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Greg & Mandy


Average client rating
4.9/5 From 84 Reviews

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Totally professional,patient,helpful and a delight to deal with. Went over and beyond my expectations

21 April 2023  


31 March 2023  


Greg was awesome, as always. Great clear, open, communication, always keeping us updated & always responding to our questions quickly & thoughtfully.

Recommend 100% & will always be our first port of call if needed.

06 October 2022  


05 September 2022  


Greg was excellent to work with throughout the entire process

05 June 2022  


Thank you Greg, for once again helping us with our loan requirements. Greg always responds in a timely matter and answers our endless questions. Super happy with his help and follow up to complete our loan and would definitely highly recommend him.

12 May 2022  


Greg was extremely patient, despite regular setbacks from Building Companies. He also worked hard to ensure we were able to secure a building loan and never failed to keep up updated to where our application was at. Highly Recommended.

08 May 2022  


Greg was extremely helpful and offered several suggestions. An excellent adviser, thank you.

20 April 2022  


Greg went above and beyond to help us with our loan. An honest person who genuinely had our best interest as a priority. I would highly recommend Greg to anyone looking for a loan

18 February 2022  


Mandy and Greg from smartline Port Stephen’s found us an unbeatable deal saving us thousands per year. Their Prompt, professional and person centred approach is of the highest quality and would happily (and have done) recommend them to other people looking to buy or refinance property.

12 January 2022  


Greg was above and beyond. Dylan, my partner, and I think very highly of him. We will be recommending him to our family and friends. We are so grateful for him and everything he has done for us!

05 December 2021  


Greg Wilkinson was recommended to me by a friend during a discussion where I was complaining about my previous Adviser’s service.

So based on my previous experience my expectation when approaching Greg was to have at least an adviser who’s approachable, contactable and available to answer all my questions during the loan process.

Mr Greg Wilkinson, hats off for accompanying me through this process which can be very stressful at times. You have exceeded all my expectations - during the whole process I felt I have a friend Greg who I can reach-out for advice and engage in meaningful conversation.

I’m the type of person who will ask 1000s questions to ensure I have considered all parameters before committing to a decision/option. In my loan process Greg has done an amazing job in answering all my queries and working with me to find the best loan option that fits my personal need.

Thank you Greg for your support through this whole process, especially during the stressful time. Much Appreciated.

15 November 2021  


07 October 2021  


Very responsive and patient to lots of questions

05 October 2021  


We would recommend Greg to everyone and anyone looking for mortgage advice. He was extremely knowledgeable, gave expert advice, and helped us secure a fantastic deal on our home loan. Greg helped us not only with our home loan but advised us throughout the process of buying our first home, including putting in our offer and applying for the First Home Buyer Scheme. He was flexible with his time, meeting us after normal business hours to suit our work schedule. His communication was quick and easy to understand, and he was available over multiple platforms including email, text message and zoom. We are so grateful for Greg's awesome work.

Belinda and Blade F

14 September 2021  


Always there to help and answer the question

13 August 2021  


Greg was knowledgeable, kept us in the loop all the way through & went out of his way to get to us to get docs signed so our loan wasn’t held up…
We highly recommend him.

23 June 2021  


I recommend Mandy and Greg to everyone I meet! They are an absolute pleasure to deal with and thoroughly know what they are talking about when it comes to loans

16 June 2021  


Mandy went above & beyond to help me get my car loan - so, so efficient & so pleasant to deal with. She made the whole process so easy & i cant thank her enough. I would recommend Mandy to every single person who is needing a loan!

16 June 2021  


Greg was responsive and competent and really guided me throughout the loan approval and home purchase process. Greg was always pleasant and added positivity to my first home buyer experience! Thank you Greg!

16 June 2021  


Awesome work as always Greg! Thank you for helping us again to secure our loan for the 4th or 5th time!

08 June 2021  


Greg did a fantastic job and will be using him again in the near future.

29 April 2021  



20 March 2021  


As first home buyers we found Smartline to be very informative. My many calls of panic were always reassured with correct facts and explained exceptionally well. We will continue to use Smartline for any broker needs we may come across.

04 February 2021  


Greg was receptive too our needs and went out of his way to assist us in making the transition in to our first home.

30 December 2020  


Greg has been incredible, I honestly don’t think we could have done this without him. So helpful, funny, patient and kind throughout the whole process! Your the best Greg. Can’t thank you enough. Will recommend to every one of my friends and family.

11 November 2020  


Greg made getting the loan so much easier and Got me a much better rate than I was getting on my own

27 October 2020  


11 October 2020  


20 May 2020  


Our experience was better than we could have imagined. A great outcome and an easy process.

11 May 2020  


Greg was always on top of everything, chasing up other parties and informing me of realistic time frames and expectations at each step of the process.

15 April 2020  


Greg was fabulous, nothing was ever too difficult for him. He made the time, was patient and placed my needs above "getting the sale" Recommend him very highly indeed. A star!

23 March 2020  


Greg & Mandy made this process very easy for me. We dealt mostly with Greg and he always made himself available for our many questions! Greg explained my options to me in simple terms and saved me a great amount of angst - we had multiple loans that needed to be refinanced, which made life complicated for me, but clearly not for Greg as he was right across everything in a very short amount of time. Greg obviously enjoys what he does and it shows in his work.
I would highly recommend Greg & Mandy to anyone looking for a new mortgage or to refinance - I've already passed their card along to a few friends and work colleagues.

22 January 2020  


Greg did a fantastic job and went well above and beyond to help us get the mortgage we required. Highly recommended.

28 December 2019  


Greg was very good and achieved a good result in a difficult situation. It would have been nice if I could have gotten exactly what I was after but I believe that Greg did his best.

03 December 2019  


Thanks again, Greg.

06 November 2019  


Once again, Greg did an amazing job. Thanks again

06 November 2019  


Above & beyond - best service ever!!

20 August 2019  


My adviser was great, Big Thanks to Greg Wilkinson for all his help and continued help. We had issues with Smartline and the lenders themselves which I wasn't happy about but Greg got the result we were after!

14 August 2019  


Greg was fantastic! Professional, always kept us informed, followed up constantly with all parties involved...I would, without hesitation, highly recommend him...His knowledge, guidance and advice was outstanding.

27 June 2019  


31 May 2019  


15 May 2019  


Greg and Mandy were absolutely fantastic mortgage brokers and we could not fault them at all. They were so patient and answered all our questions and explained everything. They made the complex process of buying a house so easy and the got us a great home loan. We would highly recommend Greg and Mandy to everyone we know. :-).

09 April 2019  


I love the bloke ..he went out of his way to do anything to get the deal felt like he was helping a family member his grand mother or his girlfriend...not total strangers....very happy indeed

31 January 2019  


Greg was incredible. He filled multiple gaps left by dysfunctional banks 1) Westpac Wahroonga who have little clue what they are doing and an attitude to match. 2) CUA who could not find out that and why they rejected an incoming payment when I asked them but Greg was able to find out. Greg was incredibly supportive and available under the most unusual and difficult circumstances. I was rather particular in how information was emailed between us and he showed great initiative, flexibility and accommodation in carrying this out.
There are 2 main reasons I used a broker (after a horrible experience with one of the big 4 banks). 1) I can look up reviews of a broker on the Internet - Greg has a huge number of recent 5 out of 5's. (I can't do this for bank staff), 2) Contestability of offers between financial institutions. I really likes SmartLine's philosophy of help in the community.

30 December 2018  


Greg made the process of purchasing a property easy The best interest rate was found and we are very impressed that the process was so smooth .
Greg has the personality for the job with his courteous and efficient communication . Greg has many years of banking and lending experience .
If you are going to trust anybody and you want the home loan compleated successfully then Greg is the professional for you ! Thank you Greg at Smartline!

28 December 2018  


Greg was amazing from the very first phone call. Informative, communicative and personable!

23 December 2018  


Greg and Mandy are just the most fabulous people we could have ever asked for to help us through the stressful process of buying a new house and applying for a mortgage bond. They just made everything feel so easy with their calm demeanour and exceptional communication. We felt like we were in very safe hands from the moment we met them. They even went above and beyond when it came to the legal process and the final settlement, keeping the nerves under check with their brilliant sense of humour and quiet confidence. I will recommend Greg and Mandy to anyone who asks.

30 October 2018  


We could not have asked for better support and guidance through what was a harrowing process with our original bank.

25 October 2018  


Thanks Greg and Mandy for being so flexible, accessible and patient

18 October 2018  


We could not be happier with the service we received. It definitely exceeded our expectations.

05 October 2018  


Highly recommend Greg Wilkinson from Smartline Personal Mortgages. Excellent knowledge, service and communication. 10 out of 10.

21 June 2018  


Greg went above and beyond his duty. Excellent communication between all parties and knowledge of his products.
Even after finalising my loan, I still receive emails from Greg. I highly recommend and will continue to use Greg W. in future loans.

21 June 2018  


25 March 2018  


How to explain how amazing Greg Wilkinson from Smartline was to me and my family in helping us with our loan to buy our first home. Greg instantly made us feel comfortable and was on our side in getting the right loan for our circumstances. Greg went above and beyond for us! He made everything that needed to be done seem like no trouble at all, and when telling my friends at work what he was doing for us, they wondered why they did it on their own.
We would absolutely recommend Greg to help with your loan!!!
From the bottom of our hearts Greg, we thank you so very much.
Robyn & Grant

24 March 2018  


Fantastic service

06 January 2018  


It was a pleasure working with Greg through the entire process.

19 May 2017  


Greg went above and beyond from the moment i engaged him. Dealing with after hours phone calls and extremely tight deadlines due to living in WA. Always courteous and kind I would 110% recommend him to look after anyone of my friends or family.

Even after the deal was done Greg was working to get me as many benefits as he could.

If there\'s someone who\'s going to make the deal a smooth one, it\'s Greg. A pure asset to the company, give that man a raise!

06 April 2017  


Greg is by far the most thoughtful and most professional mortgage broker I have met ! He put our needs as his priority and got us exactly what we needed !

30 March 2017  


I came to Greg as I had difficulty getting a loan due to unusual circumstances. Greg was very positive and supportive and could see the loan consolidation was going to be beneficial. He kept me informed every step of the way and was very helpful. I would recommend Greg to anyone who is looking to refinance.
Thank you Greg!

18 January 2017  


Greg went above and beyond when helping us with our loan and was always available to talk to us about what we needed and any clarification.

09 November 2016  


We were very happy with our adviser. He got us a great deal when re-financing our home loan. He was very professional, had extensive knowledge of the industry and went above and beyond to meet out requirements. Having 2 young children it was very helpful that he was able to met us at our home. We would highly recommend smartline and Greg to anyone looking to take out a loan or re-finannce an existing loan.

03 November 2016  


Greg and Mandy couldn\'t possibly have been more helpful. They got us a great rate and it was a totally painless experience. I wouldn\'t hesitate to recommend them to anyone who was looking for a mortgage or refinancing.

04 October 2016  


Greg and Mandy were extremely courteous, friendly and professional. We are very pleased with the service that we have received so far and will recommend them to others.

08 September 2016  


I highly recommend Greg and Mandy to all that I meet in the market for a new home. What a seamless experience with quality service and expertise.

10 August 2016  


Smartline’s Greg Wilkinson is a champion - an absolute pleasure to deal with! He’s knowledgeable, pro-active, helpful and friendly to boot. Greg ensured I have the best home loan for my current situation. He made the entire experience a breeze, too. I can confidently recommend Greg to family and friends, and will continue to use his services myself. When you’re onto a good thing, stick to it!

14 July 2016  


Greg absolutely bent over backwards for us. My girlfriend and I found him easily contactable and he seemed to know ahead of time what we would need and what was the next step in the process. Thanks heaps Greg.

01 July 2016  


Greg listened to what I wanted, clarified what I needed and was able to get the deal done efficiently. Greg was in contact with me during the process and on hand for signing documents promptly.
It is always a pleasure dealing with Greg as he is friendly, quietly confident and always had a coffee ready for me! And he explains the options through simple and effective line drawings which make it easy for me to understand some of the more complex financial possibilities.
I will always recommend Greg to friends and family, and will keep in touch with him in case I need his expertise and support in the future. Thanks Greg for helping make my dream home a reality! :)

31 May 2016  


05 May 2016  


Due to a family break up i needed to be able to afford to purchase a mortgage to buy my husband out of the existing home. Greg was wonderful, sympathetic, understanding nothing was never too much trouble. I asked Greg the same questions over and over again and it was never a problem he was and is more than a mortgage broker, he has given me advice on other areas of my finance and im so glad I met up with Greg as he was an angel of advice when I really was feeling very vulnerable. Wherever I go or whatever I do in the future Greg will be my first point of call for any financial decisions I cannot recommend Greg more. I have already recommended him to friends and will continue to champion. And now the mnortgage is set up he is still checking in on me and making sure Im on track. No more could be done to add to an already impeccable service.

Thanks Dad (thats our little joke as I really feel he cares and has taken me under his financial wing!)

24 March 2016  


Greg\'s advice and guidance throughout our whole process was superb. He made a complex process much simpler and we had complete confidence that our best interests were always his primary objective. Will highly recommend his services.

11 March 2016  


Greg was always helpful and went out of his way to make sure that we had all the information and advice we needed to make the best decisions. He was very professional someone that you could count on having everything under control and made us feel that our particular home purchase was special and important.

09 February 2016  


Mandy & Greg were always on top of everything, we could not have asked for better brokers! Amazingly happy with the service we received.

02 January 2016  


Greg was superb to deal with. He kept me informed all the way through and did all the negotiating and chasing up of the bank on my behalf.

21 December 2015  


Greg was fantastic throughout the process and continues to be. Nothing was too much trouble for him, often telling us the bank needs X, Y or Z but don\'t you worry about it, i\'ll take care of it.

We could not recommend Greg highly enough and will be giving his details to anyone looking for a home loan or considering re-financing.

17 December 2015  


After not getting much satisfaction from other lenders it was great to have been put in contact with Greg and Mandy who were so helpful and professional in all aspects of the process. Thanks for everything.

29 November 2015  


I would not own the lovely home that I do now if Greg Wilkinson had not gone the extra mile to source a mortgage that would accept a pension as income. After the mortgage was approved I went straight to Greg for assistance and advice throughout the build as I have never built a home before and there are lots of unexpected decisions and costs that crop up for immediate attention.

30 October 2015  


Greg provided me with a range of loan options and advised which one was best for me and why. Greg was easy to understand, always available to talk and explain things and made it as easy as possible for me to provide the information required to secure my loan.

02 October 2015  


Greg helped tremendously to purchase our new property. He was very accessible and worked through all our issues, questions and needs to assist us to obtain the best property loan to meet our needs. In the changing regulatory environment, we were worried about who would write our loan but Greg navigated well and got the loans approved for us.

Thank you Greg!

22 September 2015  


09 June 2015  


Greg and Mandy were very patient with explaining the process and keeping us informed, no question was too hard (and they were dealing with someone who is pretty financially illiterate). They travelled to us on a few occasions which took the pressure off trying to get to them. Would definitely recommend

06 May 2015  


Greg and Mandy provided exemplary service from start to finish. They helped me choose the best loan for my circumstances and kept me informed and updated through every step along the way. If only all customer service was provided at this high level!

13 February 2015  


My dealings with Mandy and Greg were outstanding. They constantly kept me informed of every step and provided me with exceptional customer service which is an important part of the process, as I know previously working in the finance sector. Even after settlement, they have maintained contact to ensure all is going well and the service I am receiving from my chosen institution. I have recommended their services to many others..Thank you

13 November 2014  


Mandy and Greg, went above and beyond with our mortgage requirements. They went out of their way to offer us the best solution for our needs, and educate us on all decisions.

08 November 2014  

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