch numbers, and they they then found us a loan that best suited our needs. Along the way, we had a long list of questions about fees, interest rates and other minutiae, and Sally and Aurora always responded promptly and clearly. All along, we felt we were in great hands. Thank you!
Sally and Aurora were helpful, available and fast (when we needed them to be) in securing our investment property loan. Sally came up with a range of great options and really seemed to know the products pros and cons with regard to our situation and Aurora did a great job seeing the loan through once we'd made our mind up. I wouldn't hesitate to recommend their services.
Excellent service. Great communication.
The ongoing communication throughout the process was the big thing for us. Whenever we had questions you ably answered them and we felt quite reassured. You also negotiated the difference in our communication styles well - not an easy task. We will definitely encourage others to use your services in the future.
We had used a broker for a previous purchase and had wondered whether there were any advantages over a direct approach to the banks. The service we received from Sally and Aurora showed us what a good broker could do. They were with us every step of the way in what was a complicated settlement. We will certainly be recommending them to our friends.
Professional, prompt and polite. Very happy with the service I received.
Sally made a very stressful time a lot easier, by happily managing all the finance related running-around. She genuinely researched all our available options and patiently explained them to us. We're really happy with our new bank, especially the price!
Sally was friendly, informative, accessible and always did what she said she would. We didn't have to worry about a thing.
I appreciated the commitment and communication that Sally provided and I genuinely felt that she had my best interests in mind. Sally was extremely easy to deal with and made the whole process smooth from initial contact through to the purchase of my property. Thanks Sally, appreciate it.
Sally found me an excellent loan tailored to my needs and delivered it in a very timely fashion.
Her communication and feedback throughout the process and after I received the loan was also excellent.
Sally was very professional right from the first phone call, to the initial meeting in our home right through to settlement and finalising the loan. Everything was made so easy, we just dealt with one person. We highly recommend Sally to anyone looking for a home loan.