A very good experience with help that are after hours. Trent Winstanley and William Woods gave help that were above and beyond. Will definitely go with them on our next property and recommend them to friends and family.
Very happy with Trent's excellent advice.
The service we have received from Trent has been outstanding. He has extensive knowledge in his field and dedicated sufficient time and attention in explaining our options to us. During the process of our build we have had numerous queries for Trent and he always receives them positively and never made us feel we were a hassle. Overall Trent's customer service is excellent. We will most definitely use his services in the future and we have already recommended him to numerous family members.
Trent Winstanley has been invaluable in assisting us with our re-finance and future purchase of a second property. With Trent's competent assistance we have been able to secure the most beneficial mortgage rates in the market for our individual situation. Trent is approachable, highly efficient and personable. Importantly, we feel that our choices have been well educated and executed with Trent's assistance. We could not recommend him more highly. We must also acknowledge Trent's colleague Mr William Woods, who has been supremely organised and timely in his communication with us. With William we feel very well looked after and confident in his abilities.
Trent had exceptional communication through the entire process. His honesty and ability to deliver against all promises was a standout.
Trent was very professional with a friendly manner and not pushy, he gave me options that best suited me. There wasn't a question he couldn't answer and didn't make me feel silly if I thought a question was silly. I have already recommended Trent to my family and friends. I would definitely use him again.
I am a business owner and I am also a consultant and I appreciated the way he did business.
Trent was extremely polite, patient and very thorough throughout the whole process. Being first time home buyers, Trent helped us through and ensured we understood each and every step by explaining everything in a language we could relate to. Made it very easy for us!
Trent was extremely helpful. He enabled us to achieve the loan we wanted within a week! He and other staff were always professional and available. We would certainly recommend him to others.
Trent and William have been excellent to me even when I become the difficult customer. at no time did I feel dismissed when I was unsatisfied with another part of the process. I feel like I was looked after in a way which my bank was not able to do. I was referred to Trent and I will refer on again.
Trent was very helpful and friendly. He was quick to get back to us with information and could also answer all of our questions. We will definitely be using Trent again in the future. Thank you
This is the second time I have used Trent for my mortgage options. He is always there to provide great advice and options. I have recommended him already to quite a number of my friends and family who have also used him to facilitate their home loans.
Trent and Will had a short time frame to help me get my investment loan sorted out as I had placed an offer in on a property and had to rejiggle a few things around. Nothing was too much trouble for them and were always available to answer my questions and help me when needed.
I will definitely be back to do business again whether it is purchasing another property or refinancing, and have no hesitations in recommending them to others.
We were very impressed that Trent came to visit us at short notice & did all he could to gain approval from the bank very quickly after presenting us with a selection of the best products available. Overall a fantastic help to secure our first home!
Trent was knowledgeable, he gave us helpful advice and he was flexible in the location & time to meet. Thanks!