What do our customers think about our service?
We welcome feedback from our customers. Here is what some have had to say about us.
Simon made the process of refinancing and applying for an investment loan very straightforward. He assisted us every step of the way, provided regular updates and made sure that he was always available to answer questions. He followed up our queries and was proactive with both the bank and our conveyance. He also checked in with us at the end of the process to make sure everything went smoothly. He was knowledgeable about different financial products and we are happy with the loans we ended up with.
Against all odds, Simon came through with a loan I didn’t think I would qualify for to settle on my newly completed apartment. He made the process super simple and transparent and I couldn’t recommend him more highly. Nice one Simon.
I couldn't have asked for a better mortgage broker than Simon from Mortgage Choice. As a first home buyer I naturally had about a million questions, all of which were answered with ease, speediness and a sense of calm. Simon regularly checked in and made phone calls throughout the process to make sure I was clear on all the activities that happen during a home buying journey, ensuring peace of mind at all times. If you're seeking a quality, friendly, professional and client focused broker you shouldn't go past Simon. Thanks again Simon, I love my new home!
We worked directly with Simon Allen. He was outstanding! My husband and I couldn’t recommend anyone better Simon (and his team). He demonstrated professionalism and integrity at all times.
Thank you for your exceptional hard work Simon.
What appeared to be a daunting task quickly turned into an incredibly pleasant first-home buying experience. Simon provided expert advice and proactively kept us informed with all stages of the buying process. Nothing seemed to be too much trouble and any concerns were promptly dealt with. Having lived in our property for a few months, we fondly remember Simon’s assistance and wholeheartedly recommend his services. Thank you for your ongoing efforts!
You've kept us so informed and held ours hands throughout the entire process. We quite literally would have been lost without all your assistance, knowledge and quick thinking.
Extremely happy with Simon and the service he provided. Very professional, he took all the stress out of the process and I would highly recommend him.
Thanks again for all your help. We are really happy with the result and will definitely recommend you to others and be back in touch when we're getting serious about renovating.
I would definitely recommend Simon as a mortgage broker. He is professional and always helpful, can be contacted at any time with any question or issue that needs to be resolved. I am very happy with his choice of lenders and products that were tailored to my particular situation and used his services several times.
Highly recommend Simon if you are in the market for a home loan. Simon is very knowledgeable about his products. He listened to my needs, answered all my questions and presented some very competitive options. Great service!
I have dealt with a few bank lenders but dealing with Simon has been the best service experience so far. Thank you for your attentiveness!
Simon was a great help, I would highly recommend him!
This was our first house and Simon guided us all the way through the process and answered what were probably silly questions. He knew his product very well, always easily contactable and always replied in a prompt time. I felt safe throughout the process and it was stress free thanks to Simon.
Simon has been extremely helpful in finding the best home loan that suited our needs. He was always happy to answer questions at any time and made the whole process a lot easier than anticipated. Highly Recommended!
Great after sales service - Simon contacted us about our existing loan and obtained an interest rate reduction with our current lender (no fees involved!) that resulted in substantial savings for us.
Could not have asked for better service, Simon was on top of everything and kept me informed at every step. Simon made the process very easy and I highly recommend his service.
Very professional and reliable. I highly recommend Simon.
I wouldn't hesitate to recommend Simon and his services - he was easy to work with, always reliable and quick to answer questions, this took the stress and confusion out of the process and got the job done!
Provided a range of great home loan options, responded quickly to my countless questions and made the process overall simpler (I hate paperwork and documents, he reduced and simplified this process).