Our support

From marketing and lead generation support to compliance and operational support, here’s how we will support you in the journey from new business owner to the skilled business operator.

Kick goals with our ongoing support

Our franchisees learn best practice from the best in the business. We go to great lengths to make sure that each and every mortgage broking franchise is reaching their potential by providing them unparalleled support and services.

From marketing and lead generation support to compliance and operational support, here’s how we will support you in the journey from new business owner to the skilled business operator.

Why choose Mortgage Choice?

At Mortgage Choice we pride ourselves in being able to offer superior ongoing support and mentoring, a strong lead pipeline backed by 28 years of branding as well as the latest tech tools that all will help you achieve business success. 

While some of our franchisees have come from the finance industry or have mortgage broker qualifications, many of our business owners have come from vertical industries.

As long as you have a drive to succeed, have a CAN DO, WILL DO Attitude love sales, and are a people person, you have everything you need to become a successful mortgage broker.

On average Mortgage Choice brokers outperforms the market in upfront payments, trail commission and average loan book balance. Thats one of the reasons why Mortgage Choice has the most representation in the National Top 100 Brokers in 2019 and 2020.  

Book an appointment todayto find out more about joining the Mortgage Choice team! 

Benefit from brand and marketing activities

  • In business, brand is everything

    Without a strong, proven brand many start-up businesses struggle to succeed. Consumers recognise and trust the Mortgage Choice brand.

    Our ‘Client for Life’ philosophy sees us rewarded with 90%+ customer satisfaction ratings. Our customers don’t just return to us time after time, they recommend Mortgage Choice to friends, family and work colleagues.

    We have been building our brand since 1992. As a franchisee, you benefit from the strength of the Mortgage Choice brand from day one. To help you get started, we’ll match you with an established franchisee within the business who understands the journey you’re on. They’ll provide you with unique insights into their business and share secrets of their success.

  • Marketing support package

    When you commence with Mortgage Choice, you are paired with one of our digital marketing experts (DME’s) who have had over 5 years experience previously working with our franchise in a field marketing role.

    Our marketing support package will help your business create an effective digital footprint by setting you up with the following:

    1. Set up a business website
    2. Set up business social medial sites
    3. Develop and manage a local marketing awareness campaign
    4. Handover meeting to review activity reports and recommend best-performing channels and messages for the continuation of advertising over the following 6 months.
  • National & state conferences

    Our National and State Conferences are an opportunity to learn, network, develop a sense of community and above all, celebrate shared success. You’ll be inspired by our world-class speakers, learn from our high calibre workshop sessions and be reinvigorated knowing you are part of something special – the Mortgage Choice community.

  • Generating leads for your business

    Our national and local marketing activities are geared towards helping you grow a strong pipeline of leads.
    You’ll benefit from marketing activity such as a significant investment into paid search, a unique social media content platform, lead nurturing and advertising across radio and TV. You'll also have access to our Marketing hub where you can order and customise all your traditional marketing materials for your promotions and in-store advertising.

  • Award-winning marketing platform

    Our creative platform and centralised communications program offer outstanding benefits to our brokers across a national and local level. Are they the best in the industry? Yes. Mortgage Choice was awarded Broker Marketing Platform of the Year at The Australian Broking Awards 2017.

Broker Platform

Mortgage Choice is passionate about providing franchisees with the tools of the trade they need to succeed. In 2018 we made a significant investment in innovation, building a brand new and purpose-built online Broker Platform which is totally unique to the market. The platform is intuitive, can be used on any device and will significantly reduce data entry. It will enable Mortgage Choice franchisees to run more efficient businesses and deliver a better customer experience.


Some of the features the cool tech tools that can be found in the platform are:

• Dashboards to understand sales performance and sales pipeline;
• Comprehensive transaction modelling to accurately understand customers borrowing capacity;
• A detailed product catalogue for all lender products on the Mortgage Choice panel;
• Pipeline displays to quickly see the status of inflight loans.

"Designed and built in-house by a talented team of technology professionals, the new Broker Platform easily integrates with multiple systems to reduce data entry, to deliver good business outcomes for our brokers and improve the customer experience.” 

- Susan Mitchell, Mortgage Choice CEO

    Share & connect with your peers

    To help you get started, we’ll match you with an established franchisee within the business who understands the journey you’re on. They’ll provide you with unique insights into their business and share secrets of their success.


    Tabbed Female Broker Meeting 570X320

    We provide an extensive professional development program, with the support of our partners, through a combination of face to face and online delivery.  This includes compliance and technical skills content as well as advice services development and delivery, and business management. It's an excellent opportunity for peer sharing and to give feedback to the licensee.


    Tabbed Broker Walking Street 570X320

    Our National and State Conferences are tremendously popular. They provide an opportunity to learn, network, develop a sense of community and celebrate shared success. You’ll be inspired by our world-class speakers, learn from our high calibre, practical workshop sessions and be reinvigorated by being part of something special – the Mortgage Choice community.


    Tabbed Broker Stephen 570X320

    TBA Broker Stephen 400X400

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