Reviews and feedback from our clients
Our primary focus at Mortgage Choice in Ashgrove, Brisbane, is to provide great service. We take great pleasure in receiving positive feedback from our clients - clients who are happy with our service and willing to recommend us to their friends and family. Here are some examples of our most recent reviews. We are very grateful for all the reviews we receive. If you would like to write a review for us, please contact Donna Ogle on (07) 3463 0500.
We were very impressed with Stuart's polite, honest, knowledgeable and patient nature – it made us feel at ease about discussing our personal and financial plans with him. Stuart made all the required efforts to make sure we understood every single step and detail of the process. This allowed us to make the best informed decision. He not only found more competitive alternatives than anything we could find in the market, but also ones that better suited our personal priorities, current circumstances and future plans. The Mortgage Choice team as a whole made us feel informed and in-control throughout the process. Being a local business it makes us feel that we are 'doing the right thing' by using Mortgage Choice Ashgrove services. After telling my friends about my experience many have asked for Stuart's contact details to have a conversation about their current mortgage and the choices they may have.
Stuart Pullar assisted me by providing me with a couple of lending scenarios. With these figures at hand I was able to make a decision about the best option for me. At all times Stuart was very professional and helpful providing me with all the information that I required.
Julie Baade, another member of the team, followed up on the progress throughout the buying and selling with lawyer and estate agents. Altogether I was very satisfied with the level of expertise and personal service that I received. Many thanks again.
Thanks Julie, Stuart and Donna for your help with the process! You did an amazing job and made it very easy for us to get things set up. We won't hesitate to recommend you to our friends!
Thank you so much for all your help with the recent sale and purchase of our property!!! We couldn't have done it without your help.
I came for advice feeling not very optimistic about finding a solution, after previously seeking advice directly from my current lender. What I had to work through was a less than straight forward process which the team from mortgage choice have assisted me through successfully. They've all been a great help with prompt advice and assistance.
Very quick response, friendly and great customer care. I am thankful to Stuart Puller and his team from Ashgrove for their great support throughout my loan journey. I appreciate their ongoing support.
Best thing was they made my decision making easy.
Great team. I would use Mortgage choice Ashgrove again. I am more than happy to refer to friends and family.
The service we were provided was exceptional. We were guided through the process and where we had questions, concerns they were immediately answered. The advice we were given help guide us through our property purchase.
Great - made it so easy. Better than any solicitor advice and guidance.
I was a little apprehensive - but I really didn't have sufficient time to shop around myself. The service was so good that using your brokerage service will now be my first port of call. It just saved so much time and I got a better deal than I could have arranged myself.
Great service and got us a great mortgage deal, I can't believe why anyone would bother going to the banks themselves.
Service was excellent throughout the entire process, right from the initial contact. The ongoing feedback and assistance was far and above what we expected and made the entire process of obtaining a loan for investing a very simple exercise. We were especially pleased at the full explanation of all options in plain English and having very detailed plans presented to us.
Great service - Stuart went above and beyond, helping us choose the right loan and answering all our questions. Highly recommend.
What can you improve on? Nothing. If it ain't broke, don't fix it!
Stuart was professional and very helpful, always following up quickly with any enquiries. Would use the service again for sure.
We are so happy with the service we will be recommending you to everyone. Thanks Again.
I can't think of anything you could improve. I was really happy with everything from beginning to end.
We just wanted to say thank you so much for giving up your Saturday afternoon to help us understand mortgages and lenders much better.
I feel that my many hours of research have paid off. Your advice and help today has made me feel confident that I was on the right track with my understanding of how things work!
We began our search in October 2011 but today is the first time I have felt excited about buying a property. Up to now it has been a chore, so thank you - you have definitely met your goal and made this process fun.
We are extremely lucky to have found you. Thanks a million and all the best.
I would like to take this opportunity to thank you for the wonderful support and job you have done for us during our mortgage search. Stuart, you were more than helpful in answering all our questions even when they weren't part of your role. You were always quick to respond and call back and were always happy to help and most importantly, honest. We will definitely be referring you to any friends/family/colleagues that require your service.
Stuart's help I was able to secure a great value loan on the property of my dreams. His expert knowledge of the finance industry meant he was able to overcome potential problems to find the best mortgage for me, quickly and easily too.