Customer reviews for the Mortgage Broker Neutral Bay team
Our team aim high with our customers. Not only do we want you settled in your new home with the right loan to back you up, we want you to be so happy about our service, that you refer us to your family and friends!
Stephen has been a pleasure to deal with. He has been extremely helpful and responsive in all our dealings. I also like that he supports the community (albeit the wrong local AFL team - sorry not sorry). Highly recommend.
Having worked with Stephen and the team for some time now, we cannot recommend them enough. With a few bank related hurdles to jump over in our recent dealings, Stephen and co were always contactable to assist and guide you through. If you like being kept up to date on processes and where things sit then don't hesitate to give them a call. Even if you are not Sydney based.
Stephen and his team at Mortgage Choice Neutral Bay have made this journey an absolute breeze and have taken every bit of stress out of the process . They are very professional and go above an beyond for their clients. We will definitely be using them again.
Wonderful service and Stephen is the easiest person to work with, keeps on top of things but takes the stress out of it all with his easy going and personable manner. Shannon was super efficient too. Thanks to the Mortgage Broker Neutral Bay team!
Stephen and team took the hassle out of getting necessary approvals and their contacts at the bank meant things happened in a timely fashion. #highlyrecommended
Got what I wanted and even more! A very satisfied customer...
Being our 1st mortgage ever needed, we had a lot of questions around budgeting, interest rates and the whole process in general. Stephen from Mortgage Choice Neutral Bay was always happy to have a call and was extremely responsive and transparent with his knowledge. We spent 12 mths looking for a property which meant multiple pre-approval phases and mortgage budget tweaks. Stephen was always very accommodating and patient with us and our requests. Every time the bank came back with a new clause or changed rates Stephen always fought in our corner to get us the best deal which we've definitely been able to achieve. I'd highly recommend Stephen and have already referred a few friends and family onto him for their needs.
Very pleased with the service, the communication between us & all the help that was offered was second to none. I would have no hesitation in recommending anyone looking for a home loan. Thank you
We wanted to thank you for yours and Shannon's help with our recent purchase. You have both made the whole process smooth and hassle-free, as always. IN particular, your out-of-the-box thinking (and string-pulling!) really made a huge difference when it mattered most, and we now have our dream house to live in. Many, many thanks for looking after us so well.
Thank you Stephen, you have saved me $1,000 per month, I can't thank you enough! A chance introduction to Stephen from Mortgage Choice in Neutral Bay by a family member proved invaluable. After a review of my current investment facilities Stephen offered a strategy that resulted in a combined saving of $1,000 per month without extending the term or changing the current lender. I didn't have to complete or supply documents and best of all, the whole process was finished in days! I highly recommend you contact Stephen to review your loans, he is an expert and I am so grateful.
We are very happy with your service at Mortgage Choice in Neutral Bay. We always knew you would get us the best possible deal available and tailored to our needs. Thank you sincerely!
You were recommended to me by a friend and I guarantee my partner and I will be calling on your services again. Very prompt, efficient and professional service.
Stephen, we have worked together for years and every time you have made it such a simple process for us and always deliver exactly what you promised. Maree and I truly appreciate your outstanding customer service, amazing attention to detail and rock solid outcomes every time I rely on you. Thank you.
I have worked with Stephen Lemm and Shannon McLeish at Mortgage Choice, Neutral Bay on two occasions and would highly recommend their services. The communication throughout the whole process was fabulous and they are friendly, speedy and efficient!
Working with Stephen and Shannon throughout my loan approval and purchase of my property has been excellent; they have helped me tremendously and have been extremely efficient in answering any questions that I had.
In doing so it has made the whole process smooth and painless.
It’s been a pleasure dealing with them and I would be recommending them to any friends or clients that are looking to refinance.
Stephen was AMAZING from beginning to end. He was professional, responsive, prompt, friendly but most importantly understood the goals I was trying to achieve with refinancing and actually achieved it. After approaching another mortgage broker initially who turned out to be an absolute nightmare and was untoward in their approach with my risk profile which left me quite distraught my friend recommended Stephen as she has been using him for several years.From that first phone call I felt like reaching through the phone and giving him a hug as he was able to reassure me that he could better my situation. It was such a relief to me that I had found a professional mortgage broker and thats what sets him apart from his competition. He was honestly a godsend. He was like a breath of fresh air. I really can't thank him enough. THANK YOU!