Reviews
Average client rating
5/5 From 112 Reviews
Very professional and great service.
Would highly recommend Mortgage Choice to anyone looking for a broker. Our situation was a little complicated but Gary was able to get us across the line with no hassle.
Gary was very knowledgeable and experienced and was able to secure a loan for me and my children to start over. Nothing was too much for Gary and his partner and I cannot recommend him highly enough. I will definately be using Gary again in the future and recommend him to anyone needing to secure a loan.
This is my second time borrowing through Gary, its always a pleasure.
Gary has been great to deal with as we sorted out our new mortgage. Our situation was complex but Gary made sure we were kept in the loop all the way and worked hard to find us the best outcome for us. Highly recommend the Team at Mortgage Choice Port Macquarie
We cant thank Gary enough for his amazing work, and we would be lost without his help Gary was so understanding and always helpful with my copious amounts of questions and emails. I recommend Gary to everyone. Refinancing the mortgage, consolidating loansdebt, and still having money for renovations has taken a lot of pressure off us and put us in a much better position. Thank you for your hard work and persistence to make this happen. We really appreciate everything you have done
Gary and the team were so helpful and made the purchase of our home smooth and easy.
Gary and Carmel are a superb team that finalised our mortgage refinance in a short time with little fuss.
This is the 3rd experience we have had together and I cant recommend their services enough.
A huge thank you
No issues. Kept us informed throughout the process and the experience was made easier.
Highly recommend Gary at Mortgage Choice, we approached him looking to buy our first home and he made the process so simple for us as we had no clue what we were doing
Once we had found the property we wanted to purchase he was so fast in organising all of the required documents.
Gary was so thorough with explaining everything and was very approachable when we had any questions.
I have recently purchased an investment property in Taree area ,a huge thanks to Gary and the team at mortgage choice Port Macquarie for making such a stress free and smooth process, I thoroughly recommend them 1010
Gary was excellent, our mortgage was not a sure thing, especially with the banks tightening their purse strings. We had already been knocked back once when we found Gary, and he managed to find us a lender and get us into a home before I started work.
Gary was extremely helpful over a very long first home journey. He kept in close touch, provided expert advice, and got me an amazing outcome. Cheers Gary
What can we say, but a huge thank you to Gary for making this process as seamless as possible. What can be a stressful situation was made easy with the help of Gary, from the moment we met we knew we were in great hands. We highly recommend Gary and will certainly use Mortgage Choice Port Macquarie for any future finance requirements. Thank you
Gary made this process painless. He explained each step in plain English and kept me updated constantly as the process progressed. Professional every step of the way. I highly recommend Gary from Mortgage Choice.
Gary and the team at Mortgage Choice have never let us down Always a pleasant experience, and a nice personal touch to each interaction.
Cheers
Gary Owen is a trusted knowledgeable and ethical Broker who helped me secure my home several years ago. He has recently been helpful with financial advice, and I sincerely recommend him if you are seeking help with securing your homeloan.
After struggling to secure the type of loan I wanted with other brokers, I contacted Gary and he was amazing. He was always super fast at responding and had knowledge of all types of loans so that our transaction could proceed smoothly. He was super personable, listened to our needs and helped us action them. I would highly recommend
We could not recommend mortgage choice enough After being turned down for a home loan through going direct to a bank, we approached Carmel at Mortgage Choice and she put us in touch with Mark and Gary, who were able to give us advice and secure us a loan. So very grateful.
Gary has been absolutely wonderful in helping us update our mortgage and secure a new loan for an investment property.
Gary has made himself available to answer all our enquiries and to help alleviate any worries or concerns we had.
Gary made this whole process easy and stress free.
Thank you very much. Was just so easy
My experience with the team at mortgage choice has excelled our expectations Mark was fantastic and we are so happy to finally be with another bank, the whole process was simple and totally stree free unlike all of our experiences with the Cba We are so grateful for this blessing, and we would highly recommend anyone who is thinking of refinancing to contact these guys there is never any pressure and they all treat you like a human Thanks so much again for taking a huge weight of our shoulders
Kindest thoughts
Sonia and Steve
Was a great help with advice and pushing our bank to progress their end of the deal. Thanks again Gary.
Absolutely fantastic experience. From the beginning to the end we had excellent customer service along with great advice and support. The whole process was made so much easier working with Gary and his team. We would not hesitate to recommend them - we refinanced an existing home loan and we couldn't be happier with the outcome. A1 service - thanks so much to Mortgage Choice Port Macquarie.
Gary Owen has been absolutely outstanding to deal with. For a first home buyer he's thoroughly explained every step of the way, kept me in the loop with each move we made to get the best deal for me and never hesitated once to pick up many phone calls.
Unreal.
Been dealing with Gary the Mortgage Choice team for over 10 years, wouldn't even consider going anywhere else.
I would recommend Gary to anyone requiring assistance with any kind of financing. Loan approvals seem to have become far more complex than when I purchased my home many years ago and I was quite overwhelmed. Gary was able to recommend some changes I make in order to secure approval as well as restructuring my current home loan. I doubt I would have been able to make my investment purchase without Garys expertise.
Gary's help was invaluable in the purchase of our property in Sydney. Crucially, he was able to smooth over a couple of issues with our bank and the bank's conveyancing team that would have delayed our pre-approval and settlement. Our interactions were limited to video conference, phone and email but Gary's assistance was unfailingly prompt and effective. I'd wholeheartedly recommend his services to anyone else, even if based outside of Port Macquarie.
Just wanted to say a big thank you for everything. Your skills and expertise were invaluable in helping us purchase our first home.
Renovations are well and truly underway! And we can't wait to move in.
We will definitely recommend your services to everyone we know and will certainly see you again in the future.
Thanks again,
Gary and Carmel are amazing - great service and wouldn't hesitate to recommend them to others. They make what at first seems a daunting task a series of simple and easy steps. From our first conversation to completing our property purchase, Gary and Carmel were there for us every step of the way. Dream team
The team at Mortgage Choice in Port Macquarie were. extremely helpful in helping us refinance our current home loan as well as helping secure an investment loan providing us with great options to choose from. Gary was great with keeping us in the loop through out the entire process and was able to answer any questions we had. I will be sure to use Gary and Carmel at Mortgage Choice again in the future.
Gary was a great help to us as we navigated the market of buying our first Aussie home. He was always fast replying on emails, which was very helpful when it came time to put an offer down. Highly recommend him and his team.
Gary and the team at Mortgage Choice Port Macquarie were fantastic throughout our entire finance experience. They were knowledgeable, caring and worked incredibly quickly to ensure we received the best result. We wouldn't have been able to purchase our home without them and I thoroughly recommend them.
Always available willing to help. Easy to deal with.
As first home buyers wanting to buy Rual we thought our dream was alittle to far fetched but mark from mortgage choice made it all possible for us and found a solution for every setback we had along the way when most brokers would have given up... the mans worth more money
Very helpful with every question we had and you guys made the process easy. Thanks heaps Gary.
Have used Gary for our first home purchase and now our investment property purchase. Always up to date advice, speedy response to enquiries and makes it easy for first time buyers / investors. Will definitely recommend Gary Owen at Mortgage Choice.
We appreciated the time and effort Gary put into our application and the opportunity to learn during the process. Gary's quick actions prevented us from entering into a different loan which would not have had favourable outcomes for us.
This was my first sole purchase of my own property. 2020 was a very difficult year and Gary and his team made every effort to make this purchase possible. Due to Covid most things were dealt via email, not a challenge at all. I highly recommend Mortgage Choice to everyone. Many thanks to Gary and the team.
It was quite an easy and painful process and being able to do everything from home via email. Mark was great. He is so helpful with everything. This is the second time we have used Mark and will again.
We didn't think we had any chance of getting a loan. We were just so thankful to Mark Grant, we were able to get our dream property. We were totally happy (over the moon) with how Mark helped. We couldn't be happier. We have already recommended you to family. Thank you Mark.
Thanks for the professional service where nothing was too much trouble. Great job & we highly recommend your services.
We just wanted to express our thanks for all your help making purchasing our new home a reality. It really did take a lot of the stress out of the process knowing we had you working things through for us. Thank you too for the gift card...this will come in very handy!
We have already been recommending Mortgage Choice to friends and will continue to do so.
Gary made navigating our first home loan stress-free and informative. He was a huge help and committed to our time-frame as we needed him to. We have no hesitations in recommending his services.
Mark was great. Excellent and timely communication skills & understood our needs and provided us with a range of options to make the final choice.
I found Gary to be professional and quick to answer any questions I had and extremely helpful.
Gary and team were excellent - very helpful in dealing in a difficult bank sector.
Mark was very friendly as were the whole staff and easy to get on with. Mark helped refinance our existing loan and purchase an investment property.
Gary was very professional in every respect during the whole process. His knowledge of the industry was of great assistance.
Gary and his team were exceptional in explaining our options and supporting us in navigating the systems, then reaching our desired outcomes. They were efficient, through and honest with their opinions. We highly recommend Mortgage Choice Port Macquarie
Mark's service was excellent and couldn't have been better. Highly recommend Mortgage Choice
We are always made to feel important and they go over and above to give us the best service and we always do receive the best. Looking forward to enjoying the new caravan and camping the trips away with it.
Excellent service and industry knowledge and would highly recommend Gary and Carmel Owen of Mortgage Choice. We couldn't have done it without them.
We were very happy with the service Mark Grant provided. He helped us to the last hour before settlement, which was incredibly stressful, but Mark was able to sort everything out for us as First Home Buyers
Gary and Carmel were a dream team to work with and made the purchase of our property seem so easy! Great communication and fantastic support, answering all our questions and guiding us through all the steps to completion. Outstanding service and such lovely people who made our buying process a total pleasure.
The team at Mortgage choice are amazing!!! They helped 100% of the time the service was outstanding! I could not recommend them highly enough!!!! Thank you so much for all your help!!!
I've known Gary and Carmel for many years and they have always been a pleasure to deal with, personally and professionally.
Gary and Carmel provide a professional, personal and efficient service. I would highly recommend them to anyone needing assistance.
Gary made a stressful situation a lot less stressful. He answered all our questions clearly and promptly. He worked extremely hard to help us achieve our goal and we always felt confident that he was trying to get us the best deal possible. Could not fault Gary and his team. Definitely recommend the services of Mortgage Choice.
Very happy with the interaction with Mark Grant & the outcome of the advice and services of the Mortgage Choice team.
Gary and his team at Mortgage Choice were amazing and professional from the start. Explained everything really well and kept us up to date with information. There was more to buying a house then we ever expected and would recommend anyone to see Gary for his advice.
Gary made the whole process very easy and kept us informed of all developments along the way. Very friendly and professional service and will be seeking further advice soon.
Mark helped us with our mortgage and was absolutely brilliant. He was friendly, approachable and so helpful. He answered all of my numerous questions and explained everything to my understanding. He was just brilliant, he helped us get extra onto our pre approval so that we were able to buy our dream home o Would highly recommend and will be contacting him again when it is time to re-mortgage definitely. o
I call Gary 'Yoda' for his unflinching ability to make the seemingly impossible possible. I live in Sydney and am surrounded by dozens of mortgage broker options a stones throw from my door. Over the past decade I have never hesitated returning to Gary every time though I am looking to borrow for a home or investment. His understanding of the industry is second to none and the level of customer service he provides is outstanding. Some people's scenarios are simple and others are not. Mine veers towards the complicated end of the spectrum and I am always very impressed with the calm and strategic way Gary uses all levers available to him to come to a successful conclusion. I cannot recommend Gary highly enough. He is of course surrounded by a wonderful team and his fantastic wife Carmel is always at the end of the phone to assist also. I encourage all reading this to contact Gary and then view his signature block which timelines the well deserved accolades bestowed upon him by the industry, both in New South Wales, and Australia wide.
Mortgage Choice Port Macquarie makes acquiring properties easy Having purchase 4 properties in the last 5 years, I would highly recommend their services. Gary and Carmel take the stress out of dealing with Banks Thanks so much for all your help
Gary at Mortgage Choice in Port Macquarie is a delight. Always professional, courteous, eager to help, and does his best to meet his customers expectationsrequirements.
Hes so good, I still use his services from Sydney long after moving away from Port Macquarie.
Everyone at Mortgage Choice was wonderful. I dealt with Mark for our loan and he was amazing, going above & beyond to achieve an awesome outcome.
From initial enquires with Gary to purchase of property Gary has been nothing but excellent. All questions and queries were usually answered immediately or within a short time frame. The process of looking for a lender and completing all requirements was with Gary and the process was seamless from my behalf. I have used other Mortgage Choice franchises in the past and I will continue to use and recommend them for future dealings.
We approached Mortgage Choice with an online enquiry after trying to get our existing bank that we had been with for 20 years to do something for us and they just didn’t want to know us. We were just another number and from the day we spoke to Gary until settling the loan we couldn’t have asked for anything more. He was efficient and definitely helped us achieve our goal and we ended up staying with our existing lender with much better rates and reduced our overall monthly repayments. Will continue using Gary in our future and would recommend him & his team for sure.
Mark Grant helped us with our mortgage and couldn't have asked for anyone better. He made the whole process so easy, explained everything brilliantly and answered all of my many, many questions with patience and friendliness. He was always so helpful and friendly. Will definitely ask Mark to help us with our next mortgage and would highly recommend.
Mark was fantastic - super patiently explaining everything so we understood clearly. A genuinely great guy. Mark is an asset to your company. Very thorough and great at what he does. He made the process for our first home loan easy and stress-free.
Our experience with Mortgage Choice was nothing but excellent! Gary was extremely knowledgeable and helpful throughout the entire loan process. Also found the customer service from Carmel was exceptional, always very helpful. Highly recommended!!!
Very helpful and professional. Gary and Carmel took the stress out of applying for a mortgage and were very approachable and responsive. Great follow up also after the loan was finalized.
So amazing As first home buyers the process is very daunting and overwhelming but mortgage choice were so understanding, communicated everything well and throughout the whole process from just planning a budget to save all the way through the settlement supported us. Nothing was ever a problem and they did all the hard work for us
Gary and his team were prompt, professional and approachable. No question or task was too difficult, and we were able to secure a better solution tailored to our individual needs through Gary's service. We would not hesitate to recommend or utilise Gary's services for any future requirements. We give Gary two enthusiastic thumbs up
Mark has been nothing but helpful through our entire loan process. He went above and beyond to make life easier for us. Couldn't recommend him Mortgage Choice enough.
Gary Was a pleasure to deal with, he organised a competitive rate and obtained the best deal possible, taking into account to my needs and how I wanted my mortgage structured. In a time when Banking was being restructured, he made it as easy and understandable as possible for me. Everything is proceeding smoothly and if need be I would go back and visit Gray Owen.
The professional team at Mortgage Choice Port Macquarie provided me with a high quality service. They took the stress away organising the loans and dealing with banks, making life a lot easier. I went to Mark at Mortgage Choice with the dream to own my own home and he went above and beyond to make this reality. Could not fault the service and highly recommend to anyone wanting to get a home loan.
Gary is amazing He looks after us like we are babies I cant rave enough about the help and advice he has given us over the years. I would not go anywhere else
Gary is very helpful and will go above and beyond to assist with enquires. Would definitely recommend Gary and Mortgage Choice
We were working with Gary from out of town, making it a lot more challenging. He was very helpful in getting all our paperwork in order and making the process as smooth as possible.
Always available to discuss any questions, fantastic friendly service.
Mark is such a friendly person. He made all this process so much easier. I was patiently told what other documents I needed each time and exceeded my expectations. I am very happy with the results achieved and keep being accessible and friendly as you are.
Both Mark and Gary were very helpful. Mark went above and beyond to help, all while on holidays. True customer service from the Mortgage Choice Port Macquarie team
The service we received was outstanding from Mortgage Choice Port Macquarie. It was prompt, friendly & professional. Gary made the process super easy, stress free and manageable. We would happily recommend your services to those requiring it.
We have consulted with Gary and Carmel on four separate occasions. Each time, whether it was refinancing, new mortgage or investment, Gary and Carmel's professionalism, knowledge and sound advice has always been outstanding. The ongoing service that they provide after securing finance makes the whole process stress free. We cannot recommend their services highly enough!!! Thank you once again for all of your help Mark and Catherine
Very happy with the service of Gary & the staff at Mortgage Choice Port Macquarie. Everything was done so quickly & professionally. Thank you for the great service and help during the construction of our home.
Great service as usual from Mortgage Choice Port Macquarie. Thank you, it’s worth the trip from Sydney, as I would not consider switching brokers. Many thanks Carmel, Gary & Mark.
Thank you so much for all of your help during this process. I have really appreciated your quick responses and your honest, straight forward answers to all of my questions. I have dealt with a lot of people during the course of this loan application and house purchase and out of all these people, you have been the easiest person to work with. Your knowledge and brief, clear communication really made you stand out far above the rest.
Thank you!
Mark has been nothing but helpful through our entire loan process. He went above and beyond to make life easier for us. Couldn't recommend him enough.
Mortgage Choice Port Macquarie provided a great service and nothing was ever a trouble. A very reassuring experience from Gary, who was calm and got the job done without any fuss.
I was over the moon that you were able to help me financially when a bank I had been with for over 30 years wouldn't look at me. Absolutely fantastic service.
Gary and Carmel, as always, were professional, persistent and patient. This was the first loan we have been involved in on a new build and there were processes that took time and communication to confirm and lock into place. Gary and Carmel went above and beyond to ensure documents got to where they needed to be, including personally delivering the loan documents to the airport so they could travel to another city to be signed and returned in a timely manner. Thanks again for the first class service you always share with us.
The last property was our owner-occupied home and a very personal and emotional purchase. As with the last 3 properties we purchased, Gary Owen went above and beyond to get us into our dream home. Thanks very much again.
Gary and his team were very helpful, efficient and a friendly service provided. Went above and beyond to help us get a loan. We are very happy and would recommend Mortgage Choice to family & friends.
Took all the pain and agro out of finding the best solution for us. Mark absolutely went out on a limb to ensure we ended up with the best possible mortgage. True customer service commitment and highest professionalism. Couldn't recommend them enough.
Mark Grant was incredibly helpful and knowledgeable. He organised everything for us in a timely manner and maintained open communication at all times. Could not recommend him highly enough.
Mark exceeded our expectations, he went above and beyond to help in any / all ways possible. We are so appreciative.
Please don't change anything, you have secured our future business.
You have provided me with exceptional service on more than 6 separate mortgages over the past 15 years. I'd never contemplate a mortgage any other way. Thank you and I will continue recommending your services to family & friends.
We first employed Gary and Carmel's services in 1996 to purchase our first home in Port Macquarie and were impressed with the service provided then. As such, we chose to contact Gary again when purchasing an investment property recently. Again, from start to finish in organising finance, Gary and Carmel provided a friendly and professional service. Not only was Gary flexible with appointment times, but he answered all of our questions and promptly communicated any changes / updates as required. I would not hesitate to recommend their services to family and friends and would engage their services again.
We had the pleasure of having Mark work his magic for us. As I said to Mark when we first saw him we were a very hard sell to the banks. Mark went above and beyond. I can't say enough about his commitment to getting us the best loan he could. His communication was so outstanding. He would routinely answer questions after hours!!! I cannot recommend the Mortgage Choice Port Macquarie team enough. Thank you so much.
It has been a pleasure dealing with Gary and Carmel Owen, at Mortgage Choice. Arranging finance, and wondering whether we had found the best mortgage, has always been a real headache in the past. This time, however, it has been a breeze. Friends recommended Gary and Carmel from Mortgage Choice, and we are so glad they did.
Thank you so much Gary & Carmel for all your help with getting our home loan, the service was excellent. You went above and beyond and gave us so much knowledge that the banks wouldn't. Can't thank you enough.
Gary and Carmel Owen made going through the loan approval process very easy. Gary sourced the best loan terms and conditions for us based on our requirements. Thanks Gary and Carmel, if we ever need another home loan the first stop will be you guys!
The products that companies offer I believe are much of a muchness, it's the old fashioned customer service and politeness that I value, a phone call rather than an email a follow up call just to touch base, doesn't cost any one other than a minute of their time, this is why I have engaged the services of Carmel and Gary Owen a second time. The Owen's are a formidable team, and the one stop shopping experience is fantastic, the Owen's high level of professionalism and proactive approach to achieving my goals is second to none, I have over the years recommended them to numerous people, don't go to a bank, go to the Owen's. I will hopefully expand my investment portfolio to including a second investment property in the next few years and will not hesitate to call the Owen's.
We found both Gary and Carmel to be extremely professional, quick to respond to our inquiries, and very helpful and knowledgeable in answering any questions we may have had during our refinance process. Our particular refinance case was very tricky and unusual, but Gary stepped up and went above and beyond when other brokers were unable to even find a solution to our unusual situation. We will be using Gary again this year to finance another property purchase and would have no hesitation in recommending him to others. Thanks once again Gary and Carmel Owen.
We have been back to see Gary & Carmel a couple of times now and find it the best and easiest way to organise the finance for our home and investment loans.
Always friendly and professional and they have always gone above and beyond our expectations.
Thank you so much for all of your help and guidance with the purchase of our villas. You make the whole process so easy for your clients and whole lot less scary.
We felt like we would never be able to afford to buy our first home, however, within a few months of our first enquiry we were moving into our dream property with the help of Gary & Carmel Owen
Gary & Carmel Owen secured a loan for me after my initial loan fell through with my personal lender. I was heavily committed financially and could have lost everything. Gary is a Genius. Their service is awesome, friendly & professional and I can't find fault.
A big thanks to Mark! After unsuccessful dealings with our bank we contacted Mark from Mortgage Choice. We knew right away that Mark was genuinely motivated to help us refinance and get the best deal. He achieved exactly what we wanted plus saved us more. Incredibly, all these savings were made with our existing bank who had just told us that it was not possible!! So bypass the bank and ring Mark first. The service was well over our expectations, from the first phone call to settlement we were well informed and up to date. I would recommend Mark from Mortgage Choice to anyone looking to refinance or get a home loan
Thank You Gary. We just wanted to say we really appreciate your help, not only through the mortgage and purchase process, but also for your help and advice throughout the whole house hunting mine field.
Your help and advice has been invaluable and the information you provided throughout has helped us make more informed and realistic decisions.
It is always a pleasure doing business with you, and your proactive attitude makes everything seem easier. We will not hesitate to recommend your services to anyone looking for a change in mortgage.
Look forward to doing business with you again in the future.
We used Mortgage Choice to build our first home so it was the obvious choice for us when we were looking to explore our options for an investment property. Gary ran multiple scenarios for us so that we were able to make a smart decision when we were ready. Gary and Carmel have provided us with professional help and advice along the way, what is complex and confusing for us is there core business and we can't thank them enough for the service and clarity they've provided.
Clone yourselves :)
Being new to Port Macquarie, I met numerous brokers and bank lenders. Gary truely went above and beyond to ensure I got the best deal, received the loan amount I needed, had a timely application process and had current market research on propertiesarea I was interested in. Furthering, to provide external research materials without any requests from myself on any of the above. Highly recommended to anyone seeking support, guidance and a varied option of loans
