What our customers say ...........
At Mortgage Choice in North Fremantle, we are proud to say that the majority of our business comes from people that have been referred to us. In order to do that we must provide excelent service and go that extra mile for our customers. But please do not take our word for it, see below on what our customers have said about us.
John & Sandra, On behalf of Thu Zar and myself, thank you very much for all your efforts in successfully completing what was a complex home purchase.
We decided to use your services again following the very positive experience we had with the purchase of our first property in Shelly in 2013, and we are very glad we did!
We would not have been able to get this one over the line without your advice, support and exceptional attention to detail.
Cheers, Thu Zar & Shane 8/10/2019
Thanks for managing my mortgage in a speedy and friendly way. 01/09/19
Thanks heaps John, you are always very helpful and make the whole process very easy for us. (March 2019)
As a returning customer to Mortgage Choice 10 years after buying our first home, I was happy that John remembered us. We have had a positive experience for the second time and rate the customer service form John and his team very highly. (May 2019)
I just wanted to thank you both so much for all the assistance you provided throughout this process...from coming to my parents house, to the regular communication and time you both invested in my journey to purchase my first home. I felt updated at all times and felt the customer service from both of you exceeded my expectations, allowing for a smooth albeit complex process. You were professional, genuine, and I would most definitely use Mortgage Choice again, and recommend John and Sandra to anyone who asks! 21/06/2018
5/5 - very happy with John & Sandra. 19/11/2018
Always accommodating & willing to help. Excellent communication and updates. Highly recommend. 20/11/2018.
Excellent service 5/5. Thanks very much for all your help. You made moving home a less stressful time. 27/09/2018
Thanks for coaching me through the process. 14/05/2018
Efficient, honest, caring & makes you feel that you are in safe hands. 10/03/2018
We found John to be very professional and extremely efficient. He made the whole process flow easily and effortlessly for us. We highly recommend his services. 02/11/2017
We are so happy with our new home and how smoothly the process went. John made the process effortless and enjoyable. His knowledge is reassuring and he was always happy to talk through my hundreds of questions. Thank you both so very much. I will continue to refer your services to others. 21/09/2017
All of the information provided was very professional, I liked the loan cost comparison supplied. I appreciated the careful advice about selecting a lender that would best fit my property type. 27/08/2017
Whole process happened in a smooth and efficient manner. Outstanding service on each occasion. I would not hesitate recommending to friends and colleagues. 03/08/2017
The service John & Sandra provided during the construction of our new home was great. They were always willing to look into our queries and assist with submission and follow up with the bank. Their professionalism is high level and they are a pleasure to work with. Thank you for making this process so stress free. 03/08/2017
We were very happy with the fact that we were kept up to date at every stage through the process & Sandra also kept our Settlement Agent up to date on everything as well. Fantastic job. 6/07/2017
Another successful loan arranged through Mortgage Choice! This is my third loan through John and I'll be sure to use him for my 4th and 5th if the opportunity arises. 28/06/2016
Excellent service. Friendly, fast and efficient. This is the second time we have used John's service's and would highly recommend him to friends and family. We would definitely use again in the future. Thank you. 02/12/2015
John and his team worked tirelessly to get us a great deal on our refinance despite very difficult circumstances. 30/07/2015
I'm so glad that Kenn & I had you as our broker. The service was excellent ! Everything was dealt with promptly & efficiently.
We are more than happy and have already recommended John to our friends and family.
Easy to work with, simplifies information. Fast, efficient and flexible.
Very efficient, professional and honest service. John took the pain out of what can be a stressful experience.
Good honest service and exceptional liaison & co-ordination with the Bank made the process easy. John also kept us informed every step of the way.
Always available, very helpful and returned calls quickly. provided good customer service and good explanations.
John was fantastic! he was always available for questions and explained everything. John & Sandra kept me constantly updated. 10/10!
Great service. John took time to explain all my options and was very helpful from start to finish.
Thanks for your prompt, efficient and proactive service - we really appreciate your advice and assistance and will recommend you to our family and friends.