Reviews
Average client rating
4.9/5 From 124 Reviews
Being self-employed was making things pretty tricky with everyone else we had spoken to, until we found Evie. She made things so easy and clear, and we were approved within a few days of sending through all our docs. There's just no way we'd be moving into our own place if it wasn't for her.
Evie was super helpful and was happy to answer any question, no better how basic. She was very prompt with all correspondence and made the process of obtaining my first home loan much easier. Thanks
Evie was able to obtain a really good rate for moving from fixed to variable. Great service as always. Compared to whats on the market I am very impressed. Thank you
We cant rate Evie high enough
Evies communication, professionalism and expertise throughout the whole loan process has been very much appreciated and made an otherwise stressful situation very calm indeed.
We have and will continue to recommend Evie to our friends and family.
I used Evie for my first home loan. Buying a house for the first time was quite daunting, as there were so many things to consider and you don't know where to start. Evie was able to answer all my questions as well as helped me with all the paperwork. I was updated along the way throughout the whole process with my home loan application. I used Evie for the 2nd time to refinance and I won't hesitate to use her again. I would recommend her to anyone that needs a mortgage broker.
We have had the pleasure of using Evie as our mortgage broker for the past 20 years. Evie always provides great advice and finds the best deals for our circumstances. We have had the pleasure of referring Evie to many relatives and freinds.
Evie is an excellent mortgage broker and a lovely person to deal with. She recently helped me refinance and I'm very happy with the results. Highly recommended.
I would highly recommend Evie for any mortgage requirements. She is extremely professional, smart, friendly and very proactive. She constantly kept me informed and updated with the whole process and answered all my questions promptly. Her attention to detail and personal service is exemplary. Evie is a superstar broker
This is the second time I have used Evies services as my mortgage broker.
Her expertise, advice and support was invaluable in helping me navigate the refinance process.
She was incredibly invested in helping me deal with various financial institutions. This was evident as she secured an amazing rate for me which I acknowledge the enormous effort Evie put in to make this happen. During the entire process, communication was key as Evie was very patient in answering all of my questions and keeping me updated at each stage either via phone calls, text messages or email replies.
Not only that Evie has a wealth of knowledge in the industry and being highly professional, her people skills and her ability to connect was exceptional which truly shows who she is as a person.
As per my first home loan experience with Evie, I was not expecting anything else but the highest level of support and expertise which I definitely received during my refinance process.
Evie was absolutely wonderful to work with and definitely committed. I would highly recommend Evie to anyone requiring an excellent mortgage broker and have referred her to my family and friends.
Thank you so much Evie, you are the best broker by far
Thank you so much Evie. You are truly an amazing person ! It was a long and convoluted process getting to settlement and you have gone above and beyond with your support and providing me with the best rate and best advice. I am very grateful, thank you ??
Evie is by far the BEST mortgage broker we have come across We found her through word of mouth and are so lucky we did As a young couple, we needed a mortgage broker who listened, guided and worked hard for us. Evie found us a fantastic rate and went above and beyond what any broker has done for us in the past She is VERY knowledgeable, punctual, up-to-date, professional and I cant forget. Such a beautiful person THANK YOU EVIE Ruby Scott
Evie has been incredible, she has a great communication style that made me feel comfortable and confident from the beginning. her knowledge is outstanding, I would recommend her to all of my friends.
Evie has been helping us since 2002 to secure the best products and rates, highly recommended.
I have dealt with Evie on two seperate properties. Most recently performed a mortgage health check and she was able to secure lower interest rate than myself. Evie is always knowlegable of products and explains everthing clearly. I always recommend Evie to family and friends as she is extremely trustworthy and never advises you not in your best interest.
Amazing service. Evie is very professional, knowledgeable and goes the extra mile. Highly recommended.
Ive been using Evie for all my loan needs for many years and cannot recommend her enough, shes always on hand to answer any questions and has excellent relationships with a lot of the finance institutions she deals with which makes a huge difference.
Evie had our best interests at heart and saved us lots of money refinancing our home loan to a very competitive rate. She made refinancing a breeze. Very happy, thank you so much Evie.
We value your expertise and professionalism.
Experienced, reliable and efficient! With Evie there are no games just results. That is why my family and I have worked with Evie for years and continue to do so. Thank you for all your help Evie!
Evie has been helping us with our home loans for over 5 years. She recently assisted us with our new Investment loan. She is so knowledgable, personable and fast! She is even helping to assist with advise associated with the recent interest rate hikes. I would not use anyone else!
Evie has helped us through so many different mortgages now. Always polite, responsive and knowledgeable.
We went through refinancing of our homeloan recently in order to get a better rate and i was referred to Evie from a work colleague who had nothing but great things to say about her.
I flicked Evie an email, and to my surprise received a response within 5 minutes - which absolutely blew me away (as most dealings with brokers in the past saw at least a half day response).
Evie was able to find us the best rate at the time and continued to be responsive throughout all our dealings with her.
Our situation was a little tricky in regards to our previous loan, but Evie preservered and was able to call upon her industry contacts to see us through to resolution.
Evie definitely took the stress out of the situation for us and we are very happy with the rate that she was able to get for us.
Thank you for all your help Evie, you have been wonderful to deal with.
Evie has been helping us with our homes for as long as we can remember. Three things really stand out 1. succeeding in getting the pricing to the right level 2. keeping up with our circumstances 3. always quick to respond. Thanks Evie!
Evie took the time to understand my situation with the flexibility I required to obtain a competitive rate that I couldnt of got otherwise. I felt Evie was with me at every step, answering my questions, and providing me with options I hadnt considered as a previous buyer. I would recommend Evie as someone that goes that extra mile to stay on top of your needs and bring it all home and secure the best for you.
We've been working with Evie for over 25 years... Evie is a passionate professional who sincerely works for the best outcome of the client.
Can only speak with enthusiasm when referring to Evie.
Thank you for all your assistance.
This is the second time we’ve used Evie. Evie is highly professional, responsive and goes out of her way to help. Evie also helped us secure a great fixed rate. Highly recommended.
This is the second time weve used Evie. Evie is highly professional, responsive and goes out of her way to help. Evie also helped us secure a great fixed rate. Highly recommended.
Evie Anastasiou handled my first home loan over 20 years ago. In refinancing recently, I knew who to reach out to right away. Professional, very client focused, smart & knowledgeable of products. Why go anywhere else when you are in very good hands!
I found Evie's help with re-financing absolutely invaluable. She is knowledgeable, experienced, friendly and a pleasure to deal with. I think she's one of the most professional people I've worked with in any setting.
Evie went above and beyond with her services offered, I would definitely recommended her services 100%. Jason
My adviser (Evie) was outstanding. I would highly recommend her and using Smartline. She was personable, professional and available to answer all my queries with exceptional and up-to-date knowledge. It was the right decision to use Smartline.
Excellent service thank you
Evie was awesome - very responsive and went out of her way to be helpful. Thanks Evie!
Evie was so professional and put me at ease. All her efforts, guidance, support and patients and answering all my questions is greatly appreciated. Look forward to continuing this professional relationship with Evie and Smartline. JP
Evie has been brilliant thoughout the entire loan process.(once again). I have been Evie client for over 18 years, and hope to continue to use her service for a very time, this is due to her outstanding service, knowledge and capacity to go beyond just selling loan advise. The only negative is your company name, I feel it’s stupid name. Smartline? It’s mean less. Thank you for reading my comments.Regard Thilo.
I contacted Evie on the recommendation of a friend and was immediately comfortable and confident that I had made the right choice. From our initial meeting Evie always made time to talk me through the mortgage process, and would follow up promptly to queries and requests. I felt comfortable and confident in my choice thanks to the advice provided to me by Evie. I appreciated being able to meet face-to-face aling with the phone and email support provided.
Evie has been our consistent advisor for over 10 years and 3 mortgage/refinance events. We continue to be always happy with all aspects of her advice and work and value her input throughout the process and are delighted to advise friends and family of how helpful, professional and consistent her services are. Thanks Evie, Kevin and Susan.
Evie was a great support during the whole process and happy to help at all points! Very informative and knowledgeable when it came to the range of mortgage products available.
Wayne Dive was fantastic to deal with, as was Heather Williams, who was my Client Service Manager in the latter stages of setting up my mortgage. They were both very accessible and responsive. Wayne patiently explained many aspects of the process to me. He is a very decent and ethical person, which is worth a lot in a mortgage broker.
Our experience was exceptional. Evie kept us well informed throughout the entire process. Communication was excellent We were so impressed by our experience that we have recommend Evie to any of our friends and colleagues looking for advice.
Evie kept us informed, provided us with great advice, and looked after us from start to finish. Thank you Evie
Evie kept us informed, provided us with great advice, and looked after us from start to finish. Thank you Evie!
Evie has assisted not only myself but also people I have recommended her to, in what I would consider, "amazing service" and always pleasant and explains the intricacies in an easy to understand way. She works between you and the lender and ensures your needs are met.
Thankyou Evie once again.!!!
Good on you SMARTLINE for having Evie on your staff...she is an asset!!!
Evie has assisted not only myself but also people I have recommended her to, in what I would consider, amazing service and always pleasant and explains the intricacies in an easy to understand way. She works between you and the lender and ensures your needs are met.
Thankyou Evie once again.
Good on you SMARTLINE for having Evie on your staff...she is an asset
Evie has provided us different loan options after understanding our needs. She followed up the whole process of our loan application and we were totally hassle-free.
Evie has provided us different loan options after understanding our needs. She followed up the whole process of our loan application and we were totally hassle-free.
Words cannot really stress enough how fantastic Evie is. She is such a true pleasure to deal with and I have recommended her to most people I know !
I honestly cannot believe how knowledgeable Evie is on most products out on the market and has matched me to the best one ever to suit my financial needs & lifestyle.
Evie is a true asset to your company !
Great friendly advice
Worked on my loan and didn\'t stop until I got it with the bank, as I had my own business the bank made it hard for me, thanks Evie
Evie\'s amazing!
This is the second time she\'s helped with my mortgage and refinancing my mortgage.
She did her utmost best to assist us, got the best rate for us and was always easy to be contacted.
I would definitely recommend her anytime.
Thank you Evie!
Evie's professionalism and customer service is outstanding I cannot recommend her highly enough.
Evie is very quick in responding to my queries and always take the best approach to address them. I\'m impressed with her professionalism and her dedication to her work. I would not hesitate to refer Evie to my friends.
Evie has been awesome.
She made the whole process so much easier than I expected. She was extremely responsive and pro-active from start to finish.
Thanks Evie!
I\'ve used Evie twice now and she was always very helpful, knowledgeable and accessible when time was tight.
Evie was incredibly helpful for us through the entire process of purchasing our second property. I found her more helpful than our previous relationship manager at a bank directly, she was able to help explain the options and personalise the advise for us.
Evie went above and beyond to ensure we felt completely looked after, even when she had to go in for surgery - it was clear she is exceptional at her job.
Evie was recommended to me and I have since recommended her to family members & friends who are purchasing property.
Evie was great, very helpful - straight to the point and made the process much easier
Evie was amazing - we first met two years ago, and went through a couple of pre approvals before I found the right property. The product she advised on was definitely the most competitive in market. She was responsive, informative and a pleasure to work with. I have a home I absolutely love and got there faster than expected (a 4 week record settlement) only because my advisor was so fantastic. Big thank you!
It\'s always a pleasure working with Evie.
Things happen quickly and she makes herself available to answer queries whenever needed wh I appreciate.
Evie was a dream to work with in regard to refinancing our home loan, we just wished we had contacted her earlier! From the first phone call, to finalising the loan, Evie guided us through the process with ease and was always there to provide support and advice. I would strongly recommend Evie to my friends and family!
Donna Okunbor
July 2016
Evie customer service and professionalism was/is the best! She was quick in responding to all calls/emails regarding our refinance requirements/needs. She made this process the smoothest ever, I\'ve heard so many negative stories regarding refinancing that we were hesitant! If I ever hear of anyone applying or searching for a refinance bank, Evie Anastasiou will be the first words out of my mouth!
Thank you so very much for providing such outstanding Customer Service!
Regards,
Lou
Evie was very prompt with queries and following up actions. There was excellent service provided and frequent contact to ensure we kept things going at the pace we needed. Very comprehensive with the process and keeping us informed of how to go about things.
I've been dealing with Evie for over 7 years and this was my for purchase. Her commitment and loyalty is flawless. Her experience and insight into the market is exceptional. I will continue using Evie for all services provided within her portfolio. Thank you!
Evie provided exceptional service - friendly, professional, knowledgable. She was always available to provide guidance and support. Evie was very proactive in escalating and following through to resolution some issues which were encountered prior to settlement.
Evie was amazing. I was in contact with her way before I even was ready to purchase my home. She was always there to answer any questions I had regarding how much deposit I should have to the FHOG. I would defiantly use her again.
Evie did a really fantastic job, we couldn't have ask for better help. She is a great ambassador for your company. Keep up the good work Evie! Des
I been been dealing with Evie for over 15 years, and have recommended Evie to many of my friends. Her strong communication skills and can do attitude has impressed many of my friends. If one word was to describe Evie, it would be outstanding. Kindest regards Thilo.
Evie is amazing. She goes above and beyond. Never gets annoyed with my many, often stupid questions. She's fabulous.
Evie went above and beyond our expectations. Evie's communication and follow up was first class.
Evie was fantastic as always. Easily accessible and helpful the whole way through. Look forward to working with Evie again when re-finance time comes around.
This is a second time we dealt with Evie and we would highly recommend her services. We would certainly contact her again in the future. Arijana Hodzic & Rawia Mansour
We have worked with Evie on and off now for the past six years. She has always been extremely well-informed (even more so than the banks), always available and delivers results. We have and will continue to recommend her and the services of smartline.
Evie has been helping us for over 10 yesr I will not speek to anyone else. Itrust her and she is always ready to help.
Even when Evie was away on holidays, she made sure we had a contact here in Sydney to talk to. She's fantastic!
I only have the nicest things to say about Evie. She had my loan approved within two days of me knowing my apartment was going to be sold by my landlord and without this I would have lost out on the property. Her extensive knowledge of the home loan industry and her professional friendly approach made buying my first property a breeze. I couldn't have done it without her. I would highly recommend, Evie to friends, family and anyone looking to get a home loan. I know I have said this to you so many times but thank you again Evie. You are the best!!!
Evie is very fast in getting back when I have any questions in regarding to my loan, she's especially helpful when I was overseas and having some difficulties in making the 10% deposit payment. I would certainly recommend her services to my friends.
Evie was very patient and helpful.
Evie has been my mortgage adviser for many years now and is always prompt and professional with her service. I have no hesitation in recommending her service to anyone who wants a great broker.
Evie was thorough, professional, courteous and listened to our needs. She always had time to answer our questions and we really aprreciate her good service.
Quick, efficient, and a great communicator. I'd recommend Evie to anybody seeking advice on financial products.
Evie was personable and very contactable throughout the process.
I was very happy with my service. I am quite a busy person and when I need answers on items its nice to have a quick response. Evie always called back or answered the phone where possible. I was informed all the way and it was not only one loan Evie was organising it was another which I needed re financing. Even though the loans are now settled I know I still can call for any advise. Very Happy
Evie did an exceptional job in terms of matching the right loan to suit my needs as she listened carefully to what I required. Her knowledge of the home loan market is highly commendable. What really impressed me was that the loan was conditionally approved in a matter of 24 to 48 hrs. Evie's service was amazing and I would recommend her to everyone that I know friends, family, work colleagues absolutely everyone. She is a great girl and an asset to your company. Thanks Smartline for your exceptional and brilliant service.
We have used Evie on two occasions now both times everything went seamlessly. Interesting enough we went directly with the bank on the other occasion & had nothing but trouble. Appreciate her help.
Evie's prompt reply and response and the way she follows through is examplary. We would highly recommend her to any of our friends. dot and annie
Was great to have Evie on board again.
In considering my loan, I initially canvassed several services. None of them showed anywhere near the service, professionalism, enthusiasm & friendliness consistently displayed by Evie. I could not be happier with the entire process from go to whoa. Evie was initially recommended to me by a work colleague & I would have no hesitation in recommending Evie to anyone seeking a home loan, confident in the knowledge that they would be well served by Evie at all times. She is such an asset to Smartline & it was a pleasure to go through the entire loan process with her.
Evie is more than we have expected. She was helpful, approachable, friendly, knowledgable and professional. We had all our questiones answered and the best advise given by Evie at our convenience. Her availability and willingness to help made a big difference in the lenghty process of our refinancing. Thank you!
We have been using Evie for the past 6 or so years. Each time we find her excellent, making a complicated process easy. Thank you
Evie was most helpful and had plenty of advice on how to avoid some of the pitfalls that we could have fallen into.
