Reviews for Mortgage Choice from some of our happy clients.
We love to hear feedback from our clients as it helps us to improve and streamline our service.
If you're a recent client of Yuhann's at Mortgage Choice and would like to provide us with some feedback or a testimonial, please send it through to firstname.lastname@example.org or leave a review on our Facebook Page or Google Review page.
The first time I met Yu-hann was three years ago to estimate my first house loan affordability. However, I only managed to buy my first home recently. He is a very patient and trustworthy person. The more important thing he is willing to spend time to answer any question that you have about home loan and provides information about first home buyers need to know
Giving the nature of my work where I travel a lot, buying a property can be a difficult task. After gaining my sale of contract papers, all I did was to engage my broker with the conveyancer. It was a seamless settlement with a piece of mind that I have been looked after by a professional. I would recommend using Yu-hann as your mortgage broker any time.
Every step of the way you went the extra mile to help us. Your efficiency, attention to detail and personability is remarkable, especially also for how busy you must be! We couldn't have done it without you! We can't thank you enough!
You were amazing! You took our calls at anytime, and always made sure you explained everything fully. You found us a good deal that suited our needs, and helped us come up with a game plan to get the most out of our money. You really went above and beyond anything that I would have expected from a mortgage broker. Thank you so much for your amazing help.
Absolutely happy and grateful. Yuhann is the best broker we ever have. He’s very helpful and always inspire us .
Detailed, proposed plans are tailored to customer’s needs.
Yuhann is very professional, knowledgeable, effectiveness, fast response. Mortgage been approved in a very short time and everything go smooth. Thank you.
Service was hassle free and arranged what I wanted for my satisfaction.
Your professionalism is always evident Yuhann and you went above and beyond to help Steve and I purchase our rental property/retirement home. We would not hesitate in recommending your services to family and friends. Thank you!
Yuhann ticks all KPIs on green. Can not imagine any better.
I can highly recommend your services as I am an individual that deals with anxiety and you listened to my needs, made me feel comfortable, minimised the stress. Just an amazing job and would never go anywhere else. Thank you for being understanding and answering all my questions and what I appreciate the most is that even after it was all completed you still kept in touch and made sure I was ok and still continued to help with any questions I had.
By far the best broker - will always recommend you to everyone. Went above and beyond to help us.
Fantastic service, thanks a lot!
Yu-hann is really professional, always responds quickly and answers our questions patiently. He explains every questions clearly and notices us at the earliest time if he got any update. Highly recommend to everyone.
Explained all steps through the process and options available clearly and concisely - great communicator. Very efficient and helpful.
Yu-hann is always friendly and helpful. Prompt in responding to queries and nothing seems too much trouble. We have used this service a couple of times now and will continue to in the future 😊 highly recommend to anyone!!
Yuhann was absolutely amazing. He is extremely dedicated and was with us 100% from the very beginning. He always went above and beyond and nothing was ever too much trouble or “out of work hours”. He explained things very clearly and made sure we were comfortable with all decisions. Would highly recommend Yuhann Liu to all family and friends, and even strangers. He is top notch! Thank you.
This is our second time dealing with Yu-Hann. Yu-hann has been very professional and knowledgeable with the whole process. He has been very proactive and clear with the communication. We don't need to make calls to him because he's always around for the updates. He chases the progress with the banks constantly and ensured we are up to date with the status. We had so much confidence with Yu-Hann because he is just so reliable. Highly recommend!
Yu-hann went above and beyond to secure the finance we needed for our dream family home. It wouldn't have been possible if it wasn't for Yu-hann's knowledge and persistence. I genuinely believe Yu-hann truly cares about his customers and he is willing to do whatever it takes (within reason) to achieve your goals. This is our third loan we have secured through Yu-hann, so that in itself is a testament as to why we keep coming back to him for all our loan needs. Thank you again Yu-hann for allowing us to live in the house we finally want to settle down in for a very long long time and we couldn't be happier.
Honestly, it was so easy dealing with you! Never too late in the night to answer any silly questions via text or email. You truly made the experiment of buying a house absolutely unforgettable! Highly HIGHLY recommend Mr Yu-Hann Liu.
We were very happy with your help before, during and after our loan was approved. You went above and beyond the duties of a Mortgage Broker and we will certainly be in touch for any future financial affairs.
Communication and service was not only of the highest standard, complete with clear and consistent communication the whole way through, but it was personable, honest and genuine. I felt confident from the first meeting that i was with the right mortgage broker and my trusting my instincts did not disappoint. Thank you so much Yuhann for going to the lengths you did to ensure that all of my needs were taken into consideration and for all of your hard work to get me to where i am now. It has been an absolute pleasure and i would not hesitate for a second to seek out your services in the future!
I am satisfied of you 100%. Thank you for look after us. And always helps..
Good friendly service which resulted in our new home.
It's perfect, all the follow ups and the customer service I have experienced is 100% satisfied, can't rate anything lower than 100% because it's too good. Thanks for being very helpful with your high efficiency of sorting loan approvals. I literally just recommended my friends tonight that if they need any assistance with their financial they can come to you.
Yu-hann worked with us from day 1, working out our borrowing capacity, working through pre-loan approvals, then the loan application and finally settlement. Yu-hann was terrific in hand holding us through the process, taking the time to clearly explain each step and the pros and cons of each decisions and how these decisions relate to our own situation.
Despite carefully crafting a finance package that gave us the best deal and features we were after, Yu-hann came into his own during the loan application and settlement activities. Examples are many, but some that simply highlight the service provided was Yu-hann coming to our house to explain the loan paperwork and assist us complete the documentation correctly and he arranged all the witnessing - a massive bonus. Another example is Yu-hann working directly with our solicitors and real estate to ensure all questions were answered very quickly and any issues were resolved same day if not within hours.
Yu-hann made himself available to us outside of hours and was always contactable, friendly and customer focused.
I strongly recommend Yu-hann through any finance process and will indeed be calling him first next time we have a finance need either new loan or re-finance.
Yuhann - C & I have had associations with banks many times in the past. The amazing thing is that you sold the banks product better than they could.
By this I mean, your level of detail in taking the time to explain the benefits, the pit-falls, the costs, T's & C's etc, was fantastic.
You showed great patience because we required a high level of detail as we are on the Last Roll of The Dice financially and wanted to be 100% sure that we had any potential downside mitigated.
Our second property settled 3 days ago and we could not be happier knowing that we have a secure deal which suits the stage in life we are at right now.
We will recommend you to any of our friends or family who we know are looking to raise capital for a loan.
Yuhann went beyond his service and made our mortgage application a walk in the park. Would recommend his services to all family and friends.
Terrific insights and tenacity to work through a Loan structure that fit what I wanted to do and to make it happen with the banks. Great responsiveness and open willingness to help I'd highly recommend speaking with Yu-hann if your considering a loan.
Yu-hann is the most helpful person!
Yuhann went above and beyond to help my husband and I purchase our home, we can not recommend Yuhann enough, he is extremely friendly, professional and always willing to help.
Thank you so much. You really made everything so easy for me to understand. I was just a lay man in home loans but now I can even explain almost everything to anyone. Thank you so much for teaching me and giving me best plan and even helping me on all other matters as well. I trust you more than my solicitor and I have to call you to simplify all his talks.
We were very happy with Yuhann's service and the outcome we wanted was achieved very quickly and efficient.